We were changed to an associated location at the last minute, not very thrilled about it. But the lady was very welcoming and offered to help us with drop off - she did ask us whether we'd like to do it ourselves. She patiently listened to our story and we saw she was helping another customer with the same kindness.
KONSTANTIN S
Customer Reviews for Columbia Self Storage Middletown LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lock difficult to open to retrieve key
Rodney SWas charged for a extra day and coverage,when it should be be extra miles.
Sheldon FThey assigned a smaller return location which was very dark with no lights in the parking lot. There is a major uhaul down the road that is where I thought I was returning it to. Had to drive to the smaller one then take a million pics in the dark and rain.
luis rNothing everything was perfect.
David BALL WENT WELL
STEVE B