Customer Reviews for Colonial Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Colonial Mini Storage LLC

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Nicolae R.
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Customer did not leave a comment.

DOUGLAS JOHN M.
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MICHAEL ROGER R.
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Nothing easy quick very nice personnel, very professional, friendly and helpful

KURT NORMAN K.
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Lawrence W.
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LORI JO G.
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BRADLEY PAUL R.
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RANDALL WILLIAM B.
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Very professional service and appreciate all the help getting the trailer hooked up.

NONIE BEAVERS-GA P.
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I was so pleased with the entire process. The returning the van early was a little complex. However, the overall process was more than I expected, I was so pleased.

DAVID ALLEN M.
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YVONNE M T.
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The lightbulb wasn't in the truck in the back so we couldn't see while moving in the dark. The oil light came on after 24 miles.

Frank A.
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Nothing, everything was very smooth. Fast checkin, great customer service

CHARLOTTE ANN S.
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Have used them a few other times and as usual great service and truck was clean and filled ready to go. Will recommend and use them again!!

JOHN A C.
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TODD MICHAEL W.
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KEITHCHARLES H.
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DENNIS WARREN G.
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Lynntoia W.
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Suggest that they arrive 15-20 minutes early to begin the mobile check in process so that they don't lose truck rental time.

CYNTHIA STROM L.
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George G.
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App didn't work right,had trouble had to do a paper copy.

LISA LILLIAN L.
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Great customer service, very helpful

THOMASMICHAEL L.
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MICHAEL R.
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akber A.
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I love the Wixom location. The staff was very nice. Though what I was looking not got so I took the van, my requirement was 10 ft or 15 ft truck which seems not available at this location. Thanks, UHal.

KEVIN JOHN E.
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Great people at this location

CHERYLDENISE W.
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Very Professional and personable. Clean van.

David G.
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Nice People...Bonus got a brand new truck!

STEPHEN WILLIAM N.
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Steven S.
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PAULANDREW W.
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Very friendly and helpful!

EDWARD ALVIN D.
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JAY ROBERT W.
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DUSTINWAYNE M.
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DONALD ROBERT N.
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Adria W.
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Allow two pictures in the section for fuel and odometer. A lot of the vehicles prevent you from seeing the miles and odometer at the same time due to messages on the panel display and customers are locked out from making changes.

Alec M.
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MICHELLELEE C.
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Even though U-haul let me reserve a truck for a time, nobody was at the office at that time.

RANDALL JAY H.
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trailer pulled excellent. In good shape and working order pickup personnel were knowledgeable and well trained, and thorough about verifying everything in good working order.

ANDREA MARIE M.
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Put a jack on your trailers!!! Totally unacceptable. I will ask next time. No jack, no rental.

Meliisa W.
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diane T.
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Christopher J.
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Bruce M.
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GREGORY GEORGE R.
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Very helpful and accommodating. Thanks

MICHAEL LEE M.
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love the lady who works here but uhaul computer system needs some work to support its sites

AMBER ANN H.
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Christina A.
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Taylor P.
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JEFFREY ALAN G.
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Colonial Mini Storage was great, though it was not my first choice. My rental was through a different location and the equipment was not ready in time, so UHaul moved my rental to this location. The lady who hooked me up was friendly and quick. If that location was closer to my house I would use them again.

EVAN M.
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Prior to this, my last two Uhaul experiences were absolutely atrocious. Colonial was a breath of fresh air. Not only was the gal super friendly, expedient, and helpful, but she - and the office itself - were taking PPE seriously. I can't appreciate that enough in the age of COVID - so many are not, and it's wrecking havoc. I will most certainly use Colonial again. You've won a loyal customer. Thanks!

GEOFREY SCOTTF C.
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Everything was perfect Ok. Well...if I must make a suggestion: add cruise control to the trucks ^_*

JEFFREY S.
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Customer did not leave a comment.

ROBERT WILLIAM N.
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The air conditioning did not work and it was 88 degrees. I was told it did work but never did.

JOSEPH DAVID B.
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Customer did not leave a comment.

Kelvin J.
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I had issues returning the rental truck. I tried sharing my location and had location sharing on (android phone on chrome browser) and it wouldn't work. I had to use a friend's phone. If I didn't have a friends phone, I would not have been able to do the return process.

Brenda H.
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David S.
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Dropping off the truck was a much better experience than picking it up. I appreciated the smooth online process and the key drop box. Thank you!

ADDISON BANCROFT H.
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I wish the checkout process was faster, it takes me 30-45 minutes to get checked out And on the road. Your trucks could also have better MPGs I wouldn't mind paying for diesel if it was better for the environment

Paul M.
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Truck was fine, but very overpriced and seems like a scam with 3 or 4 nonsense fees and taxes. In fact, researching, U-Haul has a long history of fraud and very shady business practices, so I will never use U-Haul again. Other truck rental companies are not so shady.

NANCY H.
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This was actually our drop off location

Joseph H.
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Torri W.
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Adamj C.
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Carlos C.
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Roman G.
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Jack B.
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Guillermo P.
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Great Staff. Very friendly and understanding. Definitely will rent from here again. Easy app drop off after hours.

Judith R.
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I made a mistake and booked my truck for Saturday instead of Sunday. When I called U Haul, I spoke with Tammy in customer service. She was very friendly, patient, and helpful. Major kudos!

Jessica B.
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Excellent service and support

Robert N.
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Joleen S.
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Online return truck option has taken 30 min both times.

Brian A.
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Matthew S.
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Tim G.
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Location and truck was great! Issue was picking up the truck on a Sunday morning. I was not aware a secondary contact would need to be reached by phone in order to complete the online checkout. Very inconvenient on a early Sunday morning. Delayed pick up, took nearly a hour to get truck while onsite.

Benjamin S.
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I was not sure where to find the truck number. I walked around the truck twice, and finally say it along the top of the truck near the rear. If the truck number was near the driver door I did not notice it. So, if the truck number is NOT presently displayed on or near the driver door, adding that would be an improvement.

Stanley F.
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Wafikmuwafik T.
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?????????????????

Hasan A.
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Josephharold B.
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F650 doesn't have any springs! Steering is poor on a 15000 mile truck! You need a new truck supplier

Richardwilliam D.
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Donald H.
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Easy pickup and drop off. Will definitely rent from there again.

Donna H.
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all renters should return their trucks or vans when they say so, other than not getting the van I reserved the pickup worked just as good.

Michael J.
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Uhaul need to explain the process you have to use to drop off a truck after hours. It is not explained or listed on any paperwork. I was told I had to just lock the truck, drop the keys in the lock box & then check out using my phone APP... WRONG!!!

Michael M.
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I have rented vans /cube vans on numerous occasions for work and personal use . I always use the West Road /Wixom location because of the excellent service I receive there.

Theresa B.
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Customer did not leave a comment.

Kaitlyn S.
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Way to expensive Would of been a lot cheaper to rent in Detroit

Matthew A.
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Everything was great.

MIKE M.
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Stephaniepatrici H.
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Anthonyfrancis S.
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Everything was top notch. Teri runs a tight ship.

Kurtbryant G.
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Theodore M.
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I will only rent from this location from now on. Everything is always perfect.

Mary B.
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Normanjames S.
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Michaeljohn L.
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Fastest check in and check out I've rented a lot of these trucks elsewhere they are the best and Wixom Colonial Mini Storage

Allan A.
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Everything went easy and smooth for pick up

Johnstanley W.
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Rebecca S.
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Patricia S.
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Go over contract to be sure the information is correct. I was surprised when I returned my rental and was charged additional mileage fees when it wasn't over what I was told I would have.

Nick C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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