Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)

42 reviews

7935 Senoia Rd   Fairburn, GA 30213

(678) 369-2840

Office Hours

  • Monday - Friday:
    10 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    10 am - 12:30 pm / 2 pm - 4 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(678) 369-2840

7935 Senoia Rd
Fairburn, GA 30213

Services at this Location:

Office Hours

  • Monday - Friday:
    10 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    10 am - 12:30 pm / 2 pm - 4 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent customer service by the agent on duty.

JEAN-MARIE S 
Rating:
3.0

Attendant wasn’t very friendly. Didn’t greet with a smile.

MONICA R 
Rating:
5.0

Customer did not leave a comment.

YVONNE M 
Rating:
5.0

Customer did not leave a comment.

BRIAN A 
Rating:
5.0

One of the Best customer service experience I have ever received . She was very polite, efficient and very knowledgeable..

ROSE W 
Rating:
5.0

Everything was good with the truck. It just smelled like it had a dog in it.

GAIL M 
Rating:
5.0

Customer did not leave a comment.

Sky F 
Rating:
5.0

The Lady who help me was excellent 👌 she was patient very caring her Customer service was on point.

DEBORAH W 
Rating:
3.0

Customer did not leave a comment.

SHEILA G 
Rating:
5.0

U haul was dirty inside candy all over floor and inside of the truck stinks really bad. I had to sanitizer it before driving.And so did the back of the truck when you lift the door up. I had to let it air out before loading my stuff in it.Truck on empty which was ok no problem U-Haul reimburse me for the gas that I did put in thank you 😁 usually don't have a problem renting a truck at that location normally trucks are pretty clean. I know things happen. Not complaining but just to let you guys know ..Rita Johnson

Rita j 
Rating:
4.0

The truck we reserved was dirty so we ask for the another truck on site. This was granted but this truck was worse, dog food left in the truck and the windows were filthy inside and out. I have the video to show proof and to top it off there was no air vent was blowing hot air. I paid $300 and was I was very disappointed, never had this issue before with U-Haul. I felt like I was taking advantage of, this should out had happen and I should not been charged the amount I was charged. 😡😡😡😡😡

DEBORAH L 
Rating:
5.0

All is well

Anthony D 
Rating:
3.0

Customer did not leave a comment.

Charlotte J 
Rating:
1.0

I was charged an additional $85 dollars when I should’ve been charged $32 plus taxes for the additional mileage.

KWANEDRA S 
Rating:
5.0

Nothing, yall were great, location is Beautiful, everyone was friendly and professional, will definitely use yall again, and recommend to everyone. Thank You

Randall M 
Rating:
5.0

Lady at the front desk was very nice and welcoming. She made the whole process seamless.

Brandon C 
Rating:
5.0

Nothing needs to change..Michael Smith at the Senoia Rd. Facility was AWESOME !!! In every way with the customer service…

William S 
Rating:
5.0

everything went well

James W 
Rating:
5.0

Very professional

MANUEL D 
Rating:
5.0

Customer did not leave a comment.

Jonetta V 
Rating:
5.0

Customer did not leave a comment.

Randy S 
Rating:
5.0

Get another employee like Michael he can down cab Make sure it was fresh never had that to happen at u haul thanks

cynthia h 
Rating:
5.0

Customer did not leave a comment.

JAKAIF M 
Rating:
5.0

Customer did not leave a comment.

Deraner J 
Rating:
5.0

Service was excellent!

Montechia S 
Rating:
5.0

Customer did not leave a comment.

Krystal M 
Rating:
3.0

Make sure proper equipment is in truck as requested

Ariana H 
Rating:
5.0

Customer did not leave a comment.

Antonio W 
Rating:
5.0

Customer did not leave a comment.

Julianna N 
Rating:
1.0

The vehicle was dirty and I was charged for gas and insurance that I did not request. I will never use this location again

LACONNA H 
Rating:
5.0

Customer did not leave a comment.

Mingo A 
Rating:
5.0

Nothing. Everything was good

Ekoue M 
Rating:
5.0

Customer did not leave a comment.

Pamela W 
Rating:
5.0

Renting with U-Haul Absolutely Makes Life Easier.

Opeoluwa A 
Rating:
5.0

Customer did not leave a comment.

Breyuna G 
Rating:
4.0

Customer did not leave a comment.

Eric D 
Rating:
2.0

My pickup was the worst experience ever. I was set for a 10 o'clock appointment and no one arrived at the office until 10:45

Kasharia H 
Rating:
5.0

Customer did not leave a comment.

Wade L 
Rating:
5.0

Customer did not leave a comment.

ALISA W 
Rating:
5.0

This was the best experience I ever had at a U-Haul location. Mr. Anthony Bowman was very Professional, Knowledgable, Kind, personable and the list goes on and on. Please keep him around and buy him lunch or something to show company gratitude. These are the important things that keep companies like you in business. Sincerely, Miss. Thomas 678 508 1267 678 829 3783

Theresa T 
Rating:
4.0

Don't charge a customer extra at the end for doing your job.....the receiving part.....taking all those pictures and uploading.

Orlando J 
Rating:
5.0

Customer did not leave a comment.

Ronald I 
No reviews have been submitted for this location.
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