Personnel was helpful when I had a hard time checking-out on the website. At first, the check-out link from the email didnt work. I had to manually create a user ID and password. Then...the website said I didnt exist(?). I re-applied for a profile using different info, but even though that was successful, the profile history said my check-out was complete... despite the fact that I never completed it. I involved the woman at the front desk of the gas station/grocery store, who was extremely helpful. Couldn't have done it without her! Uhaul needs to work out the kinks on their website for sure. No comments for the destination location, other than THANK YOU!
TESS L
Customer Reviews for Country MarketPlace
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had to assist in digging out my trailer from snow banks. Rental was scheduled over 24 hours in advance, nobody decided to prepare for that. Every trailer in the lot was buried. Trailer itself was in good condition.
Scott CAngela was very busy checking out people in line. Someone should assist her so she can do the Uhaul business without interruptions. Angela was pleasant and helpful. Thank you! Waiting on refund because we didn’t travel $40 miles.
Phebe CFirst woman was horrendous. Made me hook up another customers trailer before helping me, then left and refused to do paperwork. Waited for 45 minutes before being helped by a second woman who actually assisted me.
JAMES IExcellent, great check in and a wonderful lady at the counter. Couldn’t be happier..
DAVID DKeep the standard service they have now.
WILLIAM D