Customer Reviews for Conway Storage Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Conway Storage Inc
GARY W. on
Convenient location with a great deal of space for parking a drop off truck
Betsy M. on
The cab of the truck smelled like cigarette smoke. The floors of the cab were dirty. I just hope the drop off location didn’t think I did it. The UHaul place I picked it up at in Petoskey was excellent.
Patrick V. on
They are good
Jay V. on
Stop charging a flat rate. Ripping people off with no reimbursement for early returns..
Merri H. on
THIS DROP OFF LOCATION IS IN A VILLAGE CALLED CINVAY!!!!! IT IS NOT EVEN IN PETOSKEY... HAD TO GET TAXI TO GET TO PETOSKEY!!!!!!! NEVER ER AGAIN!!! THEN CHARGE ME FOR THE MILES BECAUSE OF YOU CHANGING DROP OFF LOCATION. ROTTEN ROTTEN OF YOU!!!!
Dave B. on
Make it easier to find
James R. on
Always very friendly and helpful
Edward W. on
Wonderful service, Nate was very helpful and a perfect gentleman!!
Scott P. on
Very easy to pickup and return. Will use this location in the future if needed.
mike g. on
they were amazing and accommodating
DAVID D. on
Would have been nice to have appliance dolly and moving pads/blankets, but I understand it is a very busy time.
Larry J. on
Excellent service. Good people.
Jeff D. on
I dropped my trailer off after business hours.
david h. on
All was good, thank you
tony r. on
Lot was muddy
H. A. W. on
Close and convenient and a pleasure to do business with.
charlie s. on
The owners are very nice and great to work with.
charles s. on
This place is great. They are very friendly and very helpful.
Constance B. on
Find a way to make filling of the gas to the required level plainer. But overall a very good experience. The manager at Conway U-Haul was very gracious and accommodating. Thank you.
Marc M. on
Dropped after hours.
Linda J. on
They were excellent
anthony p. on
Excellent reliable service from this provider as usual.
Ryan B. on
Thank you for the great service!
Sarah D. on
Nothing. Jackie was great!
Jacob C. on
Wonderful staff, amazingly helpful!
Jessica B. on
Great customer service
Wiilliam P. on
Not a thing!
Michael B. on
Great people at location, all smiles.... Top notch and clean equipment
NANCY L. on
You've got it all! Thank you!
Chris G. on
Helpfulness, service and friendliness were outstanding. Very good experience. Thank you.
scott w. on
Super service. The staff are friendly and did a great job.
christian s. on
The Gentleman at the counter was very kind and courteous. I really appreciated his efforts. I will come back for sure!
Paul J. on
Had a great experience with this location! Very helpful and courteous employees! Would definitely use them again!
MICHAEL S. on
Nicest and best managed storage facility I have ever used. 5 stars.
Stephen S. on
I could not believe the increase price of this rental as opposed to prior rentals of similar trailers. this rental charge was at least 3 times the cost of last rental this year.
edward c. on
None
Elizabeth F. on
U Haul was great however it did smell like cigarette smoke.
Kurt H. on
All good and clean!
KAREN G. on
I cannot say enough good things about this facility. They are most helpful and best of all great customer service. No matter how busy I was treated with respect and a smile. I would highly recommend.
john d. on
Not a thing, how do you improve on perfection Nate and Jackie are warm, friendly, caring and very professional. My experience dealing with them was a pleasure and I would highly recommend them to anyone needing to rent from U-Haul.
Brooke K. on
Great service and great price!
Joann B. on
The best!
Sara C. on
Super easy check in and out. Drop off location was easy and owners were super friendly
ROBERT W. on
I dropped the trailer off after hours and was acknowledged when business resumed.
JOHN N. on
I AM A MILITARY VET WITH A DISABILITY..A.D.D .AND SEVERAL OTHER MEDICAL ISSUES...I THINK THEY SHOULD EXPLAIN THE FULL AMOUNT OF THE COST...I was BLESSED BY ST FRANCIS XAVIER PARISH COVERING RENTAL COST BUT DIDNT KNOW ABOUT $4.50 PG for FUEL-UNTIL AFTER DR HOWARD BECK LEFT THE PREMISES!!!
MELISSA K. on
I have rented uhaul trucks and a unit from this location. It is simple, easy to find and the woman that works there is very kind (:
Robert M. on
Very disappointed in the service we received when renting the trailer. No bad reflection on the locations where trailer was picked up or dropped off. They were typical of the service we received during our previous rentals. Our problems arose from U-Haul management and the handling of our initial reservation and confirmation. This change by mgmt cost us extra money and time.
Janet B. on
Nate at Conway Storage was very helpful and friendly. We were extremely impressed with his customer service and would highly recommend them to anyone.
DEB B. on
Convenient