Customer Reviews for Conway Storage Inc
(U-Haul Neighborhood Dealer)

1,569 reviews

5040 Rosada St   Petoskey, MI 49770
(Off 31 N across from Crooked Lake)

(231) 348-5827

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(231) 348-5827

5040 Rosada St
Petoskey, MI 49770
(Off 31 N across from Crooked Lake)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great. Easy. Clean.

Margaret V. 
Rating:
5.0

Customer did not leave a comment.

PRICE D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elbert T. 
Rating:
5.0

I highly recommend this location and I will use them again

CHERYL Z. 
Rating:
5.0

The air conditioning did not work in the van that I rented. Other than that, I had a great experience.

Joseph S. 
Rating:
5.0

Rent from them routinely, great people.

Michael L. 
Rating:
5.0

Customer service was wonderful. Truck was clean and ready to go. Check in was a breeze.

Joseph T. 
Rating:
5.0

Friendly and helpful.

Michael W. 
Rating:
5.0

Did a great job. Have a local number that Doesn't connect you to a call center.

William B. 
Rating:
5.0

Terrific owners. Couldnt be more helpful!

SHERRY V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANE MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

MORGAN B. 
Rating:
4.0

Clean the trailer before rental

STEVEN ALAN G. 
Rating:
5.0

This location and service is topnotch!

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Anita Q. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Virginia M. 
Rating:
5.0

Customer did not leave a comment.

DOREL MIRCEA T. 
Rating:
5.0

Great!

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

cant get any better than this

David B. 
Rating:
5.0

Customer did not leave a comment.

Clarence S. 
Rating:
5.0

Customer did not leave a comment.

Nizda P. 
Rating:
5.0

very friendly and helpful

Barbara B. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
4.0

Great customer service! Great products!

Michael M. 
Rating:
5.0

These people were exceptional and friendly. And I've relied upon UHAUL all my life for service and storage needs; from California, Alaska, Michigan, and now Texas. Thank you for YOUR continual commitment to customers nation-wide!

Stenna H. 
Rating:
5.0

The staff there is the best, very helpful and kind.

Jeffrey O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy M. 
Rating:
4.0

Driveway was too narrow, there was a line of cars that morning.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

Fredrick R. 
Rating:
5.0

We are very impressed with the level of excellence Conway Storage Inc. provided. The entire experience was easy, from picking up the UHAUL truck, to extending the rental, to returning. The owners went beyond, and even helped change the flat tire on our new car, from a mail when going to the city dump! All of their moving trucks were clean, newer, and well-maintained. 5 STARS, for sure!

Bryan H. 
Rating:
5.0

Nice people.

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

DEREN P. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

I had a problem with the brakes and they quickly switch trucks so I had no delays whatsoever, no question no debate they just took care of it and I was back on the road quickly.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Improvement is not possible at this location. Nate and Jackie Hall are so friendly and professional and the van I rented was clean and ran very, very well. I was so impressed. I love this place!

Derek M. 
Rating:
5.0

Customer did not leave a comment.

RONALD THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

JORDAN THOMAS F. 
Rating:
5.0

Thank You Conway Storage for an entirely effortless and perfect rental of a Panel Van. Reservations, pickup and return after hours was wonderful and easy. The staff at Conway Storage are professional, polite and so accommodating. Truck clean, easy to drive...great rental all the way around!

Gretchen D. 
Rating:
5.0

No one to assist me made my experience horrible and frustrating.

Michll E. 
Rating:
4.0

My online booking didn't update inline with the systems at the locations, but the manager sorted it out for me.

Stewart C. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

SANDRA JEAN C. 
Rating:
5.0

Pleasant service.

Roberta N. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY JOSEPH F. 
Rating:
5.0

I was able to drop after hours. Lot was easy to access and park at. Phone App was very easy to use.

David B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS OLIVER D. 
Rating:
5.0

Very friendly and helpful

Eliot H. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Best U haul service I have had to date

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Everett D. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Love Conway storage!! Great friendly staff, always a great experience and would highly recommend!!

Michael D. 
Rating:
4.0

I was looking to have a more up to date Cargo Van like being shown online. The U-Haul on Kauai, Hi. location does have. Why did not the have one at Conway Storage Inc ?

Albert K. 
Rating:
5.0

Customer did not leave a comment.

Deborah D. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Good experience and friendly people.

Paul D. 
Rating:
5.0

Outstanding service

Michael K. 
Rating:
5.0

Outstanding service!

Michael K. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

Lorne R. 
Rating:
5.0

Conway Storage and Uhaul are awesome. Friendly customer service with helpful attitudes!

Kyle K. 
Rating:
5.0

Extremely friendly staff. So smooth. Very pleased.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
1.0

I scheduled a van, got confirmation of getting the van. When I showed up, I was then told I could not take the van, but had to pay extra for a bigger moving truck. They then couldn't figure out which truck I could take, took them 4 tries to locate a truck that would work. Unprofessional with greeting, scheduling and follow through. The lady there was unprofessional yelling acrossed the office mid way through me talking. 0/10

Dalton L. 
Rating:
5.0

Friendly service kind gentleman

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Easy pickup, easy return, vehicle clean & in very good condition. Staff friendly & helpful, will definitely use this U-Haul location!

William K. 
Rating:
5.0

Customer did not leave a comment.

dylan o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
4.0

Returned trailer when the business was closed. (Very convenient drop off process)! Stock of rentals were well organized.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
5.0

Great people to work with! Wish all u haul locations for were run as well!

MARTHA T. 
Rating:
5.0

Staff was so friendly and helpful!

Thomas S. 
Rating:
5.0

Very pleasant experience. Got me in and out quickly. Excellent crew.

Jonah P. 
Rating:
5.0

Very accommodating, friendly, and helpful!

Stefan O. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE B. 
Rating:
5.0

I have no complaints. Staff at this site have always been courteous and thorough with the rental process. Always feels like family when we are interacting for the equipment rental.

Anthony D. 
Rating:
4.0

Customer did not leave a comment.

Martina D. 
Rating:
5.0

Nothing

Roger S. 
Rating:
5.0

Would appreciate the ability to have cruise control for interstate long distance moves. Cab box is very noisy, any additional sound damping would be a plus. Site reps were courteous, friendly and knowledgeable. National call center support was difficult to contact, having to wait over 45 minutes or longer to reach a representative.

Randy W. 
Rating:
5.0

Best run I-haul location in michigan. Owners are super helpful.

Warner B. 
Rating:
4.0

Have the truck you promised instead of backing the customer on a corner 2 days before pick up stating the closest truck available is 45 minutes away and I still have to come back to their location if I want the car hauler because the other location doesn't have one.

tamara M. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

This is the cleanest and most efficient Uhaul location I have used. The owners are exceptional and helpful.

Warner B. 
Rating:
5.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

MARTHA T. 
Rating:
5.0

These folks very nice and knowledgeable

Sherrie H. 
Rating:
4.0

Courteous, knowledgeable and super efficient!

Duane S. 
Rating:
5.0

Customer did not leave a comment.

Larry K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN LESLIE W. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

I Get stuff occasionally from there and it's kind a like we're family they treat me very well I really appreciate them

Robert G. 
Rating:
5.0

Customer did not leave a comment.

KENNETH DESHA V. 
Rating:
3.0

Customer did not leave a comment.

Ken W. 
Rating:
5.0

Nothing at all..... No problems or issues. Ty

Guadalupemarie G. 
Rating:
5.0

Great uhaul business

FRANK C. 
Rating:
5.0

Nice and courteous staff renting the trailer unit. Overall great experience.

Jonathon H. 
Rating:
5.0

Excellent staff that went up and beyond to help me with my storage unit!

KYLE W.  |  Overall Experience 
No reviews have been submitted for this location.

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