Easy drop off and amazing customer service!
ROLLAND J
County Line Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yukon, OK 73099
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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As far as this location/facility goes, it was perfectly fine. But it was not easy doing checkin via the app. The step where you need to take pictures of each side of the truck was glitched. It would never seem like the picture uploaded, but when you went back one step, the pictures where there. I wasted so much time retaking pictures I didn't need to. Then when it finally came to getting the info about getting the key, that was a mess too. There was a picture of the facility showing where to return the truck and where the lockbox was. You could click a button to show it bigger, which I did. But when I went back, it took me all the way back to the home screen of my profile in the app. I couldn't find any way to get back to the screen that (possibly) showed what the lockbox code was. I was then forced to start a chat in the app to see if they could help me. After about 20 minutes, they finally were able to get me the code. So online checkin was a time waster---probably 40 minutes. I had no issues with the afterhours return.
Steven WThe app has a lot of bugs.
Logan BI brought back the trailer at 12:35 pm and the guy didn't check it in until 3:30pm. I did not use the full time but he used it full, for what reason?
Ira HI dropped this off on Monday and they charged me through Wednesday. I want a refund of the extra three days the trailer was sitting on their lot. I have already contacted the 1800 number. Next step is my credit card company if I do not receive a call back like the 1800 number told me they were going to have a manager call me yesterday and I got no call
Luke B