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DONNA H
Customer Reviews for County Line Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The two guys at this location are excellent and very easy to work with could not have been more seamless for my transaction so definitely will use them again if the need arises and will recommend them to others
JON PMet all expectations.
MATTHEW TI made the reservation the night before. I got there on time and the agent had everything ready and got me hooked up right away. Everything went smooth and quick. I'll be going back there the next time I need something to move with.
ROBERT BI do have to give a shout out to the people at the uhaul place on 6500 Northwest Expy, Oklahoma City, OK 73132. I originally went the to get a 5x9 trailer. My side by side was to wide for the trailer. I went in to return the trailer and see what my options were. The gentleman at the counter suggested I get a toy hauler. Went outside to make sure it would fit. It did thank the lord. They didn't have any one way trailers going to Tulsa Then they found me one 3 miles away at this location. All locations made this process simple and easy. Thank you uhaul for saving the day
ADAM HDee and her staff very professional, friendly. They had to deal with no internet but handled it with dignity and accommodated those needing equipment. I highly recommend them for your rental needs. Also moving supllies were available and at reasonable prices. Thank you
CHRISTINE BCheck the trailer out for possible brakes stuck on if it has brakes. Hard to pull, and terrible terrible gas mileage. A lot worse than the last trailer rented there.
CLAYTON LThe lady that waited on us, was very knowledgeable, helpful, and maintained GREAT customer service skills. Would recommend ANYONE!
TERRI TI would like to thank Miss Ashley, she is professional, very friendly, has everything under control. With her you don't have worry about anything.
OKSANA DYES YES YES ! Very friendly and professional !
OKSANA DThanks Ashley
CLEMENT EAshley was amazing! This location came through for me when another one failed. She had the truck ready with the heater running and walked me through all the steps to rent and return. I will definitely go to this location if ever need again!
TARA HThe people that run it are awesome! Great customer service and they get you what you need. Easy pick up and drop off.
TODD CIt was a night drop off. I had no interaction with personnel.
KATRINA CNot charge me 50 extra dollars for the same trip I took last week
MYLES SMake it easier to find on the website. This location is close to my house and I have used them before. Really like the staff and the professionalism they exhibit. Completely customer service oriented. In order to rent from this location, I had to enter the physical location of the facility in order for it to come up as an option. The website wanted to send me to the southern part of Yukon. I have used the one facility down there and would not recommend them to anyone.
KENNETH BThe best experience ever with this location! Very friendly and helpful staff!
JAY SWonderful customer service!!!
SUZANNE HGreat people at this location! Easy to work with & very kind & pleasant. Thank you.
CLARICE SNo problem . I wss helped by the person taking care of my paperwork. The equipment was good and the price was reasonable. Tks
BILLY HVery helpful and friendly. Downside, no public restroom on site.
ROBERT SThis is the best place to get a uhaul they are always friendly and help however they can.
RICHARD CTruck engine was missing a lot
BUTCH AGreat customer service. I was in and out quickly and the return was easy.
Darren HGreat people working there
NOLAN BNothing
MILTON JVery easy to drop off and check out.
Scott TPeople. Were very helpful in friendly. Exclamation point thank you exclamation
Vonda LVery good experience and would highly recommend!
Todd TLoved this location! The folks there were so friendly. Only recommendation- I was not aware at all that the moving blankets were rented and not owned which made issues on the back side and i incurred unexpected costs (we used some blankets in storage because we thought we purchased them, not rented them).
Kylie SEverything is great!
Douglas CThis place was rude. I tried calling at 1044am to let them know I was running late. For 15 minutes. No one answer the calls. Got there a little after 11 am and the trailer I reserved was sent out. So they gave me the next sized up. Their card rereader was not working for uhaul.
Elizabeth GI highly recommend County Line Self Storage which i have used twice recently. Exact opposite the service when I attempted to rent from 6500 NW Expwy St, Oklahoma City, OK 73132 which was a HORRIBLE EXPERIENCE and I will NEVER VISIT THEM AGAIN.
RON AThe floors in the truck was and I did everything I had to do but still haven't received my deposit back
Elijah JWe were treated horrible by U-haul with false promises and you cause me tons of undue stress. I will never use Uhaul again and if I had not been in a major pinch I would have cancelled altogether and not used you even for this time. I am a realtor and I will always advise my clients to use anyone but Uhaul. I felt bad for the man I picked up the truck from because none of it was his fault but he got the brunt of the mismanagement and poor customer service from the scheduling department.
Tressea FAfter hours drop off so no contact with employees.
Randall ATHE BEST UHAUL LOCATION EVER!!!! The employees are courteous, kind, and laid back. They are thorough without being stressful. And try and save you money!
nora HAwesome location.
David HThe staff was very friendly and informative about what I'd be paying and if I turned it in sooner I'd be paying less everything was laid out perfectly I like walking in and being able to meet with people and it was a really great experience there's other U-Haul locations around the Oklahoma City metro that aren't as good as this one they don't have the friendliness or the good customer service skill set these people do my only wish is they rent pickup trucks which they don't
Nathan MFrom start to finish, outstanding.
JERE CMakesure your apps work without a problem I could not close my rental on my phone when trying to upload pictures of my rental.//// the people at 9155 nw expressway in yukon ok are fantastic they just need to be put on top in the listing on your app I have never had a problem with them.
Alan PThe manager and staff were super friendly and helpful! Quick check in and check out!
Melody SAwesome service
Michael SStaff was very knowledgeable, gave me clear instructions and answered all my questions! Very nice to work with!
JEFFREY JCounty Line Self Storage was efficient and great to work with. I would definitely recommend them to a friend and rent from them again in the future.
Kyle SLocation good and equipment good. Worker acted like he didn't want to venture out in the rain so just handed me, a woman, the appliance caddy and pointed to the truck which was in the mud. He didn't even bother to mention anything about the tow/haul feature or anything else. Yes, I've driven trucks but one minute of his time would have helped. Suggest he get an umbrella for future rain situations.
Lauren H