They did not check for damage did not say anything about past damage owner of place is very rude will deal with Penske moving forward
DANIEL R
Customer Reviews for Country Corner Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helpful and professional.
MALLORY AI was charged insurance even though i waived it. Charged to card without consent.
DENNIS JGreat service as usual
CHRIS MThe visit to this Uhaul location was a pleasure. Everyone was polite and Courtiers. I have no.negative words.
FRANCES MWhen we got there, my reservation was canceled and was standing there waiting for service for 10 over minutes with no other customers there. Poor communication and they had me rent their personal equipment because U-Haul did not have floor jacks. Billed me two different times because of that.
BRADLEY RNothing. Experience was great!
SUSAN SWe enjoy doing business with these folks.
DAVID EThe staff are great!!!
LESLIE JThe staff was helpful with any questions I had for the vehicle and trailer.
FREDDY GIt was closed on Sunday. Just dropped off the truck and keys
CINDY MGirl at the register was VERY rude. I asked her if we return our truck to her or any location because I wanted to be sure. She turned her head so quickly, & snapped at me. “That’s MY truck. You bring MY truck back here.” I tried to just let it go. But, I wanted to ask if we could drop our keys off overnight if we were done & again, she jumped down my throat & said “well, yeah. There’s a box outside.” Well, unless you were looking for the small box on a pole outside, you wouldn’t have seen it. I figured I may as well ask instead of walking aimlessly outside looking for a drop box…
MICHAEL WAll good.
Sheriff TThe owner even swept out the back because I forgot my broom.
VICKIE CAll was great , appreciate the folks at country Corner Rental.
BARRY HGreat service.
KEVIN SEasy return process
LATASHIA JThe location is closed on sundays so no matter what I had to drop it off with no one there and be charged the extra $20.
Stephanie RVery friendly staff, have used them previously and will continue to use them. Devin was great to deal with!
Jeffrey BNothing. It was perfect.
Sarajane HEverything about your business was excellent! Everyone was very nice and friendly and helpful!!! Thank you!!
Thomas MNothing! Everyone was very nice and made it a smooth experience
Faith AAlways easy
David ENothing
nadia pHigh mileage vehicle with check engine on can’t help the fuel mileage. Have tank full when it’s picked up and full upon return impossible to get gauge back to where it was so you put too much in to avoid the $6.00 fuel if not enough in it upon return
Tom GWent smooth as far as i'm concerned. Multiple people waiting on multiple customers.
Alen BEXCELLENT SERVICE i WOULD NOT CHANGE A THING
George MIt was hell back door didn't open had to pY ppl tow hall kept coming on almost got killed by tractor traior
Jeanne CUnfortunately, the UHaul computer system was down when I tried to check in, and the previous customer's rental had to be done by hand which took quite a bit of time. No fault of the location, of course, but it put me behind schedule. Next time, I'll need to plan more check out time.
Kurt RYou’ll need to stop charging so much by the mile $48 extra it cost me just for the miles thinking next time may be going to a different rental company
Sherry MA fair warning, the location is very tight quarters, making maneuvering large vehicles that you are not familiar with more problematic than it should be. Also, be aware, even if you cleaned the truck they will charge you a "cleaning" fee.
Nicholas DNothing
THOMAS BThe check in process on the phone wasn't working.
Gregeory MI was forced to pay for an upgrade because the one I reserved was gone!!! Instead of paying $19.99 to $29.99 each day, plus the .99/mile. My original mileage was .79/mile. This all adds up! I am disabled so every penny is counted for. For them to charge me to upgrade when I had no choice, HORRIBLE! Save money and go somewhere reputable.
Kimberly SNo one was there the location was close so I had no interaction
Kamalah CThe app. Process to register without going inside didn’t work but when I went inside, customer service was excellent! The truck was in good working condition but it was dirty inside.
Melissa MNothing. Country Corner Rentals is the best!
Teri GThe service was fine, I was pleased with everything.
Leon CYou all did great!
TENESHA WI called Thursday , asked for prices and equipment availability which I wrote down. The following Tuesday went to pick up van and the price for gas per mile changed. I made sure I took a picture of the odometer and gas gage before and after my trip . I told her I was quoted (this) price she said no its this for the week and this for the weekend. The point is STAY true to your word. I probably won’t use their services again! I hate dishonesty !
Gloria RNothing
Gary RExcellent customer service!!!!!!
Amanda FUsed the app to reserve but still had to do info at the counter. Other locations you are able to do everything through the app
MICHAEL HReally nice staff who were very helpful!
TAMMY FRude talking. They talk to people by looking their out feet.
govinda u