Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Sana M. on

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When I booked a truck with you guys there was an issue with the first truck we receive. It wouldn’t turn on so we got another truck. We used it for a couple of hours and filled up the gas and returned it. The lady called me and accused me saying that we didn’t fill up the gas when we actually filled up more than what we picked it up at. She then stated that she didn’t care and was going to charge my card and that she was doing a favor by calling me and letting me know.

abdenmjid T. on

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Picked up the truck with different as reserved. Used the truck for 10 miles, Before I dropped off I filled the tank for 03 gallons more than it was the tank gage. But and the surprise come after I dropped off the truck and I would like to checked in with the lady over there she charge me for other 03 gallons That’s mean 03 g (filled)+ 03 gallons (charges) = 06 gallons. 06 gallons for 10 miles as the last bill described. 10 miles /. 06 gallons = 1.66 m/g That’s mean the truck consumed 1.66 miles for each gallon. That’s make me laugh and anyone I will talk to about. No comment

Charles L. on

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Constance M. on

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The gentleman who helped us at this location was professional, friendly and a pleasant person to work with. I do not recall his name, but I feel that it is worth mentioning, as it is not always the case in this business (not specific to your store). Thank you.

Michael C. on

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michael O. on

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DEE R. on

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It was excellent

Cory S. on

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Clinton M. on

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MIKE T. on

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Kevin L. on

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Hudo C. on

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Flor C. on

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James H. on

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Katina S. on

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Our Rep was very friendly and helpful and made the process very easy!!

Allyson C. on

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MUZAFER K. on

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Madeline H. on

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Dien X. on

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Everything good

Hunter E. on

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Donna S. on

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Excellent customer service, friendly lady, very nice for a change. I've rented several uhauls over the years, by far the best so far! Thank you! Sherych, Metcalf family :)

German H. on

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Jenna D. on

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no ramp was attached, other than that this was a great experience and they were so flexible!

Joseph V. on

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Thomas A. on

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Jurgen C. on

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10 Points of 10

Jurgen C. on

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Send him to this station

terry S. on

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Jonathan H. on

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The rental process was very smooth.

alli L. on

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Steven B. on

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THELMA H. on

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The young man, was really informative in addressing any concerns. He was Professional throughout my transaction in renting the uhaul.

Kenneth W. on

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Stacey A. on

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Nothing! Second time using this location in 8 months. Seamless transaction both times! Highly recommend!!

Theresa D. on

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