Poorly done return
Mark B
Customer Reviews for County Market Of Pana 457
24/7 Rentals
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Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Chris took good care of me was a very quick and simple rental
Adam CVery large parking lot to drop off the trailer. Easy to unhook and prompt response from staff on check in.
Curtis HI reserved a trailer in Springfield, Illinois, which was confirmed by Uhaul. Two days before my rental, they said I had to go to a location over an hour away to pick it up. When I reached out to Uhaul, I spoke with two managers. The first was very nice but she ended up transferring me to another manager who was incredibly rude and unapologetic to the fact that I had to drive so far. I have never spoken with someone so rude and abrupt, who kept interrupting me, and who finally got me to lose my temper. It was a horrible conversation and I can say that the woman I spoke to last was, in 60 years, the worst customer representative I haver EVER spoken with. She should be fired for the way she disrupted my attempts at humane conversation.
Brett C