Store was closed upon arrival time, no additional pick up instructions and was closed at drop off. Additional coverage was not confirmed at pick up, I did not want the coverage and could not remove it.
Kristina B.
Customer Reviews for Commercial Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul was totally dirty beyond belief. Ketchup, dirt, crumbs, smelled like cigarettes. The container was literally full of sticks. Empty tank too.
LANDON O.Truck was filthy it had not been swept nor mopped. Also made reservation online and never add protection plan yet was billed an additional $28. So representative who re-entered I guess add whatever they want. So definitely will not recommend.
Adolfina S.The wait to rent . To find reservation and equipment not working properly twice before it was right .went thru 3 trailers before I got one that had working blinkers. Bill when rented was 92$ but I returned dolly it charged me 338$ I want my original quote and refunded the rest.. 338$ isn't what I was promised after going thru the trouble just to rent a dolly and spent half my day getting evrything right.. im military and don't have that much time.
SHAUN S.Service took forever and got 2 trailers without working blinkers and were supposedly new. Took half my day of moving just to rent equipment. The bill came to 92$ when rental was finally started then charged me 338$ at the return. I want my money back
SHAUN S.