I had ordered the truck from another location and our reservation got moved to this location. The gentlemen was great to work with at this location, but the truck was kinda dirty inside. The steering wheel and some of the interior was very sticky and gross.
JOHN A
Customer Reviews for Community Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman who helped us was so nice and helpful!
Katherine NTJ is extremely helpful and friendly, I would recommend everyone in the Nashville area to get their equipment from this location.
WILLIAM MOne thing, never had I ever had to fold each furniture pad when dropping back off, never showed it in the contract either, but owner of this location said I had to or I would be charged... is that correct, have you changed your policies ??
ROBERT BTook an hour to get the truck.
William GTJ is super nice and friendly and very knowledgeable about the information on the U-Haul rentals.
TROY MThey was nice and they took care of my newds
Sherri FEasy drop off experience after hours
Brigitte PTJ is awesome 👌
SAMUEL Mreally nothing but just that the truck was parked in a muddy area and was a little tricky getting out of his parking space… So when I returned it, I did not park in the same spot. But on the pavement. Just in case Community tire folks wondered why that's where it was.
Keith CSimply dropped off here. It was after hours and I did not intereract with anyone. Site was well-lit.
Duane WThe gentleman that helped us was fantastic. (I’m so sorry I’m terrible at remembering names) he was funny and witty. Made us feel welcome. Thank you for being awesome.
MELISSA WThe owner was great and the truck was clean and ready to go.
SHELLEY JGood
VISHVAS PThe 24/7 pickup App is trash! Fought it for an hour to no avail. It wouldn't let the credit card go through before resetting. Luckily the owner saved the day. Fix your App, it is literally trash.
James SThe rental process was smooth. I uploaded the wrong picture of myself instead of the driver. They sent me a redo to upload the correct photo within 15 mins, and we got everything updated and checked through the website in about an hr.
Justin HThe guy that rented it was kinda rude
KAREN MGreat people I will rent there again
jerry hRight rear tire of the vehicle trailer was low on pressure that evening I picked it up.
BRIAN PClean and repair trucks after use.
Toni AY'all are the best!!!!!
Tyrail EToo expensive
Tyler MHe was very helpful
Mindy JExcellent friendly service. Problem was with Uhaul didn't charge the credit card I had on file and in reservation. I don't understand how that happened...
Martie GThe customer service was supererb. These gentleman were very professional and a pleasure to work with
DONNA HTJ was extremely helpful and great to work with
Emery MNo improvements needed. TJ’s customer service was outstanding, he was extremely polite and patient. I really appreciate how he was able to accommodate me at such short notice. Thanks again for your phenomenal service. If I ever need to rent a U-Haul again I will definitely recommend this location.
Hazel VThe movers were amazing!!
Heather GExcellent experience friendly helpful.
Dorne SWe dropped off on Sunday when they were closed. Followed the online instructions which were easy to follow. I then called and Community answered the phone so I could alert them the trailer was not in a locked area. They seemed appreciative. So all was good
David WThis location was very convenient for me and the personnel were very helpful. I was in and out in less than 10 minutes and everything was like a well oiled machine
James KGreat location and friendly staff. Couldn't have been more pleased.
Stephen KNA
Mahmood ANice and Friendly
ERICA HVery friendly
Erica HThe guys at Community Tire are amazing. Easy to deal with, made it easy to pick up and return the vehicle and I’d recommend them to anybody. Great job guys.
Adam FGet job TJ he was polite and very helpful
Debbie BEasy drop off.
Bryce THe was there after hours and allowed me to drop the vehicle off without using the key drop and saved me the 20 convenience fee. That was high quality customer service!!
Bobby LThe gentleman who helped us went above and beyond the call of duty. He had the cleanest bathroom in town. It’s a tire shop and Uhaul dealer. I wish I had known it was there. I would have used this location before. Thank you for all the help. Ginger Goodrich
Ginger GHave someone at facility
PHILLIP ZService could be better
Alida MIt was hard to find a place to park the U-Haul but over all it was a great location.
Wade CQuick, easy drop off. Employee did his inspection, explained the small fuel charge and had us out the door easily in 5-10 minutes.
Eric MSame as above
Kevin LThis guy definitely needs additional training on the services as well as customer service. The truck was in poor shape and drove like it was going to break down. I will never rent from this location again.
Shemika PIt was great
Daniel DFast, friendly and helpful....would use again.
Richard EI needed a different size hitch and a different plug. This location had neither. I had to go to another U-Haul location to get hitch. Then when I got back to this location again. I discovered I needed the different plug.
Darrel PGreat customer service!
Gerald B