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Kenneth M
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You are always doing things right! It was extremely easy and very pleasant care .
Jason SThe 2 young ladies at this location were awesome ambassadors of U-Haul they were just great.
Oscar FNone
Gary BU-Haul representative arrived on time for easy drop. process was smooth.
Lillian HIt was amazing experience from start to finish. Thank you!
Michelle LContinue doing what you have been doing
Darrington LNo moving blankets in truck. Had to drive to another uhaul place to get moving blankets. Next time I’ll just rent the truck there.
Ryan DThe girl was so knowledgeable and pleasant with us. She has fantastic customer service. A pleasure to work with.
Brian SComplete shock when I opened the back and found the truck was full of dirt as if someone hauled mulch. I had to sweep and mop out back before movers could load my stuff, which cost me more money to have them wait for the truck to be cleaned out to do their job. When I returned truck the representative could care less when I said it was dirty and what I had to do to get moved…. THEIR JOB! not to mention I handed her the prior renters info that was left in truck basically proof they didn’t check that truck. Communication completely sucks Uhaul doesn’t care what happens or the money your out, but wants you to keep renting their trucks…. NEVER AGAIN!!!!!!
ZANFRA SThe girl was very nice and efficient.
Nancy LThe return was easy after hours with a key drop.
Leslie HEasy rental, great service, great prices, convient. Thank you
Tina G