Customer Reviews for College Point Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of College Point Storage

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William J. on

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Customer did not leave a comment.

rhett B. on

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No complaints!

Johnnie M. on

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Customer did not leave a comment.

James E. on

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Was charged for a "light scratch" drove the vehicle less than 10 miles to move one piece of packaged furniture. Employee did not do an inspection with me before hand and there is no specifics on the damage, just out right charged.

Dylan C. on

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ERIC H. on

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DALLAS M. on

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The equipment order (hand trucks) was not what I ordered over the phone. The equipment was not in the truck. The blanket order was also screwed up, wrong quantity. We were very clear over the phone. Also, the location manager said we could pick up the keys around 4:30 on July 3, because we needed the truck before they open on July 5 - and since I wasn't picking up the truck until July 5 they would not charge me until July 5. When I arrived July 3, the counter person said they would have to charge me starting on July 3 if I took the keys. I asked if they could call anyone to override that and they said no. My experience was completely unsatisfactory.

MELVIN B. on

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Friendly Staff

Robert S. on

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Customer did not leave a comment.

KRIS B. on

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Good service, rig was clean and ready to go.

Kathryn W. on

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You need an exit walk thru gate near the entrance. Having to walk all the way around was barely doable for me. I like the truck and everything else. Try to always have 2 people on moving day

Mark H. on

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Daniel P. on

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Quick and good customer service

Michael S. on

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Nothing, everything was great.

Dave R. on

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This is an excellent location and the best U-Haul could do is to continue to support the management and staff in their efforts to keep this a prime location

gary G. on

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Check in and Check out were very smooth and user friendly. Attendants were both very helpful and clear on details Paperwork was as promised and handled efficiently Lady attendant was super helpful and amiable. All combined to make it a good experience!

Joseph Q. on

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Danielle at College Point Storage was EXTREMELY helpful and made the experience easy.

Darrell C. on

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Great service, and will definitely rent here again. Daniel is awesome! Thank you

Bryan P. on

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Danielle and Arthur provided excellent customer service. They were quick, efficient, courteous, the facility was clean, and they made sure I knew everything I needed about operating the truck. Would recommend to friends.

Susan O. on

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They were outstanding!

Michele W. on

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Richard M. on

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James C. on

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Michael W. on

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Store manager Danielle is exceptional.

Julianne L. on

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Joshua D. on

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Doors were locked when we arrived a little after 2 PM and when the employee finally got around to letting us in she struggled with even the most basic level of customer service.

Robert S. on

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Sandra G. on

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JANICE J. on

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Doing great! Glad to know you are in the neighborhood.

Matthew M. on

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Caleb K. on

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paul P. on

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MARK B. on

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Customer service agent was great.

Wade D. on

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Customer did not leave a comment.