Customer Reviews for Cooper Deli & Groceries

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cooper Deli & Groceries

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ROBERT B.
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Customer did not leave a comment.

Kimberly K.
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Ramsey went out of his way to help me with a glitch in renting the truck with my phone. He was very patient and always pleasant.

MAURICE Y.
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No one in the place was wearing a masks..... one of the employees or customers besides myself and and son and I entered the locations several times to find this going on and no one enforcing it either.

BELINDA S.
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Customer did not leave a comment.

BRANDEE D.
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LESLIE H.
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Michael E.
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Staff was very helpful and courteous. Complete the reservation online and the process at the location was very fast. I would recommend this location for anyone who needs to rent a truck to move items.

TERRENCE S.
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AMANDA J.
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ANGEL A.
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Felicia E.
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Don D.
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csongor H.
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In and out and about 5 minutes is a really good experience

lyubomyr V.
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Thanks

Mitch L.
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Luis B.
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Teroy W.
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patrick V.
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SCOTT T.
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Will never use the self pick up again took over 20 minutes. 15 minutes stand in the parking lot wait for the "approval".

Maureen L.
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Customer did not leave a comment.

OZRO W.
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This is a popular local spot thats really convenient for people moving in and out of the community. Honest, hard working people serving good food and laughs.

Thomas M.
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the truck was not cleaned out and dirty, cigarette package in truck, sun glasses, cab had mud on floor and back was not sweeped or cleaned.

Loren B.
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This place at first glance looked abandoned. The parking lot was full of potholes and the property was not maintained. I was very unhappy that this is where I had to return the rental.

Sarirose H.
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The address for this location when entered into a GPS system is incorrect so finding the location was difficult

kevin G.
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THOMAS M.
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Dennis T.
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DONALD D.
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ROBERT E.
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The lady who helped us fulfill our rental was amazing. She answered all the questions and was very professional. Definitely will rent here again.

Timothy A.
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Melissa L.
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This location was fine, but from what I heard uhaul central was having problems with payment processing. I heard several uhaul locations in the area were down. UHAUL central needs to improve their payment processing systems. Peak demand should not shut down all payment processing. Get your stuff together UHAUL central.

chris R.
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The gentleman that worked or owned the place was very nice. Took care of us.

Nathan V.
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Rollin Y.
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The driveway and parking lot was pot-holed and a little tight parking.

Donna H.
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It is really unfortunate that u-Haul does not offer any senior discount or AAA, during this time it sure would have been nice, Penske really helped us with half the price, and for that reason we will be going to Penske from now on.

marisol D.
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They worked rapidly . . . this location is excellent!!! I loved my experience with U-haul at this location. 5 stars.

Michelle B.
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jessie D.
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Mark B.
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It all went very smoothly and everyone was very nice.

Keith S.
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YVONNE J.
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adrian W.
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Heather J.
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Jeffrey B.
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Denis W.
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No cart available

Paulette S.
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Bradley L.
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Chuck H.
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Faith R.
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Very nice

Holly W.
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I reserved and was checked out for a 20' truck which would have costs 88$. As we were getting ready to leave the owner came out to say that was the wrong truck and ours had not arrived yet but to come inside and he'd "take care of us". It did not seem as if another truck would be available. One person wasn't bringing it back until 530pm. We got there at 11:15 and at noon I suggested that we instead just take the smaller truck and if a second trip was required that we just wouldn't pay the mileage. He said that would be fine. When I called at 7pm to say that because of the mix up we got stuck in the rain and did have to make a second trip so would be late he said again that this was no problem. I returned the truck at 11am the next day, and ended up getting stuck paying for the mileage, but was told I got a deal because I wasn't charged for a second day. There was another same size truck out front so my returning it less than 24 hours later didn't screw anyone else up so not paying for a second day was no favor. Long story short, i ended up paying 10$ more plus the extra gas than I would have for the larger truck. Not to mention the inconvenience of making 2 trips, and getting stuck in bad weather because of the 45 mins that was spent in the store.

Clayton F.
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Unfortunately the location where I chose to pick up the uhaul did not have the truck size I requested. I had to drive an extra 10 miles to pick up a truck. The store processor who handled the transaction was courteous and nice,

Tammy W.
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Nothing, this location and staff were amazing! Very fast, professional, prepared and helpful. Literally only took 15 minutes and I was off in the rental truck, wasted no time waiting on paperwork, mileage or anything. Highly recommend this place to anyone looking for uhaul equipment!

Gabriel P.
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Best customer service and great rental place

Melissa D.
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Awesome staff..very helpful and courteous!! Trucks extremely clean and well maintained. Will definitely recommend to friends and family!

DEAN B.
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Equipment reserved was not available. Make sure you can deliver on promises made.

Brigitte H.
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I put gas in and it was where it was supposed to be and I was charged for 2 gallons of gas at $4.00 a gallon and that was horrible! Gas price is 2.77 a gal. and when I told the man at the location that I will take the truck and put 2 more gallons in, he said he already put it through to uhaul, that was wrong!!!!!I should be refunded $8.00 as far as im concerned.

Julisa P.
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Nothing everything was good especially the customer service I received from Cooper Deli thank you so much!!

Rob H.
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When I made my reservation it was made and confirmed for a location closer to my overall moving destinations. However a short time after initial confirmation the pickup and drop off location was change by uhaul which increase the milage for me. This is upsetting considering I had to pay .99$ a mile and no mileage included in rental agreement!! This may change who I choose to rent a truck from for my upcoming needs

Richard M.
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Store posted open at 9am. Was still closed when I arrived at 9:40. Phone was not answered but clerk did show up about 10 minutes later

Vannie D.
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The whole experience was not good. The guy was really nice but i didn't get the ttuck i wanted and ended paying more and on top of that the customer service person i spoke to was very RUDE.

DAVID M.
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Great service, happy employee's, very helpful and already recommending to friends.

Gail B.
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Customer did not leave a comment.

CRAIG F.
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Nothing- They were great.

Sara Y.
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Terrible charged more then I was suppose to be given a smaller truck very disappointed

Rhonda N.
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Customer did not leave a comment.

Marc M.
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Nothing. It was perfect. The people were friendly and the location was well staffed. Sometimes these gas station/convenience store UHaul locations only have one person working and they have to stop checking you in or out to go sell cigarettes or lottery tickets. They should always have at least two people on staff, which this location did.

Marc J.
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Steven E.
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Ty C.
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The wiper blade came off during a rain storm and almost created an accident... Very unhappy with that!!!!

Timothy W.
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Angela G.
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James S.
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Patricia B.
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Jon R.
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Check engine light was on. Windshield wipers malfunctioned. Visor was broken. Pick-up location parking lot had SO many HUGE pot holes.

Evelyn G.
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Customer did not leave a comment.

Jeremy T.
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I think everything went smoothly. I was promptly taken care of, the entire procedure was easily explained to me. All questions were answered, and more importantly, I was charged what I was quoted, which I was nervous about. I will recommend this location to family and friends, and I will surely return should a need for a truck arise in the future. Thank You

jim K.
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Couldn't have gone better.

Christopher M.
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When I opened the back of the truck the appliance dolly was loose and the pads/blankets were on the floor. Other then that it was ok. I was charged for the pass I didn't use.

Paul P.
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Customer did not leave a comment.

william F.
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Very helpful ,smooth process will go again.

melissa K.
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Milan W.
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Nicholas B.
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This place was amazing and friendly. Best customer service I have had in years!!!

carl S.
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Owner of Deli very helpful.

wayne W.
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My only complaint was that the U-haul website said that the facility opened at 9:30 am but they did not actually open until 10:00. While my scheduled pick up time was 10:00, I had hoped to arrive early to get the paperwork completed and be on the road by 10:00.

Kevin F.
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Absolutely the best customer service I've ever had renting a vehicle!! I will be back a bunch and passing on the good word to all my friends!

mark S.
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I liked the Deli experience. Lunch and a truck. Very friendly customers and workers.

Norma K.
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Nothing!

REBECCA D.
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Great service.. friendly people

darlene W.
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Customer did not leave a comment.

Alan H.
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The location was not professional looking.

Lisa A.
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Have more trucks. I had to get a truck, that was bigger and more expensive, because the on I wanted wasn't available, don't know why other location can't being the right size to you. The people, at Cooper Deli were great.

Anna W.
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FRANCIS C.
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Douglas H.
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Clean up the place. A deli & U-haul does not go together.

Stephanie G.
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The people here are friendly and welcoming.

Greg P.
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Customer did not leave a comment.

Michael G.
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Richard M.
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frank M.
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No reviews have been submitted for this location.

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