Rep was rude with no patients for equipment hookup. From other reviews I've seen, this seems to be the norm.Sharae I.
Customer Reviews for Corinth Mini Storage
(U-Haul Neighborhood Dealer)
Corinth, TX 76210
(I-35E @ Corinth Pkwy Southeast corner)
Services at this Location:
- Mon-Fri: 8:30 am - 4:30 pm
- Sat: 8:30 am - 1 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was very helpful. Sad my experience started at a different location and with a diff agent that were very poor. Our entire weekend was nearly a total mess because suddenly the trailer I wanted was not available in my area (which was more frustrating because a single call to this location found 3 trailers matching my criteria).Scott H.
Customer did not leave a comment.Kenn J.
Customer did not leave a comment.Michelle N.
Unfortunately u-Haul moved my pick up location and sent me the wrong address. I called the number provided and was able to fix it however, I ended up going about 20 miles round trip out of my way. I addressed this with the lady at the U-Haul center and she said it has happened before. I hope Someone actually reads this and U-Haul can somehow make this right..George M.
Open earlier on Saturday. Thanks!Angie O.
Customer did not leave a comment.Jimmy L.
Customer did not leave a comment.Anthony M.
Customer did not leave a comment.Gordon B.
Customer did not leave a comment.Orlando G.
The staff was not friendly, and did not check damaged point and gas gage at the truck. I used 40 miles and fill the gas around 10 dollars, but she charged additional gas fee , 16 dollars more. I used to use u haul service, and also I have a plan to use this service. But it was terrible experience.In suk H.
Have people on site during business hours.Milan R.
Customer did not leave a comment.Caroline M.
Customer did not leave a comment.Kenny H.
It was one way. Trailer worked out great! Price was very reasonable! Yvonne was great to work with. Can't say enough. 😎👍James K.
There was no one there to answer any questions and the number they provided on the door to call for help was a wrong number. My trailer was stuck on the tow ball and I had to disconnect my hitch and drive the hitch out to remove it. Also that trailer was very rusty and needs some maintenance before it is rented out again.Shanquan K.
Customer did not leave a comment.Kenny H.
They had the wrong lock set up on door when i finished loading unit. No one on site and no one answered phone for hours. When closing unit out once again no one around for over a week. The credit issued should have been more since I emptied a week earlier. Elizabeth was the worker and was never on-site when needed. Terrible experienceEric C.
Customer did not leave a comment.Annalicia O.
Customer did not leave a comment.Natha C.
the lady that works there was very rude. my appointment was for 1200. i got busy so i went online and changed to 130. i was doing some work at the house i was moving out and i did not hear her call me. when i did look at my phone she had called and text so i told her i had moved my appt to 130. she said she didnt get it so i went back online and there had been a technical issue with the website which was not my fault. i took a screen shot of it.. when i got there at 130 to pick up the vehicle the lady was very rude and seemed annoyed telling me how she was supposed to be going to lunch at 1200. she was the only person in the office. I was confused as to why they have 1200 available as a pick up time when she is mad because she goes to lunch at 1200. they should have 1200 to 100 blocked out if that is her lunch time. then when i went to take the truck back she was gone then she drove up as i was putting the key in the after hour box. then she was rude saying the key does not fit in the box. and she was annoyed that i was putting the key in there saying i may break it. well why would they have a key drop box that the key does not fit in.. super crazy.. then u get mad at the customer..Temeka B.
Self check in was a disaster. There were no keys in the truck.Tim M.
Got there early, before they opened and they still accommodated me.Vince C.
Customer did not leave a comment.William W.
Customer service is excellent, I would highly recommendMark L.
Get a better check in return program. The one you have it terrible.DENNIS D.
The service was very fast and communication was pleasant before arrival. I used online check in and the representative was obviously thrown off by that. She was very obviously displeased with my choice and made little to no effort to hide it. I understand her frustration and the reason for it, but I would not have known the preferred method of check in. . She did relax a little and was pleasant before I left. I think it would help if it was clear that online check in would be preferred for after hours if that is the caseErica P.
Customer did not leave a comment.Stephen C.
Customer did not leave a comment.Anders D.
Rude staff. Felt like I was a nuisance for a service I paid for.Brandon W.
Glad to support the small business. She's doing a great job!Phillip R.
Customer did not leave a comment.Keith A.
Person was on the phone the entire time. Switched my truck last minute without reasoningKIMBERLY P.
I can't remember her name (sorry!), but the woman who helped us was so sweet and patient!Rebekah P.
Customer did not leave a comment.Kathleen M.
No one there. Gone to lunch. Didn't respond to text like sign on the door said. Had to call instead. Sent pictures to her.Mark F.
Provided great customer service all the years I had my unit there!JERA RENEE D. | Overall Experience
Everything was excellent..thanksROBERT S.
Sale lady is very friendly and always willing to assist and makes sure customer is happy and satisfied with the service he or she is receiving.CHARLES IKECHI O.
Customer did not leave a comment.VINCENT R.
Customer did not leave a comment.HARVEY P.
The dolly, left running light, is not working.Eric I.
Customer did not leave a comment.DENNIS C.
Customer did not leave a comment.Winfree W.
Customer service was greatLEONARD H.
Customer did not leave a comment.Christopher P.
Customer did not leave a comment.RUSSELL B.
Customer did not leave a comment.Chalon D.
Friendly, accommodating, easy to do business with. Thanks!Robert J.
Customer did not leave a comment.YVONNE B.
IT WAS AN OK EXPERIENCE. HOWEVER THE LADY AT THIS LOCATION DID NOT GREET ME OR AKNOWLEDGE I WAS THERE, THEN SHE KEPT STARING AT ME UNTIL I DROVE OFF MAKING ME FEEL VERY UNCOMFORTABLE.Ingrid O.
Customer did not leave a comment.Stuart C.
Check in was great. Check out was slow and we were over charged for gas.JASON H.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.Jerry N.
Customer did not leave a comment.ROMAN D.
Customer did not leave a comment.Tommy B.
Customer did not leave a comment.SHELLEY T.
Customer did not leave a comment.roman D.
Customer did not leave a comment.Melissa G.
Customer did not leave a comment.Russell D.
Unorganized, not clean, vehicle filthy, off hours return very difficult.CRAIG W.
Customer did not leave a comment.RICHARD A.
Customer did not leave a comment.MOISES L.
Customer did not leave a comment.BARBARA R.
Customer did not leave a comment.MICHAEL J.
Open earlierWILLIAM J.
Add usb plugs to trucksJOSEPH M.
Customer did not leave a comment.ANGELA T.
The lady who helped me was very friendly, quick, and efficient. I'm a bit bummed I forgot her nameCLINTON K.
Staff at location was extremely helpful but the location and property leave a lot to be desired.RICHARD B.
No problems. Will use this location again when needed.DOUGLAS T.
The person I'd really like to think, is the person who rented me this truck and help me hire movers when my moving company was a no-show. She was so helpful in making my move possible!Rhonda H.
I paid a full month for June and moved out on the 25th with plenty of notice, will I be given my unused rent back? Forwarding address is Tanya Hazzard 2560 Tower Ridge Dr. #611 Corinth, Tx. 76210 214 240 4173 ThanksTanya H. | Overall Experience
Customer did not leave a comment.GABRIELLA G.
Very friendly location. Courteous, and flexible. Highly recommended.Nathaniel D.
Customer did not leave a comment.CHARLES H.
We did not have cell service in this area and needed to drop off a truck after hours. This made it very difficult with the app to take the photos and submit. You all should just ask customers to take photos with time/date stamp to provide if there is a concern after the vehicle is inspected. Over all good app but not if in an area with no cell service.Brett D.
Customer did not leave a comment.KEVIN A.
Was closed for drop off.Michael P.
We appreciate the communication of the manager at Corinth Mini Storage, as she was friendly and professional when helping us with our reservation. However, the pick up experience for the UHaul the day of was not an easy process as it took 25+ mins for us to access the UHaul. Halfway through the trip, the engine would not turn over and UHaul customer service never returned any of our calls as we waited for roadside assistance. The UHaul's dashboard also completely went out. Please check the maintenance of UHauls before they are rented out.Joshua J.
Customer did not leave a comment.JOSEPH A.
Customer did not leave a comment.MCKINLEY M.
Customer did not leave a comment.Sara C.
Customer did not leave a comment.John W.
The vehicle was not maintained properly and only had 1/4 gallon of coolant out of 3 gallons. It overheated and left us stranded on the highway for 4 hours. It caused us to miss the closing of our home and an extra day of hotel fees. The pickup location lied about the maintenance and was very rude. Terrible nightmare!!!!Evan W.
Yvonne is great. Excellent customer service.JEREMY R.
Easy, clean, better cell reception. Process to drop off was much easier and quicker.Kevin J.
Excellent customer service and attention.AGUSTIN P.
Customer did not leave a comment.Paige A.
NOTHING GREAT PEOPLE TO WORK WITH!RICHARD G.
Dont charge for 39 miles when people only go 12GLENN M.
Customer did not leave a comment.DALTON H.
Customer did not leave a comment.TODD M.
Customer did not leave a comment.BARRY B.
Customer did not leave a comment.Paolo D.
Very knowledgeable staff was able to resolve complex issue with trailer lighting.TIMOTHY J.
Customer did not leave a comment.ANGELA H.
I very much enjoyed the approx 19 yrs that we had one then had two storage locations. The facility was well cared for, staff was always great, billing via auto draft was good with monthly communication as to when the draft would take place. All was good. We are elderly and have reached the time when we need to downsize and relinquish things we though we needed to save, thus the reason for our leaving Corinth Mini Storage good service. Thanks, Robert E NelsonROBERT N. | Overall Experience
Customer did not leave a comment.JANNA A.
Customer did not leave a comment.DAWNEA S.
Return was extremely easy.MARGARET W.
This location is great. It's a smaller branch with lots of equipment. The lady in the office is always super friendly, it makes it feel like a small town business should, like neighbors where everyone knows everyone! Second time renting there and second great experience.GLENN H.
Yvonne and daughter were helpful And friendly.Elizabeth J. | Overall Experience
Customer did not leave a comment.Marlin Joe h. | Overall Experience
I did not utilize the unit for a few reasons, more than can be written within the limited space given. Basically, the facility was so rundown that I was unsure whether it was still open.NICHOLAS B. | Reservation
The staff were friendly and accommodating. I needed a different sized unit than what I had reserved and were very helpful.Neil S. | Reservation
I did not utilize the storage at this facility. Customer service changed my storage to an actual Uhaul facilty.Angel M. | Reservation
Way too many potholes in the facilityDonald T. | Overall Experience
A few months ago, my unit, and others were robbed. The office informed me the cameras did not work. I lost over $400 in tools. Corinth Police said cameras not work in years. No apology. Bad businesGREEN R L. | Overall Experience
DID NOT NEED THE STORAGE UNIT AFTER ALL.Jeremy S. | Reservation
The storage is older. Wish it had better security but overall I'm satisfied with the facility. Staff is very nice and helpful.Travanna J. | Reservation
Kudos to the awesome staff!Donna D. | Overall Experience
Didn’t actually use this facility. Found a bigger unit elsewhere for cheaper.SAXON M. | First Impressions
Prices were better then competition.its close by.JOHN C. | First Impressions
I found a facility that had a better deal and switched.Privacy R. | First Impressions
It was super convenient and the wonderful person who helped at the Corinth facility was great!LAVONIA W. | First Impressions
Everything was perfect!Privacy R. | First Impressions
The lady running the business was extremely friendly and helpful. She took care of me quickly and offered me water, which was nice because it was so hot outside!Privacy R. | First Impressions
Nice people but none of their equipment seems to work. Took me almost an hour just to try to get in the system, and in the end I had to come in the next day just to get everything sorted out.Privacy R. | First Impressions
Got me in on the 4th of July. Excellent customer service.Privacy R. | First Impressions
Nice place. It is older and some of the units, that shows. Overall it is well kept. The management is great. Their smallest unit is twice the size of others and per sq ft they`re cheapest in the area.JOSEPH M. | First Impressions
The storage facility manager was extremely helpful and such a gentleman!MARY HANNAH K. | First Impressions
The facility is nice and the staff is friendly and informative.Privacy R. | First Impressions
I wasn`t able to use the facility like I planned, but communication was very good. Didn`t like being blackmailed to get my $6.95 back, but over all, ok.Privacy R. | First Impressions
Older facility but storage unit was able to fit our needs. I would use Corinth Mini Storage again.Privacy R. | First Impressions
It was difficult to communicate with the site attendant. She didn`t speak very good english.Privacy R. | First Impressions
Staff was friendly and efficientPrivacy R. | First Impressions
Rupak was a great person to work with! Very easy to set me up.Privacy R. | First Impressions
Quick, friendly service.Privacy R. | First Impressions
Quick, friendly service.Privacy R. | First Impressions
Very friendly and helpful staff.Privacy R. | First Impressions
Very helpful friendly staff.Privacy R. | First Impressions