This place doesn't open until 10 & no one on site with Uhaul. When open you can get the dolly to use. Otherwise don't waste your money or time waiting for it. To get the key was a joke. I called for help to uhaul. Omg what a nit so fun time. Took an hour and a half to get the key. Then they gave me the wrong key and didn't change it I the notes. So I was over charged in the end. To bring it back was another hour plus. Just rediculous to deal with Uhaul here. Never again! Great Liquidation place!
DEBRA L
Customer Reviews for Coast To Coast Liquidators
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keys weren’t in the pick up box and had to call because the app didn’t give me any information on where to find the keys
Shane PThe truck got a blowout and delayed me a day which I had to pay extra for. The trucks AC would stop blowing when the accelerator was being pressed so on top of the extra four hours on the road due to the blowout, it was an oven the entire time
John CAwesome
Enrique ENot the employees at this location's fault. This review is for the company changing the quote from $500 to close to $800 on the day of even though I made a reservation a month in advanced.
BONNIE TThey have always help me with whatever problems I was having alone the way know matter what it was thanks 🙏
JOHNNY RI reserved two furniture dolly’s, two utility dolly’s and 24 blankets with my order and none were provided. I had to run around town to other U-Haul locations to find a single furniture dolly so I could complete my move.
Theodore JOne person said they did not accept U-Haul but the other personnel person did say this was the correct place. U-Haul contacted me several times about where we dropped it off as the place was closed Sunday and Monday. We had dropped it off on Saturday. Not sure this is a good place for drop-offs.
Marla TI would prefer an authorized U-Haul dealership with a full store
Steve LMy bill was extremely high!! I have no ide how to get an itemized bill. It’s almost $200 dollars for a forty dollar day!
Millie GTerrible experience.. ran me in circles to 3 different locations saying they didn't have the truck that I reserved a week prior to picking it up. The last location wasn't open until 11 am and we had reserved truck for 9:30 am..So an hr. Of our time and gas was spent running around. The truck was parked outside the location overnight with a lock box key retrieval ..I had to redo my reservation again on app. which was tedious and frustrating..got to end and said agent checking contacts then said OOPS! Something went wrong. So frustrated and hot in Phx. Az. We waited until employees showed up. I also called U-haul and talked to a rep that helped me get through the reservation app and simultaneously the employee helped open the key box and took us over to a dirty truck. Said he checked for damage and that it was secured in back with a zip tie. I looked and it was halfway opened. It appeared that some homeless person was inside and possibly pissed all over the floor of the truck. The employee then said he would go and get a mop and clean it up. Then came right back and said hid boss told him that wasn't their job to do that so refused to clean it. I asked for the mop so i could do it and they refused to assist me with it. I told them fuck it and left with the truck. Cleaned it up myself when got to my destination.
Willie HI was over charged for 1 mile over the actual mileage I told the guy I'd pay for the gas no problem and then charged me another 41 bucks I went 1 mile over so I need to no what's going on and I'll never rent from another place like that unless it's Uhaul themselves I was told that they had dolleys when I made the reservation I get there no dolly so I was not happy and the truck needed a wheel alignment.
sementha c