Customer Reviews for Coverworks Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Coverworks Plus

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Christopher C. on

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Thomas B. on

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april C. on

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Angela M. on

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Our check engine light did come on halfway through our trip but we picked up the Uhaul using the phone outside of normal operating hours whivh was a huge convienence. We were called ahead of time and everything was worked out for us. Great experience overall.

Luke E. on

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I know the people at Coverworks in Baker City, Oregon and will probably choose to go there every time. However, they had some issues with the U-Haul website that greatly decreased the efficiency of obtaining a trailer. The bulk of the wait occurred with the person in front of me, but I could tell that after an hour that it was a little long. These things happen and it won't hinder my willingness to use U-Haul again, but it may assist in choosing a platform that is more user friendly for people who rent U-Haul equipment.

mike B. on

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Anthony B. on

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John H. on

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Victor F. on

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Stephanie B. on

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Dauna S. on

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Friendly and fast

Dale T. on

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MICHELE C. on

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alison S. on

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Albert J. on

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WILFREDO S. on

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larry M. on

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The rental truck 15 foot was very uncomfortable to drive, no leg room and the seats were hard as a rock, it also need curse control, the speed of the truck was hard to maintain, which wasted a lot of fuel

Randall S. on

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They were very professional polite and helpful

Paul P. on

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Tim M. on

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I have used uhaul equipment in the past with satisfactory results, although this time the equipment & especially the service were extraordinary!!! None better than Coverworks! Thank you!

Myrtle D. on

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Paid for 3 days and returned using only 2 days...maybe should change policy to make refunds when returned earlier?

Cheryl M. on

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Have keys found and ready to go when there's a reservation.

Michael C. on

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need to be sure your people like U-Haul. The person did not care for your company and made that quit clear.

Erik E. on

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Merlin G. on

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It was a very old trailer. Maybe should be retired, it functioned okay however.

Nadine E. on

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Brad D. on

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The personnel were very friendly and helpful would highly recommend renting from cover works plus!!!!

DANIEL G. on

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Carry u-haul items like blankets wrapping paper, boxes, etc. it is hard to move without them

Billie-Joe D. on

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The location and staff were great. When we used the automated system to return the truck after business hours, we were very frustrated to be charged an additional day usage fee when we only had the truck for about 8 hours.

Chris P. on

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We were given many different locations that were there then switched and then wasn't there to where our truck and trailer were. We ended up going out of town ourselves to get our truck. Then the c.card they put in was wrong and they had to call later saying oops we put in the wrong card. It was chaos. In the end, the manager made up for it.