Customer Reviews for County Supply Corp
(U-Haul Neighborhood Dealer)

670 reviews

589 Tonawanda St   Buffalo, NY 14207
(Btwn Hertel & Arthur)

(716) 447-0735

Office Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed
  • 7/4/2025: Closed

Services at this Location:

Contact Us

(716) 447-0735

589 Tonawanda St
Buffalo, NY 14207
(Btwn Hertel & Arthur)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed
  • 7/4/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

My license had a crack so it was not acceptable by the app had to go in to complete reservation which defeated the point.

Adrien S 
Rating:
5.0

Customer did not leave a comment.

NEIL W 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B 
Rating:
5.0

Customer did not leave a comment.

NEIL W 
Rating:
3.0

Customer did not leave a comment.

ADA R 
Rating:
5.0

This is the only location I will rent my u haul trucks from for the last 10 plus years , the people are just so amazing in there and go above and beyond to help you out

JENNIFER W 
Rating:
5.0

Done 123 perfect!

KURT J 
Rating:
5.0

Customer did not leave a comment.

ROBERT L 
Rating:
5.0

Customer did not leave a comment.

JOHNNY M 
Rating:
5.0

Excellent

RAFIULLAH R 
Rating:
5.0

Amazing customer service. Very informative. Very nice. He even extended our time for a couple more hours in case we needed it with no extra cost. I wish i remembered the guys name that helped us.

MEGHAN P 
Rating:
5.0

Always great service

CHARLES F 
Rating:
4.0

Great customer service accommodations were met on such a short notice.

ROBIN L 
Rating:
5.0

This location offers personal interaction, with hassle free, U-haul rentals, you can't ask for a more smoothly ran operation

GARRETT A 
Rating:
3.0

Needs more exterior lighting, it’s in a bad area!

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

CHERYL R 
Rating:
5.0

Customer did not leave a comment.

ERIC A 
Rating:
5.0

Customer did not leave a comment.

JOANN M 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
1.0

I wasn’t able to rent a truck because of an emergency contact who has a past due balance that I had nothing to do with. I’ve had a great record with your company, not owing anything but now I can’t rent again because of something I had nothing to do with. This company is a disgrace and I’ll be pursuing you in court. I hate you people

SHANNON A 
Rating:
5.0

Customer did not leave a comment.

Matthew D 
Rating:
5.0

Customer did not leave a comment.

ALYSSA C 
Rating:
1.0

Not suck

Elias C 
Rating:
5.0

It was smooth. I returned after store hours and followed the instructions from the app.

Kyaw H 
Rating:
5.0

Hit a lot of bumps in Indiana and tons of warnings lights turned on.

Judy P 
Rating:
5.0

Customer did not leave a comment.

jose c 
Rating:
5.0

Customer did not leave a comment.

christa s 
Rating:
5.0

Customer did not leave a comment.

Peter L 
Rating:
3.0

After-hours drop-off was easy to figure out.

Paul B 
Rating:
1.0

No lock boxes had keys and no businesses were open during the alloted time they said they would be. It took be 1h 45 minutes, 5 phone calls, and 2 separate locations to be able to finally get in a truck to move.

Jordan M 
Rating:
5.0

Customer did not leave a comment.

EDWIN R 
Rating:
3.0

Air conditioning stopped working shortly after starting the trip. Gas tank meter was marked higher on the paperwork than it was showing on the fuel gauge. There was also a small damage on the passenger side bumper that was not marked. The person there took pictures of gas tank reading and a bumper. He did an outstanding job helping to secure my car on the trailer.

Darius D 
Rating:
5.0

Very good people friend and family good customer service

hussen h 
Rating:
5.0

Nothing everything was perfect

Janet M 
Rating:
5.0

A very positive experience. County supply Corp was very helpful and courteous.

Susan B 
Rating:
5.0

Customer did not leave a comment.

deanna b 
Rating:
5.0

Customer did not leave a comment.

JASONP W 
Rating:
5.0

Tell them goes by mile not distance and. Thanks

ibrahim s 
Rating:
5.0

Customer did not leave a comment.

JASONP W 
Rating:
5.0

Customer did not leave a comment.

Josue O 
Rating:
5.0

Customer did not leave a comment.

Luis G 
Rating:
5.0

Great experience!

Steve G 
Rating:
5.0

Customer did not leave a comment.

John E 
Rating:
5.0

Customer did not leave a comment.

JASONP W 
Rating:
4.0

Customer did not leave a comment.

bruce a 
Rating:
1.0

This was the worst experience I’ve ever had with uhual…over charged and horrible store employees who did not make my experience pleasant in the slightest

Xavier W 
Rating:
5.0

Service was quick and friendly, very easy experience

Daniel L 
Rating:
5.0

Customer did not leave a comment.

carlos s 
Rating:
5.0

Customer did not leave a comment.

Anthony J 
Rating:
5.0

Everything was okay

Daniel R 
Rating:
5.0

I have rented from this site (County Supply Corp—Buffalo on Tonawanda Street since 2000 and never was disappointed. Their trucks are cleaned, no hidden agendas. Respectful family

iris r 
Rating:
5.0

Customer did not leave a comment.

JASONP W 
Rating:
5.0

Very friendly people. I love this location and will use them again in the future! The customer service was excellent!

quintina g 
Rating:
5.0

I had a fabulous experience.

Latisha M 
Rating:
5.0

Customer did not leave a comment.

Desiree M 
Rating:
5.0

The gentleman at the hardware store where great and pleasant and made the experience easy . Thank again

Christopher S 
Rating:
1.0

Guy said I could use the uhaul for as long as I needed it instead of the 2 hours without telling me about the convince fee of 20$ totally screwed me out of 20$. Would not have waited to move my couch if I knew that. Won't be back

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

Beverly P 
Rating:
5.0

Customer did not leave a comment.

Keith V 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
1.0

Its was nice for sure

Dieudonne I 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Customer did not leave a comment.

Ian E 
Rating:
3.0

Customer did not leave a comment.

Nelson A 
Rating:
5.0

Customer did not leave a comment.

ALBERTO G 
Rating:
5.0

Customer did not leave a comment.

Sleman A 
Rating:
5.0

This was a great rental experience! Everything taken care of and amazing customer service. All of the details were explained and everything went smoothly. I was even met in the parking lot when I dropped it off. I can't recommend this location enough!

Kimberley B 
Rating:
1.0

The owners of the store were beyond rude and overcharged me. I get U-Haul a lot and they are the worst that I’ve been too. All the other locations where I usually go are fantastic

Monika W 
Rating:
5.0

Customer did not leave a comment.

John Z 
Rating:
5.0

Customer did not leave a comment.

Shaunte W 
Rating:
3.0

The U-Haul smelled like marijuana, the staff were so beyond racist and rude I will NEVER step foot in there again. The location on Hertel and Arthur in Buffalo NY it was not a good vibe at all

Lorelei V 
Rating:
5.0

Customer did not leave a comment.

ZACHARY A 
Rating:
5.0

Thank you so much for your service and for being so kind and helpful

zulemi t 
Rating:
5.0

Very friendly and knowledgeable

Ceciyyah C 
Rating:
5.0

Nice people

LUZE R 
Rating:
5.0

My best experience ever with U Haul

ROBERT S 
Rating:
5.0

The best service I’ve ever receive so far from any Uhaul location. I will never rent from another location again. They went above and beyond to make sure the trailer was ready and all the lights were operational This is by far the best location and service Uhaul has to offer. Thank You.

Miguel S 
Rating:
4.0

Customer did not leave a comment.

Elizabeth S 
Rating:
5.0

Nothing, very friendly and helpful.

Brian L 
Rating:
5.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Dave went above & beyond to meet our needs!! He has won a loyal customer!!!

Judy R 
Rating:
5.0

Customer did not leave a comment.

Taneka H 
Rating:
1.0

My uhaul died and i had to jump the battery !

Damani B 
Rating:
5.0

Make it more easier check in and check out online.

JIMMYKOCK K 
Rating:
5.0

Customer did not leave a comment.

Benjamin W 
Rating:
4.0

Customer did not leave a comment.

NILDA V 
Rating:
5.0

Customer did not leave a comment.

richard b 
Rating:
5.0

Customer did not leave a comment.

Christina M 
Rating:
3.0

Customer did not leave a comment.

Michele S 
Rating:
4.0

The shop was very friendly and you should invest more money to help that location expand. They could use another pick up as another customer was trying to rent 1 at the same time

CHARLEY M 
Rating:
5.0

Fantastic service

carlos f 
Rating:
3.0

Customer did not leave a comment.

Monique L 
Rating:
2.0

Multiple reschedules..not informational at all not solely this location but previous one I booked with …didn’t notify me that a credit card would be needed after I was contacted 3xs before I even got the truck ..

MELISSA J 
Rating:
4.0

The location was great but the Uhaul was extremely shaky over 30 mph. The entire truck started shaking vigorously almost every few seconds and was very scary and probably unsafe to drive.

Sireesha A 
Rating:
5.0

N/A

Zenaida M 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Everything is good

Daniel B 
Rating:
1.0

This the worst

Yousif J 
Rating:
3.0

Customer did not leave a comment.

ELYAS A 
Rating:
4.0

Customer did not leave a comment.

ebony c 
No reviews have been submitted for this location.
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