Customer Reviews for COS Mini Storage
(U-Haul Neighborhood Dealer)

64 reviews

20632 South St   Tehachapi, CA 93561

(661) 822-8722

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed
  • 9/21/2021 - 9/25/2021: Closed

Services at this Location:

Contact Us

(661) 822-8722

20632 South St
Tehachapi, CA 93561

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed
  • 9/21/2021 - 9/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service! Friendly and welcoming! Knowledgeable and super helpful! Will always use this location from here on out ! Thank you!

TENAYA A. 
Rating:
4.0

Customer did not leave a comment.

Augusto R. 
Rating:
5.0

Nothing

David R. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

No improvement is needed from this location. The personal was friendly and very professional. Thank you

RAFAEL P. 
Rating:
1.0

Customer did not leave a comment.

Yves M. 
Rating:
5.0

The trailer i rented was really beat up. Dents and damage all over. The trailer performed well beyond expectations despite being an eye sore. Mitchell was very professional and courteous.

Daniel A. 
Rating:
5.0

Office closed due to covid July and August. Rent with 24/7 only. No contact.

Mitchell S. 
Rating:
5.0

Mitchell Shepard was the rep who helped me. He was extremely friendly, courteous, patient, understanding, and helpful. I am very appreciative of his help because my move was very stressful and he really made this process go smoothly. He is a gentleman and a true asset to your company. Thank you for hiring him as an employee to represent your company.

Tashna P. 
Rating:
5.0

Everything went fine

Deborah N. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
3.0

The truck was releasing fumes inside the cabin. I call uhaul they said i need road side assistant, but tha truck need to be replase, it was durty and damage

ALDO M. 
Rating:
3.0

I did not like the self check in process at all.

teri R. 
Rating:
5.0

Customer did not leave a comment.

Bernard G. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
3.0

Customer did not leave a comment.

Erin M. 
Rating:
4.0

Customer did not leave a comment.

Hamlin H. 
Rating:
5.0

Customer did not leave a comment.

Nima V. 
Rating:
3.0

please refer to my comments within my email to Customer Service

Nita D. 
Rating:
4.0

I always rent with the 24/7 so it all works well for me

Deborah N. 
Rating:
2.0

No furniture dolly. I paid for a furniture dolly, but it was not in the truck and the location was closed that day. I called twice the next week to at least get a refund on that part of the rental, but they didn't answer. As far as the online reservation part of it, it was pretty good.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

There was no other place to comment about the person working at the pick up facility was super nice and helpful. This is huge for me.

Maryne Yvonne C. 
Rating:
5.0

Customer did not leave a comment.

Darcy H. 
Rating:
5.0

windshield wipers didn't work well.

michael M. 
Rating:
4.0

The brakes were soft at times Had to be careful when braking .

Raymond G. 
Rating:
5.0

A very customer friendly place

Deborah N. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Very friendly and professional. Everything went great.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

MARILEE E. 
Rating:
3.0

Customer did not leave a comment.

George C. 
Rating:
3.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
3.0

Have the gas tank full and the oil dipstick to the full mark. And have the windows cleaned

Randolph M. 
Rating:
5.0

Customer did not leave a comment.

STEVE B. 
Rating:
5.0

I was told the trailer had a wheel guide to enable hauling a motorcycle. It did not. However, the trailer worked.

MARK P. 
Rating:
3.0

Customer did not leave a comment.

Chris O. 
Rating:
1.0

Customer did not leave a comment.

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Customer did not leave a comment.

shawna M. 
Rating:
5.0

Customer did not leave a comment.

benny F. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Clean new car trailer I rented , drove 39 hours across country with it and no problem , the trailer is built very well

Paul S. 
Rating:
5.0

Fast and friendly.

jack H. 
Rating:
5.0

Customer did not leave a comment.

DIANE H. 
Rating:
5.0

Great customer service!

yvonne W. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
4.0

Customer did not leave a comment.

graciela D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Nicoli L. 
Rating:
5.0

Customer did not leave a comment.

DENICE D. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Amador A. 
Rating:
5.0

Hands down the best customer service experience I have had with a U-Haul vendor. I will definitely be a returning customer.

Staviean S. 
Rating:
5.0

Customer did not leave a comment.

DAWN B. 
Rating:
3.0

Customer did not leave a comment.

janet H. 
Rating:
5.0

Customer did not leave a comment.

Epifanio H. 
Rating:
3.0

They charge me for insurance without my consent. I will never use this location again and have told my friends to do the same.

VICTORIA C. 
Rating:
1.0

We were over charged and almost rob ed. I called u-haul and they said someone would get back to us they never did.We were charged for gas we did not use.They did not help us where we rented.Please call 925-754-0146 or 925-457-7151.

DORTHIE A. 
Rating:
3.0

I paid cash for my rental and I was double charged for dolly and truck. I was supposed to be refunded on my card and it's almost been a month and I haven't received my refund.

kai W. 
Rating:
1.0

Contact person was aloof, non-responsive, disorganized, and downright clueless. I was told to go to 3074 Broadway. When I got there, there was no one that worked for the rental company, but a collision repair guy was nice enough to take me to 40th/Broadway. When i got there, there was nothing but the vehicles and a gas station. After about an hour of calls, someone finally showed up. And even though I said I would be there at the time I was there, the person I met didn;t seem to know who I was or what I was looking for. Very spotty service. Next time I rent a U-Haul, I am going elsewhere.

No reviews have been submitted for this location.

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