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TERI H
Customer Reviews for Computor Zone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Larry and his team are the best 🤩🤩🤩
CRAIG CBe sure to check the tire condition. I didn’t and when I turned it in 700 miles later the attendant said “ you are sure lucky” ! The tires were totally bald and that is not a joke. I doubt I will go back to the Yucca Valley store again.
MARSHALL DLarry's the best!
Denny BVery personable young man got me set up and on the road quickly. No complaints at all
RALPH HThere is nothing to change. The gentleman was very pleasant and helpful. No complaints!
MIRIAM GEmployee was very nice and friendly
DUANE SExcellent customer service. I made several changes to the trip and uhaul made those changes possible and quickly.
Thomas SYou all are great! Thank you!
GAYLAND MGreat staff fast and efficient
JENNIE RNothing. To mention everything went very smooth !!!👍
JAMES HMaybe put some better lighting where we pick up and return the trucks. I dropped mine off after dark. Single and female. I was a little nervous in that area Thank you
Ambra POutstanding service!
DANIEL CLarry and the gang were GREAT 👍
CRAIG CN/A
JOSE AU Haul return office was not open- we had to call main office and ask for another return location. The return office was open and super helpful-,should have been directed to them initially!
ROBERT JAll good very satisfied with service and people that work there
RICHARD PVery friendly and professional, thank you!
KRISTI BGuys were great and took really good care of me
CRAIG CBe honest with people , don’t over charge people, give them their receipt and tell people what they are being charged and what was the total amount, have employees actually know how to do their job and not be accused of stealing the U-Haul , have open communication with other employees and customers.
JACKIE RWebsite and sign on door said they closed at 3. We rushed to make sure the truck was unloaded with enough time to get there. Showed up at about 2:30 and they were closed with no one around. I dropped the key in the lockbox but my preference is to talk to someone when turning in a truck like this.
CHRISTOPHER GI rent the truck for one day, I have to return yesterday at 2;47 but y return one hour late, he charges two days more finaly I paid 3 days, I dont understand why 3 days, this person is not a honest guy to work on this business, I don recomended this place
OSCAR MThey charged me to much and I paid for a dolly and didn’t get one
Denise BThe location I picked up from was wonderful The reason why I would not recommend U-Haul to a friend is the fact that the truck I was originally reserved for me and even confirmed was than canceled and when the lady called me and told me she said I’d have to go to hemet to pick my truck up instead of Palm Springs where I reserved it and when I told her I couldn’t do that she disappeared from the phone call When u reserve something and than get confirmation that it’s yours it should be This experience was stressful and messed up
Katherine PRepair the vehicles that have broken mirrors, body damage, that is dangerous for uhaul occupants and other motor vehicle drivers.
Emanuel CThe Uhal is very nice company. I any month use the Uhal and I very happy with. Very nice customer service, but This location is I don’t recommend. They charge me extra $30 for insurance. I tel them I have Comertial insurance and I have A class DL.
George KThey are the bomb! Shout out to David
Mckinley GExcellent service. Keep it up
Barti VQuick and efficient. Really pleased
juan gthis is my go-to stop for U-Haul in Yucca Valley. The customer service and attention to detail is excellent. And they work hard to work with you as your plans change (as mine did a couple of times). Really grateful to have them there. Five stars. No doubt.
Mark PBest place to drop or rent a UHAUL in the high desert.
TAMARA TNot much due to your excellent customer service.💯👍🏼
JIMMY CI recently had the pleasure of picking up a U-Haul from David, and I couldn't be more satisfied with the experience. From start to finish, David demonstrated exceptional professionalism and a commitment to customer service that truly stood out. First and foremost, the reservation process was seamless. David was incredibly responsive and made sure all the details were accurate, ensuring there would be no surprises on the day of pickup. When I arrived, he greeted me with a friendly smile and promptly assisted with the paperwork. David's thorough explanation of the rental agreement and the U-Haul's features was very helpful. He took the time to walk me through the vehicle, highlighting important safety features and operational tips. This attention to detail made me feel confident and well-prepared for my move. The trailer itself was in excellent condition—clean and well-maintained. It was clear that David takes pride in maintaining his fleet to the highest standards, which made my moving experience stress-free and efficient. Returning the U-Haul was just as smooth. David was there to quickly inspect the vehicle and finalize the paperwork, making the entire process quick and hassle-free. His friendly demeanor and willingness to go above and beyond left a lasting impression. Overall, my experience with David was outstanding. If you're in need of a U-Haul, I highly recommend reaching out to him. His dedication to excellent customer service and well-kept vehicles ensure you'll have a top-notch rental experience.
Nicholas HRental Agents did a great job at Pickup and Return.
stephen cAcquire a few open more trailers.
Leah PDavid was awesome! So understanding
Kristy EIn and out. David takes care of business and is a polite gentleman.
Jeff BThey were very friendly and wanted to make sure I had a great experience! they were even cleaning the windshield for me when I arrived! I hope to use them again.
Clarence AThe whole experience from pick up to drop off was friendly professional and easy.
Barbara WThe gentlemen who helped me pick up the trailer rental was very professional, friendly, and helpful. I was frustrated with a situation outside of his control and he was very patient and helpful.
James HI'm so upset they lied to me about the price. I went in Friday and he said it was only 92. I turn it back in Saturday and I got charged another 44! Terrible they mentioned nothing about any other charges
Fabio MN/A
susan pExcellent experience. The guy who works there, David, is super nice and very helpful.
Lynda FAfter hours drop off. First thing in the morning received the confirmation that the truck was accepted, all blankets folded and onboard and the fuel tank was full. Very good process.
Phillip WAwesome ! 🥰
anna mAlways nice and helpful
Daniel WVerify notes or communicate info to other individuals if an offer or option is provided to customer.
Scott BWas incredibly impersonal in person process. Will do mobile pick up going forward. Employee gave wrong information. Was overcharged on gas. Was told to bring back just over 1/2 tank. I did.
Ryan RThanks for the help
Pedro TDavid was super helpful, thanks again, I'll be beach.
SARA Tthey serve well
Daniel RSucks ass
mario bDavid was fantastic and super helpful I would definitely refer my friends
paul mThey close at 2pm on Sat. No one was there at drop off but I had to do their job and document but didn’t get paid.
Brent CNot going to comment because this area has its local people, and " we" are unique people to say the least, and things you see are just not supposed to make sense to other people, and you're not supposed to try and make sense of it either, things just are the way they are. Lol. Have a good day.
DeAllen S