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JASON D
Customer Reviews for Coastal Calabash Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner met me at the truck just as I pulled in - was a very easy process.
MARK UNothing ,every thing was excellent. The rep. at Carolina shores was excellent. Jerry .
JERRY MNothing, great experience
MICHAEL CDon't tell someone they are getting the best truck when it has almost 100,000 miles on it and it smells. There was also no lock on the back of the truck.
Stephen DUsed them a few times now and always an excellent experience!
sue wVery helpful. Easy drop off. A pleasure
Freda BI would recommend for uhaul but not storage. Carts in the storage area are too small and too few. Only one per section and not large enough.
Stephen DGreat business!
TIMOTHY GJames with the rental facility was great! Really simplified things to make it an overall positive experience. Would highly recommend.
GARY WHave used this location numerous times. Easy, fast, clean,staff is very helpful and polite.
BLAINE SFriendly, accommodating and a pleasure to do business with.
MARY BThe first thing my hubby said when he left the office after dropping off the truck was, nice family run business. And this location was literally 4 minutes away, just up the road.
MICHAEL WBrand new storage facility that was not open when I dropped off the vehicle. Very limited space to drop off u-haul equipment (2-parking spaces available for trucks and equipment) with signs threatening to charge $50.00 if you block driveways but there is NO dedicated parking for U-haul equipment! No way to turn in dolly’s or other equipment at this “drop off” location-thankfully I had no other equipment to return. I have used U-Haul for over 20 years and just like many other companies, U-Haul has taken the “customer” out of “Customer Service” and replaced it with Self-Service with little to no support!
JAMES HWonderful experience, great service
JAMES GGuys here are the best
ray dGreat location - super friendly staff - made everything Easy !!!
PETER RI can’t think of a thing.
BARRY AI recommend calling and scheduling instead of using the online method.
LAURA AEverything was perfect and both employees that I dealt with were awesome.
David VNot a thing!
ALAN TEveryone that I worked with at this location was awesome and made the experience easy.
DAVID VVery friendly, great customer service at that location.
ERIC SThis is a well maintained facility. It was easy to get my trailer and the staff was friendly and efficient.
Val ANothing, James could not have dine anything more, he's awesome!
DAVID Ti was over charged
barry emy location was hit with 5” of snow and ice; and freezing temps. I brought the truck down on a Sunday/Monday, and unloaded in the snow. There are no plows, sanders or any snow equipment here including snow shovels.All businesses were close for the entire week. I could not get a taxi or uber to take me home from the return site. The man trying to clean up the ice and snow, was great, friendly, and checked me in right away. Another good experience
RAY DExcellent customer service all around and I was helped by a member of the staff at each location.
DAKOTA LGreat staff. Quick Transaction
ROBERT BJames was big help to me and explained how everything works. Very helpful
TIMOTHY EFriendly folks. Easy to do business with.
EVERETT SThe gentleman was very nice and helpful!
MICHELE GI dropped off after hours so I can’t comment on the people, but the location looked nice.
ROBERT FNothing
Herman PThank you James for being so nice! You made turning in my truck very easy! I highly recommend this location!!
JENNIE SVery satisfying to deal with this Facility, very clean and very friendly.
STEPHEN EThis team covered everything and was great to work with.
EDWARD CIam in the process of moving and have been using UHAUL Trucks and car trailers. I could be more satisfied the equipment, service, and personnel was great! The gentleman at the drop off location at Calabash NC, very nice and helpful! Definitely a 5Star!!!
mark bGreat nice and easy to deal with!
James Rgood job
THOMAS BThey made it as easy and simple as possible!Great experience!
Sue WOwner was very nice. Great rental
LINCOLN BCosts are high
JOHN MJames was excellent to deal with. He was very helpful thoughtful and knowledgeable. Keep on doing what you’re doing and all the ratings will be like mine. Great place to do business. I will be back again when the need arises. Thank you again, James!
THOMAS GSimple and easy. New facility and very clean. Rented a Car carrier...they were open Sunday,
KEVIN TService was excellent and could not have been better. I would highly recommend this location. Well done
MARK M⭐️⭐️⭐️⭐️⭐️
DENNIS PSuper nice, professional, and helpful. Beautiful, clean office location.
DONNA NThe on site employee was great. He saved the day as I had a reservation with another location but when I got there they were closed all weekend. I was unable to get the app to work to complete my reservation online. So I had to find a location with a real human employee.
Jeffrey MThis was a friendly and easy to use facility.
RANDOLPH RJames was great to work with. Explained everything clearly. Equipment was great! Definitely will refer folks that need to rent a truck!!
Carol MAdd a right arm rest in driver's seat of 26 foot truck.
JAMES S