Customer Reviews for Comfort Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Comfort Furniture

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misty r. on

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They were great....

Craig P. on

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I was charged an ectra $44 to top off fuel even though we were told to only fill to half a tank since that is where it was when we picked it up.

James W. on

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The man that helped me was very nice.

Lori and David M. on

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Customer did not leave a comment.

Raj J. on

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Great service nobody can beat

Clarence N. on

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Katrina P. on

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William S. on

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Rick B. on

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tim d. on

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CRYSTAL M. on

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VICKY A. on

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my pickup location was change 3 times and the last one I would not have know about if the location did not call to see if I could bring the truck back earlier than planed - very confusing

Andy M. on

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nothing the pickup was very easy the people were friendly and knowledgeable and they even hook the thing up to my truck it was an excellent experience.

Dan T. on

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STEVE M. on

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robert M. on

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Had a good experience all the way around with our move the people in peoria il were great, very helpful.

Jeremiah S. on

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Sarah S. on

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Lynn C. on

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Gwendolyn m. on

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Check all sargt

Kenneth M. on

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I could not pick this up until 10am with a very long day in front of me it would have been better to have a pick up at 7 or 8 am. thanks

Emily P. on

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Marlin S. on

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They were very understanding and helpful. Super friendly people.

Tanya M. on

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I have been charged 3 separate time for this rental. I have called several times to correct it only to get the run around. David said it was U-Haul who automatically charges. U-Haul customer service representative says it’s the locations’s fault. I don’t know who to believe. And I am out $122.50. Very disappointed!!

Melanie C. on

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The person who handled my transaction was late arriving at the store. He told me that he has no way of knowing in advance that someone is picking up a truck on a particular day, so he didn't know he needed to be there to have the truck ready for me. Between him being late, and the fact that the truck was not ready (covered in snow), I wasn't able to leave with it until 50 minutes after the designated pick up time. This resulted in me paying my loading help for time that I wasn't even home with the truck. This was an extremely frustrating experience that made the process of moving much more stressful than it would have otherwise been. The system needs to be improved so the vendors are aware that someone is picking up a truck so they can be prepared.

Raviteja K. on

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Need to maintain loyalty to customera

Jacob H. on

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Truck was really nice inside and out, dealer was super nice I am definitely going to go back to this one when I need a uhaul again

PAUL G. on

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The on-line registering screens are little confusing, & clerk had to re-enter some/most info 2 or 3 times to get U-Haul database to accept. Not having a firm time limit is a plus, . . U-Haul is my preferred choice !

AHMED K. on

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Good rental location, :)

Chuck D. on

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Mark the area in the parking lot where you want equipment returned.