Customer Reviews for Columbia Self Storage Mays Landing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Columbia Self Storage Mays Landing

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Joshua P.
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Customer did not leave a comment.

CONNIE M.
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Aleena A.
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Yogi K.
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Diana E.
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The people do not work for u-haul and could not do anything but check in the vehicles. They could not resolve any complaints. I called u- haul because we had gone over our mileage by 40 miles. Really they don't give you enough miles unless you travel the shortest distance which would put you through major cities - I'm not driving through major cities with my car, much less a 15' u-haul! Even the person I talked to at u-haul agreed, but had to forward it up - still waiting :(

Gilberto A.
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Paul P.
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Cheaper rates., compatible with just 4wheels..

Juan R.
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Ronald S.
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Scott A.
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Bernardus F W.
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Leon G.
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When we picked up the vehicle the lady told us we could drop it off at another location closer to where we were going to be unloading it, when I contacted u haul all the lady could tell me was no you have to bring it back where you picked it up from or you will be charged at least 2xs the one way fee. I kept telling her that the lady who handed us the keys assured us that we could drop it off at another location and the associate I spoke with just said no you were misinformed.

Michael L.
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Daniel A.
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The truck was filthy when I picked it up. I had no time to inspect it and complain because the woman who was the only employee there had to run off to another location. Also when I brought the truck back I forgot a small item in the back, which then mysteriously had disappeared after I called there 3 times to have them look for it.

Elizabeth R.
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Lisa G.
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H. H.
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This was the first time I rented a vehicle from UHaul. It was an extremely easy process to complete the reservation online. The customer service representative, Pamela Levari, was very courteous and helpful at the pickup location, Columbia Self Storage. Very positive experience.

Kirsten J.
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Deidre L.
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I will definitely use this location again. The young lady, Pam, was so helpful and her customer service was amazing, and the location was just so convenient. Pam made the process seamless and so easy! I will definitely use this Uhaul whenever I need to move ANYTHING in the future.

Jay N.
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Very good service and van was perfect - thanks.

craig A.
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craig A.
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Patricia B.
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The website changed my location three times for pickup, the website insisted I use a pickup location close to my home address, when I put in the address I would be at it put me 20 miles out of the way for pickup which added to my per mile bottom line.

Bruce K.
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Pam did a great job >>> 5 Stars

Alan C.
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lilly R.
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Awsome

Raymond H.
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Have the employee walk around the vehicle with customer to inspect vehicle before signing off and giving them the key. This shows that we value our vehicles.

CHRISTINE G.
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I've been using uhaul for over 15 years now and the company has gone down hill. It's too expensive to rent a truck anymore and you charge fees for Everything! Will be looking for another truck rental company.

Lora B.
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Romy L.
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I wouldn't change anything

LaToya E.
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daniel C.
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Representative was very friendly and informative. Eager to help and very knowledgeable in her job. A great experience because of her first and foremost. Truck was clean and properly maintained. No check engine or tpms lights like most places. As a professional technician in charge of a fleet of over 400 powered units myself, it's a welcome change. Keep it up. Dan Calderone

Richard O.
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ANNE E.
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Paul S.
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Theresa B.
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The only problem I have with Uhaul vehicle is they always smell like smoke. I don't smoke and makes me not want to rent from Uhaul.

George K.
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Kristina P.
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Columbia self storage in Mays landing NJ was horrible. The rude woman that we spoke to to check the van back in was useless. The uhaul app was not working so she said she would just check the truck back in on Monday. THEY THEN CHARGED ME ANOTHER DAY OF RENTAL WHEN THE VAN WAS ON THIR LOT. Would never rent a uhaul from then ever again.

George B.
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diane G.
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Everyone was very helpful and a pleasure to do business with,

Ginger H.
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WARREN D.
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Tom T.
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Need to better train, new employee's. She wasn't familiar with how to do certain things.Not her fault, the fault lies with Her bosses. When paperwork pulled up, they had that the truck was not there, wrong mileage. All due to who delivered the truck, also she wasn't trained in how to change it on the computer!!

Rickey T.
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Marie M.
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The representative was very helpful and pleasant. She took care of us the last time we borrowed a van too. Explains everything.

Ed L.
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When I returned the truck on the evening of 2/17, it was very dark and I drove past the Columbia location because the business signage is not lit nor where there any other lights on the property. So I drove past the location, had to turn around and drive slowly back down Route 40 until I saw it. Even then, turning into the parking lot was difficult, especially with traffic on 'my tail'. There is a light over the building entrance door. But it is motion-activated, and didn't come on untiil I was already in the parking lot.

Barton P.
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shelia M.
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Easy from start to finish. Clerical help was awesome and equipment was excellent. Uhaul made this move so easy for us. So glad I chose this company. Thank you.

Kevin H.
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Yvette S.
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I was told the location would be open on Sunday. When I took the truck on Sunday, location was closed and I did not see a drop off key location. I went back on Monday morning and explained my situation and they did not give me credit for a day. I am not happy because I only needed the truck for 1 day and was charge for 2 days. The lady showed me that the drop key location was on the bottom of their door, which is not easily visible. I don't think I should be charge for 2 days. I've used UHaul in the past and never had a problem till now.

james L.
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Very professional and courteous it was clean and friendly I recommend this location for rentals and storage

Sherene W.
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Everything was great. Truck was ready as promised

jeanette P.
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Bill M.
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Eugene W.
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Beverly G.
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Ronald M.
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Excellent service and very professional operation. Thank you.

Joan S.
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yogesh G.
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Maria C.
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Everything including the site manager was magnificent! Thank you!

PIERE L.
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joe T.
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Donald H.
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John R.
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I had no problems at all in fact I didn't get the lady's name but she was so nice and understanding when I couldn't pick up the cargo van at the specific time she took care of the paperwork and told me to come back whenever your ready for the van definitely will be using this place for rentals again!

David R.
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michael L.
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Joe C.
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Erica C.
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I originally had reserved a truck at another location in clementon, NJ and I drove all the way there for nothing to find out my reservation was changed to the Harding Rd location. I was not notified by anyone in advance, until I got to the first original location.

Richard L.
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Nothing, your representative, Michael was the greatest.

cheryl H.
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The police shut down the road I was traveling on due to flooding which caused me to drive out of my way. I was still charged the extra 14.7 miles.

Chris F.
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Dealt with "Mikey", it was an excellent interaction. Friendly, went over info 2x's , asked if I had any questions, never rushed. I enjoyed dealing with her. She is an asset !

Betty M.
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Everything was great! Mikey was very pleasant and professional. She explained everything we needed to know.

SUZANNE S.
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Everything was Excellent!!! Miley has a personality that is irresistible! You can tell her sincerity and compassion to the business! God Bless!

michael L.
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Piere L.
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sonia G.
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Sara H.
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ANDREW D.
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Mikee was extremely conscientious about her equipment and customer friendly.

WILLIAM B.
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Lady there was great. Thanks

GARY S.
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CHRISTOPH S.
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AUDREY F.
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Atlantic Storage was very accommodating to my personal needs.

Keilani C.
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Unfortunately I do not remember the representative's name but on 10-02-15 at the May's Landing location I had a great experience. She was very friendly and made the experience quick and easy.

GARY B.
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Excellent rental Very clean van Extremely helpful service representative

JANEANN A.
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Everything was excellent! The agent Mikey was excellent too!

HEATHER B.
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John K.
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Wiliam M.
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RAY S.
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GEORGE L.
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WAYNE C.
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Mickey was a dream!!! Very professional... Excellent!!!

DANIEL L.
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Excellent service! Very helpful and kind.

MATTHEW S.
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Michal was very forthcoming about all the information I needed to know about my rental and the penalties involved etc.

JENNY B.
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Trauck was returned on empty and two tires needed to be replaced. This was not the fault of the pick up location the tires should have noticed long before I pick it up.

DONALD C.
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NICOLAS R.
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AHMED A.
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Keep up the good work.

WILLIAM B.
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Thank you Mikey!! All was great.

Gino D.
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Lady there was great!!

CINDY W.
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Nothing everything was absolutely perfect. Associate was extremely friendly and helped me decide on the perfect plan thank u I would definately recommend to friends and family

No reviews have been submitted for this location.

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