Customer Reviews for Computor Zone
(U-Haul Neighborhood Dealer)

580 reviews

56080 29 Palms Hwy   Yucca Valley, CA 92284

(760) 365-5220

Location Hours

  • Mon: 8 am - 4 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm

Services at this Location:

Contact Us

(760) 365-5220

56080 29 Palms Hwy
Yucca Valley, CA 92284

Services at this Location:

Location Hours

  • Mon: 8 am - 4 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I am very pleased

ALEKSANDRE K. 
Rating:
5.0

he was good no problems

LLOYD A. 
Rating:
5.0

Very nice people.

LIN B. 
Rating:
5.0

Customer did not leave a comment.

marta M. 
Rating:
5.0

Customer did not leave a comment.

MARK ALAN W. 
Rating:
5.0

Awesome and easy

SEAN C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Larry is an excellent guy. He is very friendly and easy to work with to get a truck rented. I use Larry's U-Haul for all my rental needs. Thanks Larry for being a wonderful person.

MATTHEW S. 
Rating:
5.0

Nothing ! Your guy Larry was the nicest person we have ever dealt with he was so nice and caring he took care of everything so very pleased 😊👍

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

FLORIN G. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH B. 
Rating:
5.0

Customer did not leave a comment.

matthew S. 
Rating:
5.0

Larry was great!

DANIEL B. 
Rating:
5.0

Excellent service

JIVANBHAI C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA D. 
Rating:
5.0

Larry was a great help in processing what I needed.

RYAN R. 
Rating:
5.0

Everything was perfect 👌😊

STEVEN P. 
Rating:
5.0

Larry and crew were very nice and helpful.

Craig C. 
Rating:
5.0

Customer did not leave a comment.

Silvia A. 
Rating:
5.0

Great customer service helpful and efficient

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

JERMEACE R. 
Rating:
5.0

Customer did not leave a comment.

REBECCA B. 
Rating:
5.0

Great customer service. Larry is a great person and very helpful.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA M. 
Rating:
5.0

I highly recommend renting from this location, the trucks were amazing and the employees made the process so easy! I'll never go anywhere else!

JOY W. 
Rating:
5.0

Your staff was very polite and helpful not sure what they could have done better besides paying my bill. 😁

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

I love this U-Haul location. Larry is on top of everything and very professional. Great U-Haul location.

DAVID F. 
Rating:
4.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Take the truck to the shop the steering is unsafe to drive. Feels like the tires are un balanced. Or another major steering issue. Plus the tires are expired they are from 2013. DOT would not be happy if they heard about that. Plus the tires were under inflated they were at 35 psi and they needed to be at 90 psi. Another safety issue that could have resulted in a blow out or truck tipping over.

CRAIG F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER N. 
Rating:
5.0

The staff was courteous and was quick to solve any issues overall it was a wonderful experience

NICKOLAS C. 
Rating:
5.0

I am very pleased with the over all service received from this uhaul location ! Thank you

DAWN D. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
1.0

Customer did not leave a comment.

TERRENCE R. 
Rating:
5.0

What a refreshing surprise after recent experience w/ 29 uhaul! Thank you so much for making the beginning of my 2021 so much more enjoyable than many of past rentals all over these United States.

WILLIAM V. 
Rating:
5.0

Customer did not leave a comment.

SHAWN M. 
Rating:
5.0

I made a reservation a week prior for a cargo van from Hi Desert Rentals located at 56928 29 Palms Hwy Yucca Valley. Go my email confirmation for Saturday morning pickup at 10am. It would be contactless thru Truck Share 24/7. Just log in once you're on site and click the Pick up my Truck Button on the UHaul app and you're good to go. Got there at 9:45am and by 10:30am still sitting there because there isn't a Pick up my Truck button on the app. Hi Desert Rentals hasn't activated this on our reservation. And judging from the reviews for this location we should have expected the worst. After waiting on hold for 25 minutes for customer service I was informed by the first of 4 different agents, after being transferred multiple times with 5-10 minute waits between each one that you can't do a Truck Share for a cargo van. Even though it says it across the side of the cargo van we are parked next to but unable to access and was never informed of this when the reservation was made online. Finally we decide to try to rent from another Uhaul dealer. We called Computer Zone and he was very helpful and found us a 10' truck at the UHaul in Twenty Nine Palms on Adobe Road which is 25 minutes away. We drive to this store only to find that nobody inside is wearing masks or social distancing. Way to go UHaul! Decide not worth a case of Covid to move some furniture so leave immediately. Back on the road we call customer service for a fourth time to schedule a truck for the following morning. Transferred twice for a total wait time of another 20 minutes to a very nice woman in the Fresno area, why Fresno since we had been speaking with a woman from San Bernardino which is where we are ?!?!!?. She finds us a truck back at Computer Zone who just had a cancellation. Now it's after 12:00pm. Just getting truck and basically our day is shot. Horrendous customer service, multiple transfers between agents who can't or won't answer simple questions. Unacceptably long hold times while we sit in a parking lot. With the exception of Shelly in Fresno and Kevin at Computer Zone our whole experience with UHaul was an absolute Sh*t show. Ruined a day on vacation with what should have been a quick 3 hours to move a few pieces of furniture 25 miles. Can't say never again as much as we want to since Ryder doesn't serve this area.

ALEXANDER R. 
Rating:
5.0

Was great,they are team you can depend on.

CRAIG C. 
Rating:
5.0

Amazing service!! Couldn't ask for more. Thank you

WILSON Z. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE G. 
Rating:
5.0

Great service.

BENNETT P. 
Rating:
3.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Larry was super helpful and made the move easier. Thank you so much

CRAIG C. 
Rating:
2.0

Maybe make sure your welds are secure so people don't have the same problem we did.

JEREMY M. 
Rating:
5.0

Customer did not leave a comment.

Dawn F. 
Rating:
1.0

The trailer was rented to me with a “low” tire. I asked the man there about it and he said it's a bit low. You should probably put some air in it? Really don't you inspect the equipment before renting it? I said you should do that and was told he couldn't. Great ok I'll do your job. Couldn't figure out how to get the trailer on my hitch. Ok I'll do that too. I get home, the tire is literally flat. Like my pressure gauge is at zero. The nail in the sidewall might be at fault here. All four tires look like racing slicks. Glad I check equipment before using it, would have been pretty pissed if that tire blew with my $5000 worth of antique furniture in it. I'll be going to a different uhaul after this and be posting this review along with the photos and video I took.

Moses S. 
Rating:
5.0

Always easy and a pleasure at this location. Thank you!

LIN B. 
Rating:
5.0

Larry is doing a fantastic job! Customer service is wonderful! He made us feel welcome and conveyed that we were valued! Thank you for your support and professionalism!

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN V. 
Rating:
5.0

Associate was extremely professional and polite. He should be you spikes person.

JAIME O. 
Rating:
4.0

Customer did not leave a comment.

DONNIE T. 
Rating:
5.0

Great guys and best service

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

Stephen V. 
Rating:
1.0

They gave me a broken hand dolly since it was the only one they had, I had no choice but to take it. However, after cutting my self on it, I returned it because it wasn't safe to use! Now I'm being charged for $170 bucks!?! If this isn't correct I will get a lawyer! I don't know what hustle you guys are running but I am fed up and it better get fixed!

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Very nice drive with a uhaul truck 26 footer only 170 miles ..all the way to san francisco..👍

AURELIO J. 
Rating:
5.0

Customer did not leave a comment.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

JULIE R. 
Rating:
5.0

Customer did not leave a comment.

EILEEN L. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
3.0

I had to drive an hour away to pick the trailer up which wasn't explained to me. Customer service told my husband they tried to contact me but that was false. Bald front left tire. All but the left turn signal light was working after 5 hours of use. But they did fix the problem.

MICHELLE D. 
Rating:
5.0

Larry The owner of this location is aowYs outstanding and extremely accommodating

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

Ja'net L. 
Rating:
5.0

Customer did not leave a comment.

MELODY O. 
Rating:
5.0

Customer did not leave a comment.

DARREN G. 
Rating:
5.0

Larry and Morgan are amazing! Very helpful and kind. : )

SUSAN A. 
Rating:
5.0

I'll tell you what Larry was very professional and handle everything perfect. Thank you Larry for such a great experience with uhaul. Thank you

ORLANDO B. 
Rating:
5.0

Running light out and two tires with zero tread. Not legal to be on highway.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

ALAN K. 
Rating:
5.0

I have been to a lot of uhauls but none with better service than this. Thank you!

JOSHUA B. 
Rating:
5.0

The truck had no AC at all. Big negative when it's a 110 degrees in the desert, to have a truck with no AC. The truck was even rented out again right after I returned it. I did make a comment to Larry about the AC not working. He did check out it and he said; you are right the AC doesn't work at all. A positive note; the overall experience was excellent.

MATTHEW S. 
Rating:
3.0

Customer did not leave a comment.

Cheyenne C. 
Rating:
5.0

good job

RICHARD A. 
Rating:
3.0

You ask if the truck is ready to be rented by another family? I would hope that you sanitize all of your vehicles for Covid before they are re-rented.

Jeff T. 
Rating:
5.0

After being sent 50 miles out of my way to pick up the truck,and finding out the truck wasn't there. Then spending the next 30mins driving around looking at facilities finally spotting a truck. As soon as I entered the shop the owner was nothing but perfect customer service.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

KYLER T. 
Rating:
5.0

Awesomer !!!!

FRANCISCO C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Nothing... it went smoothly and as planned. Great!

KEVIN S. 
Rating:
2.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

BETTY E. 
Rating:
5.0

Stephen was extremely helpful and made the process go smoothly

JASON B. 
Rating:
3.0

Your drop off place is a liquor store. There was only one person tending the whole store, a female. She said she could not help me until there was no one in her store and that took a few minutes. She could not give me a receipt for turning in the U-Haul. Person receiving U-Haul was Yulissa Navarro. I am very unhappy with that situation.

IRENE G. 
Rating:
5.0

Customer did not leave a comment.

Robin K. 
Rating:
5.0

Customer did not leave a comment.

TAVIA R. 
Rating:
5.0

Customer did not leave a comment.

Karen P. 
Rating:
5.0

Everything was perfect

RICHARD P. 
Rating:
5.0

Things went great, nothing to add.

BENJAMIN B. 
Rating:
5.0

Same story , different place ... great experience ????????????????????

robert D. 
Rating:
5.0

no comment.

Alan W. 
Rating:
4.0

Customer did not leave a comment.

KENNETH G. 
Rating:
3.0

The truck was great, the app is terrible. Slow, glitchy, and ultimately futile, I had to get someone who worked there to complete my return.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE IRENE R. 
Rating:
4.0

I was helped to find the best price and could pick up my truck the night before so I could get an early start the next morning!

MARY M. 
Rating:
4.0

Great, helpful staff member.

MATTHEW E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top