Customer Reviews for Corbin Storage
(U-Haul Neighborhood Dealer)

256 reviews

14402 N Hwy 25 E   Corbin, KY 40701
(Behind Shoe INN on 25E)

(606) 526-1892

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(606) 526-1892

14402 N Hwy 25 E
Corbin, KY 40701
(Behind Shoe INN on 25E)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
1.0

Customer did not leave a comment.

Laurie C. 
Rating:
3.0

The truck was clean however the truck had a leak in the front of the box and our cabinets inside there got wet from the rain leaking inside of it.

HARVEY H. 
Rating:
5.0

Customer did not leave a comment.

denna C. 
Rating:
4.0

Customer did not leave a comment.

Monty B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
5.0

Very good pickup, clerk was very helpful and nice.

DARRELL M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
5.0

Could not ask for a better representative jeff is the greatest. He defenatley needs a huge raise

TIMOTHY M. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

LORA B. 
Rating:
5.0

Great customer service in Corbin! Quick in and out with my 4 U-boxes. My only complaint is that at the drop off place, they said my boxes were overweight, and the place in Corbin said they were not. My U-boxes were half full, and the stuff in there was mostly clothes and kitchen items, no furniture or mattresses or anything I couldn't lift by myself. Also, you HAVE to take the furniture pads, even though I didn't need them, and those things are heavy. So be aware of how much you think your items weigh, I wish now I would have questioned it because I probably could have gotten away with the original 3 boxes instead of paying for the 4th one.

BARBARA B. 
Rating:
5.0

Customer did not leave a comment.

Tiffany S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Service was excellent, originally didn't have the size trailer we needed. The day we went to pick it up, he had searched for one in the area, and had it there waiting for us when we arrived.

Gearlene E. 
Rating:
5.0

very helpful and courteous.....

REESE H. 
Rating:
5.0

Everything went very smooth and the pickup was painless

CLIFFORD O. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

Amazing customer service will definitely be back

BRIANNA D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

N/A

Tammie H. 
Rating:
5.0

Very friendly and helpful. Will definitely be back

BRIANNA D. 
Rating:
3.0

Trailer leaked water inside. I expected a dry trailer.

BRYAN KRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

JOE L. 
Rating:
4.0

Customer did not leave a comment.

chris S. 
Rating:
5.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

Customer did not leave a comment.

RONALD M. 
Rating:
5.0

I wouldn't change anything. Wonderful service. Very helpful U-haul representative.

JOHN A. 
Rating:
5.0

Corbin Storage helped my family through the last three years. Our parents had medical issues and we kids had to take care of the house -- daunting task!. They were amazing -- always answered the phone, always answered our questions, always helpful. We could not be more pleased with the service they provided and the care they took with our belongings. We recommend Corbin Storage highly and thank them deeply for all their support.

MEGAN C. 
Rating:
3.0

A little hard to find behind other businesses up a gravel drive. The sign for drop off was small.

Brad P. 
Rating:
5.0

I was accommodated in a dire situation with great help from office personnel.

ONA M. 
Rating:
5.0

Nothing, it was an excellent experience

DOUGLAS R. 
Rating:
5.0

Find out who told me on the Lexington uhaul that Corbin ky. Had no trailer rentals available when I drove to check myself stopped an spoke to a very nice gentleman that said he didn't understand why she told me no an she also told me the nearest trailer would be in Versailles , ky. North of Lexington pretty upset with the whole deal till we stopped in corbib an the gentleman totally gave me what I wanted !

DEWEY M. 
Rating:
5.0

Customer did not leave a comment.

RHETT S. 
Rating:
5.0

Customer did not leave a comment.

SHYLIER R. 
Rating:
3.0

I was told to bring the truck back with the same amount of gas, quarter of a take, which it has in it. I was charged $16.50 for 4.40 gallon of gas. That's $4.125 a gallon and gas here is $2.20 a gallon. It was setting on 1/4 of a take at pickup and also at drop off. I don't appreciate it and next time I will find someplace else to rent from.

DENNIS M. 
Rating:
5.0

Very friendly staff delivered a quick pick up

JAMES M. 
Rating:
2.0

My experience Friday was good, but it ended up costing me a lot of money. I originally planned on renting my truck on Monday after work. I used vacation time and left work early. The owner/franchisee said there “system” was down and he was unable to give me a truck without a contract. Had to call in sick to work Friday to pick up truck. This ended up costing me 250 dollars to take off work to do the moving I planned to do Monday evening. Owner gave me discount on bill, but it didn't even come close to how much I lost having to call into work.

Donnie A. 
Rating:
5.0

Customer did not leave a comment.

Roy P. 
Rating:
5.0

Customer did not leave a comment.

Alan O. 
Rating:
3.0

Jeff was very helpful, I would rent from him again

Rodney P. 
Rating:
5.0

Bought a utv in Richmond was considering hiring a rollback to pick it up .my wife suggested we rent a trailor, I'm so glad we did $55.00 and some change. Probably saved $100.00 thanks uhaul behind Tim short in corbin ky.

RANDALL B. 
Rating:
5.0

The gas was marked full when I got the truck.i only drove 22 miles. Had to put seven gallons of gas in to get it back to full. No way that truck gets three miles per gallon with hardy anything in it. I kept the gas station receipt to prove it. Oh well I just had just eat it.

Jeffrey K. 
Rating:
1.0

The very worst experience I have ever had as a moving help vendor and uhaul customer. I was 3 hours late to bring the Ubox to the customer all because this location was incompetent on how to do a reversal which he should have never done due to his trucks not being in safe driving conditions

VONTRAIL R. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Wonderful people to rent from! They are very friendly and professional. I will always recommend them.

DEBORAH M. 
Rating:
5.0

Excellent customer service! Good value.

Jimmy P. 
Rating:
5.0

Customer did not leave a comment.

CHESTER M. 
Rating:
4.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Excellent Service. Jeff is a True Professional.

MARK G. 
Rating:
5.0

Great service. He even stayed after to make sure we got everything we need. Exceptional service

LANCE T. 
Rating:
5.0

Customer did not leave a comment.

Tiffany P. 
Rating:
5.0

Customer did not leave a comment.

sharon P. 
Rating:
4.0

well done

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

MADISON L. 
Rating:
4.0

Customer did not leave a comment.

Andy D. 
Rating:
5.0

Very good service, friendly, would definitely recommend

Pauline P. 
Rating:
5.0

Customer did not leave a comment.

Cecil G. 
Rating:
5.0

Customer did not leave a comment.

Chance L. 
Rating:
3.0

No one came to see me. I dropped the dolly off and left, feeling uneasy about leaving the trailer where anyone could get it.

James G. 
Rating:
5.0

Customer did not leave a comment.

elmer M. 
Rating:
5.0

Customer did not leave a comment.

Zachary B. 
Rating:
4.0

Customer did not leave a comment.

Randall B. 
Rating:
4.0

Customer did not leave a comment.

Lawrence F. 
Rating:
5.0

N/A

robin L. 
Rating:
5.0

Nothing, was excellent

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

Shirley M. 
Rating:
5.0

Only negative is the roadway into the facility. It is currently gravel with several rough patches, but everything else was a great experience!

Peggy R. 
Rating:
5.0

Great customer service, friendly

Brittany P. 
Rating:
5.0

Customer did not leave a comment.

Christina P. 
Rating:
5.0

Customer did not leave a comment.

Lawrence F. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

No improvements needed.

Allen Bruce C. 
Rating:
3.0

Insurance rip-off!

Jim T. 
Rating:
5.0

Although the pickup was a very pleasant and speedy process, the truck had broken pieces of shattered glass in it. Otherwise I was very pleased and would highly recommend this location for U-haul service.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Kristie S. 
Rating:
5.0

Customer did not leave a comment.

bobby E. 
Rating:
3.0

Truck had some real vibration

Jimmy W. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

trouble with break lights, Corbin storage employees were awesome

BEVERLY E. 
Rating:
4.0

Repair the truck..

oscar W. 
Rating:
4.0

Customer did not leave a comment.

Gary J. 
Rating:
5.0

Customer did not leave a comment.

Rameshkumar M. 
Rating:
5.0

Yes,I've been at all the U haul dealers from Jellico,Tn,Williamsburg,Corbin and London ,Kentucky.This dealer has got a perfect fenced in lot with a family person attitude.This was a great rental experience.keep up the good work.

Floyd J. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Customer did not leave a comment.

Shawna H. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Amberley H. 
Rating:
5.0

Customer did not leave a comment.

kelly W. 
Rating:
5.0

Customer did not leave a comment.

patsy W. 
Rating:
5.0

Nothing the guy was fantastic at his job. He is a credit to your organization.

jeffrey C. 
Rating:
5.0

Travis has been a God send to my family and me. He has helped us through a tough time of getting our parents' home boxed up and stored. He had everything we needed or knew where we could get it. This past year went far smoother because of him and his staff. We never had to worry that our things were not safe and secure, which takes one big thing off our minds. I recommend him highly.

MEGAN C. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

JAMIE H. 
Rating:
3.0

Accept cash without a deposit! You force people to use a credit card and that's bull crap also.

Scottie S. 
Rating:
5.0

Cab was dirty.

Jeremiah J. 
No reviews have been submitted for this location.

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