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MOLLY T
Customer Reviews for Collins Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The dudes that I dealt with were extremely friendly, very professional and I was in and out in no time . Price was exactly as quoted, vehicle was virtually brand new.. these are great guys
STEVEN OThis may be the fastest rental return I have ever had. They are great. We pulled in, he came out, unhooked us and waved goodbye. Did it take 1 minute? Really great location
THOMAS JI was charged an additional mileage fee for 12 miles over. I had said i would return the rental to a small town closer to me than the one i was instructed to make the return to. It is about 12 miles further than the town I requested the return to. Not a big deal but an additonal charge that i didnt expect. All in all a good rental experience but as i said an additional expense (minimal) added.
DAVID Hvery friendly and fast service
Robert CNothing everything went smoothly.
WAYNE BMore inventory.
DANIEL DTires were not adequate for the location and conditions. Truck would hardly move in a quarter inch of snow. The trailers jack did not work. Had to use a bottle jack to unhitch it. The trailers design is horrendous, the car, once loaded could only be exited through the rear hatch. The doors did not have clearance to open.
TYLER GI got charged for a Dolly that I didn't get,it was NOT in the truck
Shanda SCollins Tire were very friendly and accommodating. Highly recommend.
BRANDON LMake the seats go back more. It was a very tight fit. Other than that it was very helpful in my move.
SHANE BGreat Experience and would recommend to anyone.
PETER BI ordered 2 dollies for moving and neither was supplied to us.
MELISSA CFriendly, helpful staff.
CAR CLimited parking. Small, older facility.
KENNETH VGreat people and always helpful. They do their best to get you on the road quickly. I look forward to the next time I need to rent a truck.
WILLIAM BEverything was fine!
David KEverything went smoothly, The equipment was ready everything was in it that I rented and brought back with no problem. Thank you
ANNA BThere are limited options in this vicinity. Location in a valley where one cannot easily get satellite access on cell phone so self check in was very laborious, with me needing to drive a half mile up the road to get the message, only to drive back down to the site to get to the next step, repeat process. Also, it would have been nice to know beforehand that having a license from a different state required me to have additional personal contacts notified to provide verification of identification.
Ronald MI have used UHaul for years, and most rentals go off without a catch. This must have been a one-off. The only thing that saved it from being a complete disaster was the 800 customer service line.
John WFast and efficient
Rick LCustomer service was great. Location great. Truck was brought in from different location due to it being small facility. Vehicle clean and gas filled. Part way through trip engine was running rough. Next day, check engine light came on. Already stress from moving then not knowing if truck would die and further delay or transfer of property to different truck. Inspect vehicles beforehand besides just pick up and give to customer.
Daniel CWay too much play in the steering of the 15 ft truck that I rented on Friday 05/24/2024. Ex CDL driver here. Someone is going to have an accident in that truck because of this Ron Meigs
Ronald MNot open on Sunday so no contact.
Richard LI'm not sure how to answer two of the questions but will just say that the guy who runs this place was wonderful to work with. He was very kind and answered all my questions. The truck rented to us was not clean and in fact had brownish water in the back corner. Very disappointed in the truck and how it ran as well. We won't rent another truck at this place unless one is in much better shape.
Robert BQuick easy transaction with friendly representatives.
Matthew PGreat guys, very flexible.
jonathan sVery friendly and helpful. Two guys immediately came out and unhooked the trailer. Very pleasant experience.
Michael RSuper easy to rent and obtain the truck via my phone! Truck was clean and what I needed to move
Erika DLocation Collins tire was great! Thank you!
Mark GGave me the oldest trailer on the lot for a long distance one way move (700+ miles). Trailer was very dusty and dirty inside.
Jeffrey KDidnt even use it
melinda dPut jack on trailer tongue
mike kThe gentlemen went out of their way to be nice and accommodating. Will definitely use this location again.
darlene mWonderful people to deal with!!
kathy sBest experience of our move
jennifer vOverall good experience
janice sCustomer service at Collin's was very friendly and courteous.
Lisa HUnbelievable good service. Guy was very nice and friendly and gave me numerous tips, i,e,. dont use my EZPass.
MICHAEL KCOLLINS TIRE CENTER , U- HAUL SOMERSET, PA. WITH GARY JR & RICH VERY HELPFUL WITH THE U-HAUL PROCESS , FAST & COURTEOUS , WILL RECOMMEND THE COLLIN'S TO OTHERS WHO NEED YOUR VARIOUS VEHICLES & ITEMS.
Thomas SFriendly, quick pick up and was veery clean inside
Colton GHeadlights were so dim I couldn't see at night
Melissa EFAST , SPEEDY , SERVICE ----- VERY HELPFUL , MY QUESTIONS WERE ANSWERED . GARY & RICH ARE BOTH EXCELLENT U- HAUL REPS . !!!!!!!!!!
Thomas SThe man there was very helpful and he has the equipment we need
taura yNot charge more than expected
David C