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MICHAEL T
Customer Reviews for Country Auto Repair And Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charged me for two days rental when it was only one because the guy put my rental for 6 hours when I told him I would be much longer than that. I also wanted $15 insurance and was charged for the $30 option. Ridiculous
Chris SVery friendly and they go above and beyond to make your rental experience flawless. Thank you so much for working with us when the ice froze everything and it was extra work involved! You guys rock!
Bryan WDid not have interaction with individual. Was just a drop off location. Easy to access and drop off trailer.
SHERRI DDon't change the drop off location. I had saved $47 by making the choice that was on my reservation.
Sandra SExcellent service, highly recommended!
Richard Rworked with me and corrected my reservation. it was not correct and had additional equipment that was not requested. very polite and understanding. when the truck was dropped off at this location by uhaul, it was dirty inside the cab. they cleaned it up before i took possession.
Peter KI can say nothing but great things about this location! Anytime I need any help or service from these guys. They’re the best. They go above and beyond to meet my needs every time. I don’t know why anyone would complain about this location as in previous comments. They are my go to!
Keith MThat the locations needs to do a thoroughly sweep of all their trucks. I found drugs in the glove compartment and clips of bullets a clip in the opening in the bottle of the consul. When made a report it, I was made to drive across states with it. When they called the owner of the U-Haul he stated it belonged to me. Had to get a police report in my state. No on took responsibility or offered any reimbursement. Made me feel like was apart of a crime. And the owner also charged me for things I didn’t ask for when I placed the rental on reserved and I was not given my money back. Called corporate and they been ghosting me also. U-Haul has definitely went down hill.
Jasmine RWe used the app to turn in the trailer, but never received the email receipt as the app said we would receive. We did receive a thanks for using the app and that the receipt would be sent. (?)
Tom B