I used the Truck to move new rental apartment just cross the st, I have driven less than 3 miles. I put 2 gallon gas, but this location charges my card additional $6 for fuel. I end up with $60 charges. I am not satisfied, but I enjoy over all uhaul experience. I would recommend uhaul, but not this location.
MD A
Customer Reviews for Colorblind Antiques
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I do not want to have to download an app just to rent a U-Haul or click on any text message links.
David GNothing best Uhaul rental experience I've had
JUSTIN CI can’t think of anything. Staff was great.
GUSTEN LPlenty of space in the parking lot as it is a strip mall. Drop box obvious and visible. Answering personnel question with yes however I did not attempt to speak with anyone.
Neftali CIt was great
amir sThey were very helpful and friendly
KARRIE CThe man who attended us was a friendly professional
Samuel SOwner was so helpful and made the experience easy.
CHARLES KThanks for being so helpful and on top of things! The quick check in/checkout was clutch and felt taken care of when having to navigate on my own
CASSANDRA SN/a
ROBERT BThank you for your service everything was great
FRANCIS JTodo esta en buen estado, ustedes hacenbbuen trabajo gracias
Franco ZDue to the fact that U-Haul corporation released my truck to the wrong customer, and thank God for Doug at colorblind antiques saving the day we got a truck. Your online site and assistance needs major work.
DANIE BThe Uhaul was convenient and same with pickup/dropoff location, however the uhaul i was issued had less than 1/4tank of fuel so naturally I filled it up($95bucks later). After use it was still nearly full local trip of about 70miles roundtrip). Uhaul to my understanding does not reimburse for gas, and tack on a service fee for trucks being under 1/4 tank, so they can get a filled truck for free and charge the other guy additonal fees. Will not be using Uhaul next time.
Jacob TThis is the best U-Haul rental experience I have ever had. I will definitely rent from Josh again.
Christie LThe representative at Colorblind Antiques was very friendly and professional!!! He made the moving experience very easy and even enjoyable.
Ollie DService was about as good as it could be. Staff was very easy to work with, professional and personable. I would definately use again if I have a need.
RNDY GManagement was very courteous and responsive to my need. I would absolutely recommend this dealer to my friends.
James MEverything was great ps the antique store was so cute and the guy was so nice and friendly
JACQUELINE CThere is a vehicle accident/damage report attached with my receipt, however, there was no accident or damage of any kind to the vehicle and this appears to be fraud. Please have your fraud dept contact me immediately
Jamie RGreat experience.
Daniel SDoug was awesome to do business with. I was worried about making it back on time and he even pushed the time out for me so I wouldn’t be charged for a second day.
micael bGreat staff, cool store, perfect uhaul
Billie HDoug does a great job. Very personal.
joe dThis location was tracking the truck with an AirTag. When I attempted to find it, it was buried in the passenger seat.
Andrew RI found no faults and the service Doug provided was top notch.
kenneth bPlease ensure that there is an employee at the location during listed work hours to assist customers in the future. I had to call several different numbers to find assistance with my reservation because the storefront was closed.
Genesis GThe van I drove was clean, however, it had a strong gas smell that was almost unbearable, otherwise the experience was good.
Paula MProfessional service, fast, reliable. Thank you!
Tracey BThey over charge you on mileage!!
Renee OI got grossly overcharged for miles
JAYSON NGoogle maps has you going to the back of the building where there is no store access. You could make it a little more clear that the contact is in the antique store. But thats on Google.
Zack ZThe inside was extremely cluttered. Breakables in the front of the store which makes it difficult to maneuver. Doug was friendly enough but seemed very disingenuous. He promoted his other business numerous times and that was a little much.
anastasia mI wouldn’t recommend getting u hail equipment from a location that has limited hours. The after hours procedures were painful.
James EI definitely won’t pick up a truck from this location again. It was definitely an older not able to drive on the highway truck. Then, when I went to go and return it on the mobile, go app, it wouldn’t allow me to take the photo of where it is. And now I don’t know how to return the keys.
Nancy DGreat location fantastic owner and operator!
STEPHEN PThe online portal wouldn’t let me share my location at the time of pick up or drop off so it was just a bit confusing at drop off since I couldn’t give exact mileage.
Loren MDoug, the UHaul representative, was so helpful in making sure my reservation fit exactly what I needed. He was professional, kind and I would definitely rent from this location again next time I need a truck. I have rented from Budget in the past, but I am now a UHaul customer!! I also appreciated being able to pick up moving items needed before the date. Thanks!
Karen SI was charged incorrectly for 2 gallons of gas.
Tristen PThey aren’t up & running yet so signage was not visible, but it is in progress.
Dana LU-haul itself fucked me over. 1/5 stars. Changed my location, didn't give me any details to access my vehicle, sent me to a business that's closed on the day I reserved my U-Haul. Absolutely shitty and poor experience. Fortunately the person who runs my neighborhood U-haul dealer just happened to be in his business that day and helped me out. 5/5 for him, 1/5 for U-haul itself.
CAMERON T