My license had a crack so it was not acceptable by the app had to go in to complete reservation which defeated the point.
Adrien S
Customer Reviews for County Supply Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the only location I will rent my u haul trucks from for the last 10 plus years , the people are just so amazing in there and go above and beyond to help you out
JENNIFER WDone 123 perfect!
KURT JExcellent
RAFIULLAH RAmazing customer service. Very informative. Very nice. He even extended our time for a couple more hours in case we needed it with no extra cost. I wish i remembered the guys name that helped us.
MEGHAN PAlways great service
CHARLES FGreat customer service accommodations were met on such a short notice.
ROBIN LThis location offers personal interaction, with hassle free, U-haul rentals, you can't ask for a more smoothly ran operation
GARRETT ANeeds more exterior lighting, it’s in a bad area!
Kimberly BI wasn’t able to rent a truck because of an emergency contact who has a past due balance that I had nothing to do with. I’ve had a great record with your company, not owing anything but now I can’t rent again because of something I had nothing to do with. This company is a disgrace and I’ll be pursuing you in court. I hate you people
SHANNON ANot suck
Elias CIt was smooth. I returned after store hours and followed the instructions from the app.
Kyaw HHit a lot of bumps in Indiana and tons of warnings lights turned on.
Judy PAfter-hours drop-off was easy to figure out.
Paul BNo lock boxes had keys and no businesses were open during the alloted time they said they would be. It took be 1h 45 minutes, 5 phone calls, and 2 separate locations to be able to finally get in a truck to move.
Jordan MAir conditioning stopped working shortly after starting the trip. Gas tank meter was marked higher on the paperwork than it was showing on the fuel gauge. There was also a small damage on the passenger side bumper that was not marked. The person there took pictures of gas tank reading and a bumper. He did an outstanding job helping to secure my car on the trailer.
Darius DVery good people friend and family good customer service
hussen hNothing everything was perfect
Janet MA very positive experience. County supply Corp was very helpful and courteous.
Susan BTell them goes by mile not distance and. Thanks
ibrahim sGreat experience!
Steve GThis was the worst experience I’ve ever had with uhual…over charged and horrible store employees who did not make my experience pleasant in the slightest
Xavier WService was quick and friendly, very easy experience
Daniel LEverything was okay
Daniel RI have rented from this site (County Supply Corp—Buffalo on Tonawanda Street since 2000 and never was disappointed. Their trucks are cleaned, no hidden agendas. Respectful family
iris rVery friendly people. I love this location and will use them again in the future! The customer service was excellent!
quintina gI had a fabulous experience.
Latisha MThe gentleman at the hardware store where great and pleasant and made the experience easy . Thank again
Christopher SGuy said I could use the uhaul for as long as I needed it instead of the 2 hours without telling me about the convince fee of 20$ totally screwed me out of 20$. Would not have waited to move my couch if I knew that. Won't be back
MICHAEL RIts was nice for sure
Dieudonne IThis was a great rental experience! Everything taken care of and amazing customer service. All of the details were explained and everything went smoothly. I was even met in the parking lot when I dropped it off. I can't recommend this location enough!
Kimberley BThe owners of the store were beyond rude and overcharged me. I get U-Haul a lot and they are the worst that I’ve been too. All the other locations where I usually go are fantastic
Monika WThe U-Haul smelled like marijuana, the staff were so beyond racist and rude I will NEVER step foot in there again. The location on Hertel and Arthur in Buffalo NY it was not a good vibe at all
Lorelei VThank you so much for your service and for being so kind and helpful
zulemi tVery friendly and knowledgeable
Ceciyyah CNice people
LUZE RMy best experience ever with U Haul
ROBERT SThe best service I’ve ever receive so far from any Uhaul location. I will never rent from another location again. They went above and beyond to make sure the trailer was ready and all the lights were operational This is by far the best location and service Uhaul has to offer. Thank You.
Miguel SNothing, very friendly and helpful.
Brian LDave went above & beyond to meet our needs!! He has won a loyal customer!!!
Judy RMy uhaul died and i had to jump the battery !
Damani BMake it more easier check in and check out online.
JIMMYKOCK KThe shop was very friendly and you should invest more money to help that location expand. They could use another pick up as another customer was trying to rent 1 at the same time
CHARLEY MFantastic service
carlos fMultiple reschedules..not informational at all not solely this location but previous one I booked with …didn’t notify me that a credit card would be needed after I was contacted 3xs before I even got the truck ..
MELISSA JThe location was great but the Uhaul was extremely shaky over 30 mph. The entire truck started shaking vigorously almost every few seconds and was very scary and probably unsafe to drive.
Sireesha AN/A
Zenaida MEverything is good
Daniel BThis the worst
Yousif J