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RONALD D
Customer Reviews for Country Feed & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have had exceptional customer service from my U-Haul rental experiences. They go above and beyond to help their customers get satisfaction guaranteed. I rate them 10 stars because that is how they treat their valued customers. I will always being my needs to this business because they genuinely care. Thank you for your expertise. Wendy
WENDY LIt was great!
Linda TEveryone here was above and beyond Helpful, Very Pleased
MICHAEL DNothing every thing was perfect
PATRICIA JVery nice people, but added insurance w/o asking and did not screw trailer tightly to hitch properly. Trailer could have fallen off. Had to pull over and tighten trailer to hitch
CHRISTOPHER CMy truck detected a trailer lightning fault. But lights worked
Ed KThey did a great job with everything!
Cameron NThis location does not offer after hour drop off anymore. They used to but their landlord is restricting access to the property. Very inconvenient for the customer.
Charles CDon't go here. Unorganized with there paperwork to say the least. I tried to charge me for damages I didnt do and was eventually confirmed it was done by a previous renter 2 days prior to my contract. The manager was rude and unhelpful when I asked for more information she hung up on me so I arrived shortly at the store where it didn't get much better I left and my issues are resolved thankfully but I will not rent from this location or refer them to anyone
krystal BOur 10 foot truck didn’t have a ramp.
Tammy RMoving blankets were full of stickers but overall a great truck.
Carrie RThe weekend rate per mile is not worth it
JON YVery accommodating and friendly personnel. I was a positive experience.
Gabriel EService was great, timely, respectful, the only thing I did not like was that they did not have a appliance dolly. They need to get more dollies spread out. The person said they all went out of California not good policy.
George Mneed more selection in trailers for local rent. Angels Camp rentals is closing, so not too many to choose from
Mike JAll good
Danny CGail & her crew are very nice people and a pleasure to do business with.
William RGreat people!!!
Michael FThere is nothing to improve if the owners do for new customers as they dutwith me.
Jim EEverything went smooth. Will go there again and will recommend them to anyone.
Jerry AExcellent, expedient service.
deborah pEmployees are very courteous and professional we love telling to San Andreas office
Denise KCould use extra person in morning as everyone picks up their Uhaul and also animal feed store so has early farmers as well.
THOMAS RNothing, Gail made me feel so welcomed that I will go back and tell my friends and family to go there too.
Donna DNothing
RACHELLE SOne of the best customer service experiences ever
Roger HGail is awesome!! She’s absolutely amazing and always helpful!!! Go to her if you need food for your animals or a u-Hal!! Absolutely amazing 🖤
Parisah JI was very pleased. The gal that helped me was fantastic. I felt she worked hard to get me what I needed. It was a great experience and super E Z.
Loran fNice equipment nice customer service
David CThe customer service was great. I will in the future recommend this U-Haul dealer to anyone that needs a truck.
SUSAN FEverything went well.
Allen HService confirmed idenity and purpose, and was off and goibg in a few minutes. Good deal
Jason NEasy access and friendly staff.
Tom RVery friendly and nice!!!
Dawn PGreat experience and very nice people
Pat Mwhy do trailers NOT have a way to LOCK them onto the hitch?? Every boat trailer I have ever seen has this feature
Michael KFast, friendly staff made the truck rental experience pleasant.
Kimberly BSmooth easy transaction
Patricia CThis was a seamless transaction for us. Truck was clean and ready to go at origination, and drop off at destination consisted of parking the vehicle and hopping into my car. Price was reasonable and if I ever have to move again I will first hit myself over the head with a hammer, but, based on this experience I would absolutely use Uhaul
Timothy GVery nice and pleasant experience at the pick up
Brian MTransmission was acting up.
CHAD LThey got me hooked up and on the road fast. Great service.
THOMAS RThat when we reserve in advance, that the item will be there... that's why we RESERVE IN ADVANCE. Ava, at Glory Hole UHaul was VERY instrumental in my getting what I reserved over a month in advance & I got my trailer because of her diligence.
SHARON VVery friendly and helpful!
MELINDA SEasy to find and equipment was there and ready. They hooked it up and unhooked it also.
THOMAS RI dropped off unit after hours and was unable to get online. It didn't recognise my phone number. That was the only hitch. Staff was friendly, professional & well versed on their product.
DENNIS RWell the the uhaul we were assigned had a broken fuel fuel line.
Jacqueline DHave pickup trucks in your lot.
Rosanne GI just use the truck from Cameron Park CA to San Andreas CA. I stop at the gas station in San Andreas, approximately 1.5 miles before the return point for the truck. When I start pumping gas, it was a leak and I could not fill the thank. I got to the uhaul location in San Andreas and only an employee was there. I explained her the problem and I ask them to contact me to fix the problem. I was busy that day, didn't check my messages til 6 pm. They leave a message, that, if I not return the call before 4pm they will charge me $100. I call them asap but it was 6pm and because they didn't have the person in charge at the location they charge me the $100. That's a total BS.
VICTORMANUEL ONot only was the owner of the location just so sweet but shes honest and up front. My experience is rated above 10 due to the workers of this location being on point and onto of their game. The trailer wouldn't unhook and immediately the girls were outside helping and showing for future reference. These ladies deserve so much more than a comment on their work ethic but also a huge thank you for all the hard work, in the heat might I add, but they also have their business which gives our community food and supplies for their animals and live stock. This feed barn is by hands down one of the best priced feed barns I've ever been to and bonus they provide uhaul services. Can't go wrong!
BRITTANY CGreat customer srvc!!
ROSANNA GNothing
Susan MThey didn’t give me a receipt.
HUAN MThis was the best service I have ever had
SUSAN Mno street name. no uhaul signage. no business name at cross street.
DAVID HAs consummate with U-Haul’s quality standards they excel San Andreas location was clean prompt direct and very friendly.
James GGas milage is high., $30 gas for 60 miles drive. That could be improved it seems to me, with modern engines.
JEAN VOver priced old truck bad gas mileage cost 600 in gas for 1000 miles and 100
RONALD PTruck wasn’t cleaned,drivers seat was broken and hurt my back to drive…then there was the Urine bottle left in the cab of the truck behind passenger seat!
Sean MNothing
Charles FHad no issues was great
SUMMER MI was charged an additional 56.00, and when I called uhaul, they couldn’t explain why. I will contact San Andreas uhaul on Monday and see why. Mileage, gas, turned in timely all ok, so don’t understand it.
STEPHEN P