Very friendly and helpful. Equipment ready on time.
CHRISTOPHER P.
Customer Reviews for Conway Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
Karl K.Clean windshield before handing vehicle over
THOMAS S.Thanks for your friendly professional service!
William M.Difficult to reach roadside assistance when truck didn't start. Finally reached them and was told to just put truck in neutral. That worked but maybe another sign in the truck telling people that info would be helpful and save someone else a lot of stress.
Barbara S.Good people very accommodating
Gregory P.None
Julie G.You always do a great job!
Marsha H.Very friendly willing to help in any way possible
Alfred W.I dropped the 15 foot vehicle off after hours. It appears that you have new drop off procedures since the last time I had rented a truck from you. I never had to do all those tasks as I left the truck in Conway in the past and, given that I do not and will never own a cell phone, I could not jump through all of the hoops that you expected of me. Did not care at all for this given that there are people without cell phones.
JOEL GERARD J.Make sure people realize there is no cruise control on the vehicle and no automatic windows.
Daniel D.it's great to have a van available for small projects, hope they always have a van here, thanks!
Richard T.They had the truck running and warmed up…Awesome!!!
Bruce S.This location wasn't open when we dropped the trailer off, but we have dropped off here before and the location is clean with very helpful staff.
JEFFREY B.Staff was very Helpful & Friendly
Ronald P.Excellent customer service at the Conway Storage location.
Jordan R.Great place!
Miranda M.Our dolly was not in the Uhaul nor were the blankets we requested. We are requesting refund of those items.
Leoben H.Our second time using and we'll use again if needed in the future. They offer affordable rates whether your moving or hauling large items. The bonus is that the staff are friendly and knowledgeable.
GEORGESTEPHEN T.I received very friendly and professional help.
William T.Correct my invoice for the items I did not receive and the mileage added cost.
Steve W.The counter people were the best! I will be a return customer and refer to others.
Jerome W.During my contacts with u-haul I received around 22 emails and lots of texting. I was well informed which I like. However, after a while the information came so often I got annoyed.
James F.Everything was great. Easy. Clean.
Margaret V.I highly recommend this location and I will use them again
CHERYL Z.The air conditioning did not work in the van that I rented. Other than that, I had a great experience.
Joseph S.Rent from them routinely, great people.
Michael L.Customer service was wonderful. Truck was clean and ready to go. Check in was a breeze.
Joseph T.Friendly and helpful.
Michael W.Did a great job. Have a local number that Doesn't connect you to a call center.
William B.Terrific owners. Couldnt be more helpful!
SHERRY V. | Overall ExperienceClean the trailer before rental
STEVEN ALAN G.This location and service is topnotch!
Gary G.Great!
Carol D.cant get any better than this
David B.very friendly and helpful
Barbara B.Great customer service! Great products!
Michael M.These people were exceptional and friendly. And I've relied upon UHAUL all my life for service and storage needs; from California, Alaska, Michigan, and now Texas. Thank you for YOUR continual commitment to customers nation-wide!
Stenna H.The staff there is the best, very helpful and kind.
Jeffrey O. | Overall ExperienceDriveway was too narrow, there was a line of cars that morning.
Elizabeth M.We are very impressed with the level of excellence Conway Storage Inc. provided. The entire experience was easy, from picking up the UHAUL truck, to extending the rental, to returning. The owners went beyond, and even helped change the flat tire on our new car, from a mail when going to the city dump! All of their moving trucks were clean, newer, and well-maintained. 5 STARS, for sure!
Bryan H.Nice people.
Kevin F.I had a problem with the brakes and they quickly switch trucks so I had no delays whatsoever, no question no debate they just took care of it and I was back on the road quickly.
Gary G.Improvement is not possible at this location. Nate and Jackie Hall are so friendly and professional and the van I rented was clean and ran very, very well. I was so impressed. I love this place!
Derek M.Thank You Conway Storage for an entirely effortless and perfect rental of a Panel Van. Reservations, pickup and return after hours was wonderful and easy. The staff at Conway Storage are professional, polite and so accommodating. Truck clean, easy to drive...great rental all the way around!
Gretchen D.No one to assist me made my experience horrible and frustrating.
Michll E.My online booking didn't update inline with the systems at the locations, but the manager sorted it out for me.
Stewart C.Pleasant service.
Roberta N.I was able to drop after hours. Lot was easy to access and park at. Phone App was very easy to use.
David B.Excellent staff that went up and beyond to help me with my storage unit!
KYLE W. | Overall ExperienceService was excellent and unit was clean, dry and easy to access.
Patrick M. | ReservationThe owners are very nice and great to work with.
charlie s. | ReservationThank you for the great service!
Ryan B. | ReservationNicest and best managed storage facility I have ever used. 5 stars.
MICHAEL S. | Overall ExperienceNone
edward c. | Overall ExperienceI cannot say enough good things about this facility. They are most helpful and best of all great customer service. No matter how busy I was treated with respect and a smile. I would highly recommend.
KAREN G. | Overall ExperienceI have rented uhaul trucks and a unit from this location. It is simple, easy to find and the woman that works there is very kind (:
MELISSA K. | Overall ExperienceConvenient
DEB B. | Overall ExperienceWilling to go the extra mile to accommodate. Extremely friendly and would recommend.
Privacy R. | First ImpressionsFast courteous service! Convenient and clean new storage building!
Privacy R. | First ImpressionsDidn`t need it. They were prompt and excellent to speak with prior to that decision. Will use it if needed in the future.
Privacy R. | First ImpressionsService was excellent. Space was clean.
Privacy R. | First ImpressionsThe management was very accommodating to my move-in schedule. The facility was well maintained and my unit was clean and ready for me to move my storage items into it.
Privacy R. | First Impressions