We did not get the furniture protectors that we asked for
DARON K
Customer Reviews for College Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was great. It didn't take long to get checked in & picking up last minute trip supplies was a plus at their convenience store.
WINIFRED CI did the online check in, and then they had to reenter all the data that I provided the night before. Seems like a waste of time.
Adam CEnsure the trucks are cleaned, walk customer through operation of equipment if necessary.
DEBRA LVery helpful staff!
Daniel B.
SONIA MI was charged $103 when the rental was stated to be 29.99‼️
DELPHINIE CWonderful experience
Bennie SThe store was clean and easy to find. The gentleman who helped me was knowledgeable and friendly. I reserved the truck online and the entire process was easy to do.
HEATHER RJust a drop off at a gas station. No personal and not the greatest area of town, but it went smoothly.
Jay MThe lights on the trailer hadn't been tested and we had to switch to another trailer because the lights weren't working on the first one.
CRAIG BEasy to drop off and fast
Anthony CThe rental location did not know how to complete the transaction. I waited for an hour and was over charged for Utility Dollie’s that I did not receive.
JASON TKeep up the excellent service. Thanks College Corner
VIVIAN TMy driver side mirror was broken and wrapped in tape. I couldn't see behind me while I was driving. It was a complete hazard and I should have never been given this vehicle as it was a hazard.
Keyla JDriver’s review mirrors didn’t work, potentially safety concerns.
KEWANA JQuick and professional service!
Michael RQuick and professional service.
Charles KCloser location and later hours.
Michael Cno check in. just leave name,. phone contact info and drop time.
hudis mIt is a gas station. They immediately came and inspected the truck. The final transaction was processed within 15 mins. I am pleased with UHAUL.
Traci CStaff was unable to remove the hitch from the trailer and we hade to return to retrieve our hitch.
Daniel VDiscounts for military and first responders
Alexander MStop holding money on people accounts
Shameria LNo help from the location. Trailer needs a tongue jack to aid in connecting to tow vehicle. The tongue weight of a tandem axel trailer is too heavy for one female to hold while the truck is backed under!!!!!!!
C MThis location was better than the original location I tried to get a uhaul from. Responsef to all my concerns, respectfully, and no long way.
Erica SWhen I got there they was close and no one had a clue about what I was supposed to do I was supposed to be at a different place and they told me if I dropped equipment there I might be charged and this was at the place I told the pick up place I was taking it but when I got there they had no clue about it but I was told it was ok to do so when I called it was a lot of back and forth
Kenneth HCrystal was very nice and professional, and she did a wonderful job.
Curtis GThe dropoff is super close to our final destination so it was convenient. It's attached to a gas station and not a lot of room to drop off a 20ft truck and trailer, but the staff was nice and helpful. The app wasn't working so the staff member had to complete the return which we greatly appreciated!
Jennifer KKeep up the outstanding service!
anothony dI rented an appliance dolly, and we received a regular dolly which we already have. When we returned, the trailer and dolly tried to talk to the guy and tell him that it was the wrong thing and he argued it was the same price regardless and it was not it was cheaper for a regular dolly, which I didn’t order to start with. I needed the , I needed the apart Lyons. Dolly appliance appliance dolly because we were moving freezers and refrigerators so the dolly that we got was no help. It was actually smaller than the regular Dolly I own. So we was charged $30 for rental of a dolly we didn’t receive. And the guy was very rude when it came to talking about it when we brought it back and would not refund any money.
Jodi PThank you!
Andre DPerson helping me was short and rude. She was very impatient and needs customers assistance classes.
Terria WEveryone I dealt with In the rental process was courteous and professional.
Ron HTruck had what appeared to be lunchables container on the dashboard when I picked the truck up. Fuel level on empty at time of picked-up. Poor customer service in that regard. What if u wasn't near a gasoline station. And the pick up location didn't seem safe.
Jeffrey WVery helpful with check in process
Ron HStaff was rude, had issues communicating and completing transaction. Did not have all items needed (dolly).
Jay HThe gentleman in charge made my experience quick, seamless and enjoyable.
Michael WThe moving process at this location was horrible for me. First, the truck that I needed was moved to a different location (College Corners gas station). Second, I called to get assistance with the 24/7 pickup around 3 p.m. because I had trouble getting the truck at its original pickup time and the team was being very unprofessional on the phone. They were laughing, making jokes and yelling to each other in the background. I was also on hold for nearly 30 minutes before speaking to someone. Once I got on the line the guy was a bit helpful with walking me through the process for pickup, however once we got to the end he was given a code to open the box for the key and completely forgot it and had to put me on hold again to call and re-ask for it. If you can find another moving service I would recommend that. Or hire movers. They were terrible.
Kiera HSatisfactory drop off location- no delay- they were very busy with convenience store customers
David C