Customer Reviews for County Market 329
(U-Haul Neighborhood Dealer)

24 reviews

406 W Madison St   Pontiac, IL 61764

(815) 844-8367

Location Hours

  • Mon-Sun: 7 am - 7 pm

Services at this Location:

Contact Us

(815) 844-8367

406 W Madison St
Pontiac, IL 61764

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KELLY N. 
Rating:
4.0

Customer did not leave a comment.

FRANCES M. 
Rating:
5.0

Customer did not leave a comment.

BYRON M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
3.0

Customer did not leave a comment.

LISA D. 
Rating:
3.0

The person that hooked up the trailer said he checked the lights and everything was fine but the tail lights didn't work

Bernie K. 
Rating:
5.0

Customer did not leave a comment.

ANGELO T. 
Rating:
5.0

Customer did not leave a comment.

Rory R. 
Rating:
4.0

inside of vehicle was dirty. Cup holders were filthy and there was a hostess cake wrapper laying on the floor. Also, the windshield had a chip, which was circled by I'm assuming Uhaul to be repaired, but was there.

Brent M. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

I had no issues at all! County Market made it very easy to pick up the uhaul and return it .

Michelle H. 
Rating:
5.0

Nothing from my standpoint. Service was excellent

Kendell O. 
Rating:
5.0

Maybe make a designated uhaul parking area and a sign letting customers know to go into customer service to complete return/check in. the 24/7 sign in front of the uhaul drop box is a little confusing as whether to leave the keys and go or go inside and talk to someone.

Jared D. 
Rating:
5.0

Customer did not leave a comment.

KATRINA S. 
Rating:
5.0

All private uhaul holder dealers need to be more nice

jay H. 
Rating:
1.0

Had to drive to Bloomington to pick up a U-Haul because they said they didn't have a single one in stock when in reality they did they just didn't want to go outside to go check. Paid double because they where so lazy to go look to see if they had a trailer. Extremely mad.

Javier M. 
Rating:
5.0

Customer did not leave a comment.

teresa M. 
Rating:
2.0

It should not take 45 minutes to be able to pick up a trailer. Had to wait for a manager to get it. Also there was no one to help hook it up. Extremely poor service.

Laura F. 
Rating:
3.0

all staff was not trained had to wait 10 mins because key drop box was locked and app did not show a code for it or if it did it did not ask to go forward it just went blank.

Daniel H. 
Rating:
3.0

Because of what appears to be bad cell phone coverage or maybe cheap phones, the whole pickup and drop off scenario was a nightmare, I spent at least a hour picking and maybe 45 minutes dropping off

rufus C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
3.0

The blankets I received for packing were wringing wet. I used a leaf blower to blow debris out of the cargo area.

Rick M. 
No reviews have been submitted for this location.

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