First off they didnt have a car dolly there so i had to pay an extra $210.00 for milage to return the uhaul back to the same place just so i could pick up my van. I really think uhaul should have ate that because they didn't have the equipment that was offered in their services. Second off my pickup time was 7:00 am. And when i got there they told me the uhaul people didn't get there until 8:00 am Third i also think that if you are returning the truck the same day when you don't need it for the full 2 days you should get a prorated amount means they are able to re rent it out a day earlier but you dont. Its all bs.
Fernard H.
County Market 329
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pontiac, IL 61764
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Customer Reviews
- 3.5 Average Customer Rating
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I don't know. Deb was awesome, very polite and helpful. I can't think of anything she could have done to make it better. (Maybe a discount on my next rental for returning it 2 1/2 days early during collage checkout week).
Darrel J.Picked it up didn't give a recipient. Opted out of the safe coverage charged me for it anyway without knowing. Where I dropped it off no recipient again and didn't check it in till hours after dropped off so was charged another day fee us safe move. Have rented 3 uhauls in the last month and this is the worst experience yet!!
Melinda D.It should have gasoline, and be cleaner.
Joel S.Very easy to return the unit we rented. I will most definitely use uhaul again for my moving needs.
Jonathan F.