The drop off site was at a building with a collapsed roof, a very packed parking area, and not as well maintained as other locations in the same area we have used recently. We specifically requested Andalusia Gardens as a drop site due to that place being only a few miles away and extremely nice as far as ease of entry and helpful staff during normal operating days. The "Computer Technologies" site looked like an abandoned gas station. The survey demanded an answer about the staff being helpful... I had to give an answer, but as the turn in was on Sunday morning, no staff was there. So, not an accurate reflection on them for this point.
JAMES S
Covington Computer Technologies
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Andalusia, AL 36421
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkI have been overcharged and still haven't received my refund.
Cecil HIt was U-Haul-the company- NOT the location…that did not have our reservation as promised. We had two men we had to pay to sit and wait for them to locate a truck. Plus all the hidden fees (Clean fees, etc.) although all I did was sit in the truck.
Austin WThe app need repair has problems but the people on the U-Haul 800 number very nice and help you though everything
Lisa HThere were other vehicles parked in front of my unit. We had to push one out the way and work over and over to get out with my truck!! Very frustrating.
Joan J