Customer Reviews for Covington Computer Technologies

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Covington Computer Technologies

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Edward S. on

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Deundra M. on

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Best customer service id had yet with any place

William N. on

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Clint K. on

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Marilynne W. on

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Sweet, helpful people who are very knowledgeable, especially about uhaul policies/procedures.

Stephanie R. on

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Tommy C. on

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These people were great. I originally had pre paid pre checked in for pickup at C &H variety on highway 84 They never showed up and the phone number on the shack was unable to even leave a message on as it was full C & H was a dump this place does not need to be a UHaul dealer. If it had not been for the kind folks at Covington computers I would have paid moving helpers for nothing.

Lynn P. on

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Jorge E. on

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Gary G. on

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Robert L. on

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Briana H. on

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The UHAUL representative at Covington Computer Technologies went above and beyond to ensure that I had everything that I needed to carry on with transporting my goods from one location to the next!!

Jon W. on

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Dale was more than helpful in meeting my schedule to pick up and actually met me after hours to help. Will definitely use again!

Dale S. on

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bruce H. on

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Originally scheduled to pickup at C & H Variety at 9:00. The trailer was not there and no one answered the phone, even the day before. I Called u-haul and they moved me to Covington Computer. they had the size I needed and were very helpful.

John M. on

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Fast, professional and friendly service along with a good selection of clean equipment. I'd definitely rent there again.

Shon M. on

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Dale was very helpful. The vehicle was in great shape and overall I was very pleased.

Henry S. on

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Building doesnt look like much but they did have Friendly helpful service. Had the piece of equipment I'd reserved ready when I arrived. Helped me get it hitched to my truck. Polite and quick. Will use again.

Johnny E. on

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Carla P. on

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Excellent service at this location. They are the best in this area to rent from.

William R. on

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William S. on

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Peter S. on

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Chad E. on

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Anthony B. on

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Richard Todd C. on

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Phone service for this location is sketchy. App didn’t work. Couldn’t detect my location. After waiting on the phone for 15 minutes to actually speak with someone in 97° temperature, I would t recommend U-haul to my worst enemy. I was charged an additional $90 plus $17 because no trucks were available in my area. NEVER AGAIN will I ever rent a U-haul again!

Richard C. on

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Actual person to person transaction would be awesome! The location doesn’t have the best phone service and couldn’t detect my location. After a 15 minute wait on the phone in 97° temperature, I wasn’t satisfied at all!

Darrell B. on

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Great customer service, very friendly

Lesley M. on

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Need to have someone there to check in the uhaul so they can't accuse you of any damage.

Ray M. on

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Henry K. on

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Joseph B. on

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Lisa K. on

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Brandon T. on

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Out of all the times i dealt with uhal this was the worst the guy who i had too deal with was an unnecessary dick and the fact they would not take cash sucked but i could live with that

michael R. on

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Laura was awesome and gave me the exact directions and very friendly to talk to on the phone!

Ronald S. on

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Billy G. on

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Sonya P. on

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The people where very nice and respectful

Lisa S. on

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Leland E. on

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I was unable to get in touch with anyone, wasn’t sure of what they wanted me to do with the vehicle.

michael H. on

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All was great

john J. on

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good service.

Ronnie L. on

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Joseph C. on

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Steve P. on

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24 hour dropoff

mary P. on

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Charles G. on

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Julie O. on

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Laura C. on

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Thomas S. on

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Heather J. on

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No one was there when we were suppose to return the trailer so we didn’t interact with anyone

kara R. on

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Ronald W. on

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Glenn R. on

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Covington Computers was an excellent drop off location. Very friendly and efficient. The previous drop off location C&H Variety was however the worst part of my rental. Nobody was at the location and when I called the number I was told to just leave the trailer and they would email me my receipt. This was not ok with me and I told them I would call uhaul to find another location. I was told by the C&H representative that all the other locations in the area were closed. This proved to be a falsehood and that is something that cannot be tolerated.

Brenda C. on

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George B. on

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mark J. on

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Very friendly and helpful.

Robert G. on

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It's to much per mile $0.79 a mile is ridiculous and tried to charge me an extra day and already had it rented to another person while trying to charge me another day

Doial K. on

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Adeline L. on

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James K. on

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They rented a trailer to us with no tag.

Katie S. on

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DORA MAE W. on

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Great location also people were very nice and helpful. Thank you

Paula W. on

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Roxann R. on

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Gary M. on

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Great people to work with. Will use again

Draven M. on

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Robert L. on

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Jason M. on

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Diane K. on

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nothing! amazing service! very helpful and friendly!

Jerri T. on

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J Douglas D. on

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Melissa M. on

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I did not see where I had a limit on miles to drive. I left more gas than I was given and was still charged $0.70 for going “1.7 miles extra.” It seems like it would cost more to charge that $0.70 anyway.

Mary A. on

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Everything was wonderful.......very convenient for us....and very helpful people.

Jason S. on

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Ricky B. on

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George P. on

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don M. on

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Linda lou L. on

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Steve S. on

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Absolutely the nicest center I've ever used....Owners were extremely professional....Will recommend and use again....

willi charles H. on

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William B. on

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This might have been the most unprofessional pick-up I have had to deal with while moving. I was able to make a reservation for a truck online before I arrived. I selected to not do self-check because I did not wish to transmit my credit card information through the uhaul app. However, when I arrived at the location, there was a note on the door that said the company had moved next door. When I walked next door, there was a note that said that the proprietor was not there regularly and to call his personal cell. I called the cell phone number, and the proprietor told me he was out of town for the weekend. He then began telling me to "just go online and follow the steps", to which I had no idea what he was referring to. I feel like, first, that if a person is going to manage any company, the person should be reasonably available. I should not have to go to one location to have to walk to another location to find out I have to call a phone number, just to speak with the person I want to do business with. Second, when I placed my online reservation, the proprietor should have either set his store in such a way that I could not have chosen the "pay when you get there option" or once my reservation was placed, that the proprietor at least make an effort to contact me to let me know that option was not available. However, because of this proprietor was either unorganized or inattentive, I was caused to be delayed over an hour in renting a truck. I called the uhaul customer service line and drove to the second uhaul location in Andalusia. This location did not have any trucks to rent. After twenty minutes of waiting on the phone, I was patched through to Linda. Linda was awesome and did everything in her power to help me. Linda was perfect. (I started this paragraph just so I could dote on Linda) Unfortunately, my only option was to proceed in the self-checkout mode where I had to not only transmit my credit card information, but I also have to send pictures of my id and myself. In times where data is constantly compromised, I prefer to do things in person. Because of the actions/inactions of the proprietor of this location, I was forced to do business in a manner I avoid at all cost, and I was delayed in starting my trip for over an hour. I have already begun telling and will continue to tell people in Andalusia and surrounding areas not to use this location.

Bridges A. on

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Make sure the person is allowed to see the inside of the truck instead of relying on the feet of the truck. I think I could have used a smaller truck.

Erica R. on

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I WOULD RECOMMEND ANYONE TO GO TO THIS LOCATION WENT IN FEELING GREAT WALKED OUT FEELING GREAT THESE PPL WERE AWESOME

Larry S. on

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Robin R. on

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Paul S. on

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Kathleen O. on

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Forget U-Haul

WAYNE S. on

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MICHAEL W. on

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joe L. on

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Mike P. on

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Great service and very friendly staff

Keith R. on

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Eric L. on

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Everything explained clearly so I knew exactly what was involved. Very personal service. Easy pickup and return. Truck was clean and ready to go. There are several dealers in this area, but I would recommend this dealer first after my experience

Jennifer P. on

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Terry H. on

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Well I had a problem with the roll out ramp. I had a box loading it onto the truck and it raining I slip down and had a bad fall. So but I guess it was more of my fault renting the truck during a rainy day.

Robert R. on

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The 6 x 12 trailer tongue weight is excessive even unloaded it takes 2 men to lift onto hitch. Suggest adding a swivel jack with a caster on a trailer of this size.

Mikaela H. on

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