Rude Employees
LEIA E
Customer Reviews for Corinth Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee wasn’t helpful at all. Needs more training
CHRISTOPHER KI was very appreciative that the Representative was ready and able to get me going just before 8am. No issues at all with service or equipment. Would use them again.
THOMAS SThis place seemed like it was deserted with a few U-Hauls parked under the trees. It was not very clear on how to pick up.
Jafar SThe app check in was horrible and cost me 30 min delay. Won’t ever use this place again.
Robert GImpressed with the customer service here.
JAMES BThe staff was very accommodating, helpful , and professional. My rental experience was very successful 5 stars… ⭐️ ⭐️⭐️⭐️⭐️
KARL SVery friendly folks and easy to work with.
JOSHUA JNo one there to check in trailer during business hours for 2 days. Do not recommend this to be a U haul location.
JOHN RYuvan (Manager) was too helpful and good,she took good care of me and everything else
MD ATHe Facility was not maintained super well- but It got the job done
MADELINE EYou are at the zenith of service, so accord to another customer what was provided to me by Yvonne at Corinth Mini Storage
CARL TN/A
MARK MReserved a 10ft truck, $20 great. Then we get the $1.35/ mile on 120 miles. Nope. Switched to a trailer, got double charged, reserved moving blankets, only had half available, ordered some shrink wrap - none available. This place is a complete disaster and the bait and switch should be illegal.
DARIO BPerfect transaction with the staff. Very pleased with the entire rental process
WILLIAM CThe sales person came out from the store right away and directed us where to park the truck. She had good customer service.
Laron SThe equipment worked fine, but the jack to lift the trailer from the tow vehicle needs to be oiled or cleaned. Goes so far and the gets very hard to turn. Other than that, I love using these trailers. they are perfectly balanced, and I have never had one fishtail on me yet. Used them several times and there cheaper to rent the paying a tow service. The location is just a dumpy house in front of a U store it facility. I had no problem with it. Its nothing like the drop off location. But that didnt matter to me. Good people at both locations.
ROBERT KThere is not much improvement needed. This was a speedy, easy, and efficient rental! Genuilly couldn't have asked for anything better! I appreciate the assistance in ensuring the trailer was properly secured, and the electronics worked, and also the well wishes on my trip! Thank you again!
MYKAL MPeople were very friendly and even help hook up the trailer I didn't have to do anything
MICHAEL BEasy pick up and drop off.
GAVIN LGot there a bit late but was able to go through the trailer return process successfully.
MORGAN PNothing I can critique. Fast, efficient, courteous. Really great location and great experience with the rental.
JEREMY PEverything was good, car Dolly was in good shape and friendly people to rent from, I will always rent from them and tell friends too.
JOSE ZThe helper did not really know how to hook up the trailer....
HRRY MI pre-reserved and could not do mobile check-out ? Otherwise rental had no issues and ready when I arrived
KEVIN NI would never rent from this location. I choose the mobile pickup when I got there was no lock box to pick up my key . The check in process was difficult. I got a call from an agent who was not friendly at all and gave me some off the wall excuse on why my rental was not ready. When the agent attempted to call the location the owner who had the phone was not there but her young daughter was there to assist. The location gave me the excuse that we were late but we were outside doing the check in process which took so long. We had to go inside and rent the truck. The location canceled our reservation without our permission and the price was more than the original price and the excuse was taxes was higher in texas. The truck was not ready because they were taking stuff out truck . Going back I confirmed with the agent the truck number which was sitting in the parking lot . I was there almost 2 hours with this craziness and that was very unacceptable.
CHINO CLooks very bad with smell at the location . I didn’t feel comfortable to stay and she was looking to in to some thing else even no one in front of me .
MAHESH KThe trailer lights connector did not work. Not enough staff there to assist.
Wendy SChaotic
Leann IGreat customer service upon picking up the rental dropping it back off also great customer service and easy and quick drop off
Miaa ANothing. Customer service was amazing.
QUINTASHA Ccustomer service was excellent (Yvonne)
Shauna OIf they would answer the phone and call back as promised that would go a long way. Was trying to make some adjustments for over two hours while out of country and trying to make sure there would be no issues with pick up as I was late. The truck only had 1/4 tank fuel, no blaming this location for that as that’s how it was returned. Staff was pleasant once I dealt with them in person.
Jon LVery helpful
Jerri RAttendant was rude and did not have necessary equipment. Shop was run down. Attendant did not answer her phone.
Joseph BEverything was great
Joe PThe lady that assisted me was very nice and super helpful!
CORTEZAH KLady was extremely rude. If I wasn’t on a time crunch I would have cancelled my rental and got it somewhere else. Didn’t give me my copy of my agreement. Never had such a rude person and I’ve used u haul equipment for every move I’ve done in 34 years.
Mike DThe woman I worked with (Yvonne) was so wonderful! She was so kind and helpful! I will continue to rent from her because of her great service. THANK YOU!
JILL WBest customer service I’ve ever had
JAMES AThe owner was under stress because uhaul's system was down and they scheduled my pick-up in their lunch hour.
Richard CBe more accurate on the MILEAGE on the vehicle. I picked up the vehicle at 133137, and dropped it off at 133244, but am being charged for mileage from 133099 to 133244. I guess its my fault for not reading the contract an putting an app on my phone and uploading pictures of the odometer/gas before and after. I think that's a fault of Uhaul overall. Most people who use Uhaul do it once, so why require an app?
Harry ONo dollys. Had to go rent 2 from home depot which costs me 80.00 dollars because there was s time limit
Joddie FThank u
Tammy Rit's a smaller place, for some reason, they don't want you there. I had a terrible experience at this u-haul rental. Lady worked at the counter was rude and unhelpful, this lady is the worst I have come across by far. I would not recommend this place to anyone..
Bijo AHire a nicer lady,she was a bit cocky.
Brenda REmployee was traying to do too many things at the same time. Impatience to explain about how the process works. I was taking photos and videos of the truck and she was like.....I Sent you an email, didn't you receive it?....do it with that.
Rodolfo PKeep up the good service.
Bob LEverything about this rental was great. Very friendly lady who operates this location, equipment was clean and operated perfectly. I can recommend this site highly
Thomas HEverything was great
Maurice WYvonne was wonderful to work with!!
Virginia BWhen get told can pay by check when set up rental then location to pick up is different and they wont except check after being told u can pay with check is bad
dennis g1 tire was completely at the thread level. The other 3 were almost as bad.
Kirk KWhile the lady at the location was very pleasant and the trailer was clean... it leaked water and the whole reason we rented an ENCLOSED trailer was to keep items dry. As it is our son and new daughter in law are newlyweds with a wet mattress ... we explained to them how to use fans to try and dry it off but we arent certain it will work with no mold or bacteria.
Tod FOwner was in a rush … horrible experience
Jose LThey charged me for fuel after I put back what we used. The lady told me to put it back to 1/4 tank and did plus a little. I got charged over $25 for them to fill it. I've called several times but all I get is answering machine and the in box is full. Very poor service. and I only used 8 miles.
linette CProvided great customer service all the years I had my unit there!
JERA R | Overall ExperienceI paid a full month for June and moved out on the 25th with plenty of notice, will I be given my unused rent back? Forwarding address is Tanya Hazzard 2560 Tower Ridge Dr. #611 Corinth, Tx. 76210 214 240 4173 Thanks
Tanya H | Overall ExperienceI very much enjoyed the approx 19 yrs that we had one then had two storage locations. The facility was well cared for, staff was always great, billing via auto draft was good with monthly communication as to when the draft would take place. All was good. We are elderly and have reached the time when we need to downsize and relinquish things we though we needed to save, thus the reason for our leaving Corinth Mini Storage good service. Thanks, Robert E Nelson
ROBERT N | Overall ExperienceYvonne and daughter were helpful And friendly.
Elizabeth J | Overall ExperienceI did not utilize the unit for a few reasons, more than can be written within the limited space given. Basically, the facility was so rundown that I was unsure whether it was still open.
NICHOLAS B | ReservationThe staff were friendly and accommodating. I needed a different sized unit than what I had reserved and were very helpful.
Neil S | ReservationI did not utilize the storage at this facility. Customer service changed my storage to an actual Uhaul facilty.
Angel M | ReservationWay too many potholes in the facility
Donald T | Overall ExperienceA few months ago, my unit, and others were robbed. The office informed me the cameras did not work. I lost over $400 in tools. Corinth Police said cameras not work in years. No apology. Bad busines
GREEN R | Overall ExperienceDID NOT NEED THE STORAGE UNIT AFTER ALL.
Jeremy S | ReservationThe storage is older. Wish it had better security but overall I'm satisfied with the facility. Staff is very nice and helpful.
Travanna J | ReservationKudos to the awesome staff!
Donna D | Overall ExperienceDidn’t actually use this facility. Found a bigger unit elsewhere for cheaper.
SAXON M | First ImpressionsPrices were better then competition.its close by.
JOHN C | First ImpressionsI found a facility that had a better deal and switched.
Privacy R | First ImpressionsIt was super convenient and the wonderful person who helped at the Corinth facility was great!
LAVONIA W | First ImpressionsEverything was perfect!
Privacy R | First ImpressionsThe lady running the business was extremely friendly and helpful. She took care of me quickly and offered me water, which was nice because it was so hot outside!
Privacy R | First ImpressionsNice people but none of their equipment seems to work. Took me almost an hour just to try to get in the system, and in the end I had to come in the next day just to get everything sorted out.
Privacy R | First ImpressionsGot me in on the 4th of July. Excellent customer service.
Privacy R | First ImpressionsNice place. It is older and some of the units, that shows. Overall it is well kept. The management is great. Their smallest unit is twice the size of others and per sq ft they`re cheapest in the area.
JOSEPH M | First ImpressionsThe storage facility manager was extremely helpful and such a gentleman!
MARY H | First ImpressionsThe facility is nice and the staff is friendly and informative.
Privacy R | First ImpressionsI wasn`t able to use the facility like I planned, but communication was very good. Didn`t like being blackmailed to get my $6.95 back, but over all, ok.
Privacy R | First ImpressionsOlder facility but storage unit was able to fit our needs. I would use Corinth Mini Storage again.
Privacy R | First ImpressionsIt was difficult to communicate with the site attendant. She didn`t speak very good english.
Privacy R | First ImpressionsStaff was friendly and efficient
Privacy R | First ImpressionsRupak was a great person to work with! Very easy to set me up.
Privacy R | First ImpressionsQuick, friendly service.
Privacy R | First ImpressionsQuick, friendly service.
Privacy R | First ImpressionsVery friendly and helpful staff.
Privacy R | First ImpressionsVery helpful friendly staff.
Privacy R | First Impressions