Customer Reviews for Courtesy Inn & Suites

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Courtesy Inn & Suites

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Maria R. on

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The office in Yuma Arizona were great to work with. He helped me alot on how to properly load up the trailer. I would recommend his office Yuma Arizona off of Fortuna Courtesy Inn and Suit Uhaul office. Thank you for helping me make my move easy

Bryan H. on

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The staff at Courtesy Inn & Suites were spectacular. Very efficient and friendly, I will definitely be using them next time I move

RICHARD L. on

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Outstanding service. Thank you

Carl L. on

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Customer did not leave a comment.

Laurie S. on

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did great

Tracy W. on

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Hank M. on

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Bryan H. on

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Courtesy Inn & Suites staff were fantastic! Very knowledgeable on equipment and helped me attach and detach the trailer I rented. Very great customer service too. I will definitely be using them if I ever need to rent a truck or trailer again

Claudia I. on

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Customer did not leave a comment.

JOHN U. on

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Gain was damaged and wired together. Your female employee noticed it and changed the equipment. When I got to my drop off location she said I had the wrong equipment number. I explained what happened and all was corrected

JOSEPH W. on

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I'd use this again

MARIO E. on

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Professional and friendly service, I highly recommend this location.

ed M. on

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Kimberly B. on

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The service was slow. There was 1 person ahead of me and it took me an hour just to rent the truck & get on my way. I was at counter & someone asked the lady working a question amd she took there paper & started talking to them while in thhe middle of my renting . was a little unhappy with that otherwise it was ok

David D. on

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Bruce S. on

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You could get some-people’s your down town store that are willing to work with

Matt H. on

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MICKEY H. on

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OK

Matt H. on

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Mauro B. on

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James S. on

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The girl that handled my reservation knew very little on what to do. Had the bed of my truck loaded with items and she wanted me to unload everything so that she was able to take a picture of the hitch, which I know is required. But she did not want to bend down and take a picture. When finalizing my rental i told her that i had a gift certificate that was sent from the regional uhaul center, which she did not accept since i did not make the reservation through her and did it online. Also asked for a military discount, which she denied as well since I could only do that online. That would mean everybody could reserve under a military request and not provide any type of ID. either she needs to be completely retrained or never work a shift on her own.

Shirdella R. on

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Ivan R. on

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Jennifer A. on

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Robert M. on

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Was very happy with the ease of the process, nothing bad to report or to improve on

juan G. on

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Had try 2 trailers cause the lights weren't working, then I was given a trailer with an expired plate and a broken running light. I ended up getting pulled over several times and delayed my trip by 4 hours.

vincent R. on

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Excellent customer service

Jeffrey P. on

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DEVAN C. on

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Staff was very polite and helpful. They were able to help me decide which size of truck I needed and approximately how many boxes and other supplies I would need. I am a very satisfied customer!

Scott B. on

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Charles C. on

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Trucks were dirty. This truck had a bald rear tire.

ANTHONY M. on

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Exellent experience and great customer service. I highly recommend this location in Yuma. Five Stars!!!

Neil M. on

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Customer did not leave a comment.