Customer Reviews for Compass Self Stg Dale Mabry

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Stg Dale Mabry

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Ellen P. on

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Friendly, professional, clean

Bryan H. on

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Excellent service and friendly staff!

Jose N. on

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Very convenient and Mike was really helpful

candace A. on

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James V. on

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Your location has Excellent Customer. I have rented a UHAUL Trucks from the Lutz location anytime my family needs to move.

THEODORE C. on

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Kathleen V. on

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Virginia G. on

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Ernest D. on

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Everything is GREAT!!

Bernard W. on

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Thank you Beth!!!

Elizabeth W. on

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the gentleman that helped me was very nice

DAVID W. on

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The on-line pick-up process was a bit challenging to start and fininish, however, now that I know what to expect, I would use again.

Christopher D. on

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Beth was so great in helping me. She made my experience quick and easy. Not like the guy who is usually there what a knob. But Beth is great she will treat you right.

Terry Y. on

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Great people to work with and excellent service

John C. on

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Great customer service! They were able to get me a vehicle on the busiest moving weekend of the year. The staff was very professional persistent and patient with my needs.

Gail W. on

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Mike was excellent in helping me with my drop off and renting a storage unit. He was juggling multiple task at once with customers walking in and with the phone calls and handled himself very professionally! His follow up was terrific and I would totally recommend 19020 Dale Mabry location to all my fiends! Ask for Mike!

heather S. on

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Nothing

Brad M. on

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Great friendly helpful service ... can’t go wrong I drove past other uhaul places to go to this one.

Laura V. on

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HECTOR G. on

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Matchett B. on

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Debbie G. on

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Mike was an amazing employee. He made the moving experience less painful.

GUILLERMO S. on

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Can't say it's their fault, but i ordered Furniture pads too. Unfortunately, they didn't have any so I had to go to elsewhere to buy some. They had one and said I could borrow it for free, but I just left it since I knew I needed to get more than that anyway. Ultimately, they didn't charge me for it because they didn't have it, but it was lost revenue for U-Haul and inconvenient for me to go elsewhere. i will say the staff was very friendly and apologetic. I did like them and would still rent from U-Haul again.

RICHARD M. on

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Representative charged me $20 for blankets I ordered but didn't receive. Then he lied about refunding me the cost on two occasions. To make matters worse, charged me an additional $11.00 fuel tax that was not on the original quote. It's hard to believe you have such deceitful people representing your company.

Mahadev B. on

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the Location selection didn’t work and asked me to call a number and that number wasn’t answering the call Other than the above I didn’t find any issue so nothing to recommend

Adam C. on

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The entire experience was great. Mike at the front desk was amazing and he bent over backwards to accommodate up. The truck functioned as expected. A++

SHAWN H. on

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Philip E. on

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Nicole S. on

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samuel F. on

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David L. on

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Claudia K. on

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Perfect experience.

Feral B. on

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Nothing. Everything went very efficiently. The staff member was very pleasant. Overall excellent.

James S. on

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