Customer Reviews for Covington Self Storage LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Covington Self Storage LLC
Ivy C. on
Jacki was excellent, knowledgeable and extremely helpful. Your app was almost useless upon check in. Horrible experience with the app not working correctly. Had to reenter data twice that I had already entered before hand in the app to save time. It took over 40 minutes to use the app to get the truck.
Traci W. on
My experience was great.
Craig F. on
??
CINDY D. on
Friendly, thorough, and very efficient! We will drive the extra miles to rent from her again!
Jon Paul S. on
Customer service was outstanding. Very polite and informative about the truck that we rented. Only suggestion or issue, I wish the rental rate was a little more customer friendly.
Vernon H. on
the check in was very professional, quick and easy. Wish all my transactions could be this good.
Robert T. on
Keep up the great work
RANDY L. on
Very friendly and quick reliable service. Truck preformed great and handled the move great! Thank you
JUANITA C. on
Very easy experience. Reserved online in the morning, went to facility and did paperwork and had units by early afternoon. Simple process.
Jason L. on
Non Uhaul storage facility. Not clear when ordering space. Did not use.
kristie P. on
There is now a $300 hold on my debit card for a truck rental that was 2 days ago! The final price was $91 but I still dont have access to $300 because of this rental
VICTOR J. on
Nothing
julie B. on
We just dropped off, finished Drop off transaction on our cell phone
William D. on
See comments above. We dropped off our rental at this location after hours on Sunday night. Did not see anyone at that time. Spoke with their office this AM and the lady was very friendly and helpful.
frankie C. on
Customer service rep was very informative and friendly
BRITTANY J. on
Ms. Jackie was extremely professional and had me in and out in a very timely manner.
FLOYD O. on
Great storage to rent!!! Go in and out as needed an great staff to assist you !!!
SHERRI F. on
I thank u so much...
RUBY H. on
My unit was broken into twice and nothing was done about it. No video camera on site. When you leave your thing with a rental place like this you should be protected by the owner that is why you pay.
Dennis M. on
Very helpful and friendly staff, thanks.
CALVIN W. on
Good service
LAKARLA W. on
Y'all were awesome
CHRIS H. on
The people in covington ,Tn were great.Very nice and very helpful.They really knew their business and made you feel like they cared.
Gregory O. on
Every need was met with great customer service. One of the best uhaul experience ever.
Marrissa C. on
Fix the system so we don’t have to do all information over our phone internet! Worker was very helpful through all steps and was very polite! Keep up the good work and i will send people her way! Great atmosphere and very welcoming! Thank you Uhaul for your great service!
LENA B. on
I appreciate the convenience of the storage,I only wish it could have been open longer, but besides that I am completely satisfied with the storage service and the rental truck from Uhaul.
WHITNEY S. on
Everything went fine when I went to get the paperwork for the unit. I got lucky because there weren`t any unit available but just so happen someone had moved out that same day.