Customer Reviews for Cox Autobody Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cox Autobody Inc

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jonathon M.
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When the guy hooked up and tested my Trailer lights went through the motions and said the lights were good. I have a 2017 highlander that did not come with the tow package. I added the hitch and wiring harness. Funny part is there was no fuss in the under hood fuse panel since I install it so there is no FU$&ing way the lights ever worked, when the guy said they were good. I am glad I checked them at my House before headed out on a 1800 miles trip.

Jeff H.
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christoph S.
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Doris A.
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Doris A.
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After hour drop off app didn't work so didn't have any contact with this company. Would have liked to have had a call or email telling me everything was done.

Ronald D.
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Back of truck was dirty. Equipment from previous renters was left inside in disorganized manner. Staff was very helpful.

Randall M.
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christopher S.
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Charles G.
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Great job and went alot faster than checking out the truck. Very helpful

Troy H.
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The pick up process from my phone took over 30 minutes. I sent 3 messages in a 15 minute time period before I got a response. Other than that, it was a great experience overall.

jean B.
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Steven W.
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JUSTIN G.
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Greg D.
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Some question remains as to the $100 discount offers by Uhaul for returning unit to Mountain Home, ID vs scheduled Boise, ID.

Molly M.
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TROY H.
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trailers are heavy and difficult to hook up. No on site help.

paul V.
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Joelle S.
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Picking up and working with Cox Autobody was very easy. The truck was not cleaned out by the previous renters and had a lot of broken glass in it. There was also barely any fuel in the truck at pickup which was disappointing considering how much we paid to rent the truck. I regrettably left the truck with a lot more fuel in it than when I picked it up which was not ideal, but I had to fill it to move my belongings to the next location.

Jason T.
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Absolutely wonderful price. This was perfect for what I needed and was unexpectedly inexpensive. Thank you so much.

Jason C.
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Great location. Only problem was lack of outdoor lighting in parking area for pickup after dark.

Steven E.
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Tina H.
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Need a bigger sign about being a U-Haul location when coming from the North. Passed the place and had to turn around. From the South you can see the U-Hauls and know that you need to slow down and signal to turn.

Gary L.
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Thomas H.
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Closed so I used the electronic drop off. Worked fine.

ELIZABETH A.
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This was absolutely the BEST truck rental experience I have ever had! Very professional, efficient, and friendly. If I hadn't moved out of the area with this move, I would definitely rent from them again. They are THE BEST UHaul place in Mountain Home, Idaho!

earl Y.
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Theresa B.
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No problem with the return.

Theresa B.
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Kendra D.
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john S.
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Even though the store was closed whenwe dropped the trailer off, the owner had by phone told us where could drop it off after hours and that it would be checked in the next day. This was in fact done and we also received email confirmation.

lynn E.
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Thank you for renting us a U-Haul Truck. We will use you in the future and recommend you to others. Thank you.

Gregory M.
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GAIL T.
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Tim E.
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These folks were extremely friendly and more concerned the equipment did it's job for me then looking for any dings or dents. They just wanted to know it was all in working order and that I had a safe trip using the equipment. I was so impressed with the folks, office and body shop besides their help with my U-Haul rental. I grabbed a card for my file of "just in case", I need body work or win the lotto and can get my new old 1994 Ford Truck painted!!!

Patrick A.
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RICHARD T.
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matthew D.
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Corban B.
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Don S.
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christopher K.
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laura M.
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The lady was great, very friendly and courteous.

kathy H.
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Jenniffer L.
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we dropped off on Sunday, so didn't deal with any people this day.

Christopher P.
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DERRIC ALLEN D.
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I was expected to drive 100 miles round trip to return the truck or pay an extra $250. This is horrible customer service. My suggestion: Have a drop off in Boise with no extra charges. This was ridiculous and U-Haul made their problem my problem. Just Awful! Do I need to say more?

john R.
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Albert G.
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They did a great job, Thanks!

ANSON C.
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CHARLENE K.
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Great customer service, outstanding professionalism & courteous! Appreciate her help very much! :)

Kellis D.
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Glenn S.
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TIM C.
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The were very helpful in the overall experience. The office lady was of great help.

Martin S.
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GARY W.
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Ernie P.
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KIM H.
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Irene made this experience wonderful. Please give Irene a big pat on the back from us! The girl has great customer service skills!! High five!! Kim and Dave Heinen/ Mountain Home Idaho.

THERSA L.
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Customer did not leave a comment.

ED H.
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Very pleasant experience.

JOSEPH F.
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pleasant customer service

SANDY M.
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DANIEL D.
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CHESTER B.
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LEANN J.
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The key drop-off for was very secure and adequate.

BRIAN E.
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Rena W.
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David R M.
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It said they were open at 8 am and they do not open until 8:30. otherwise, everything was great.

KYMBERLY M.
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Bryan C.
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Inspect tires for wear and make that part of the inspection process.

PATRICIA N.
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LINNIE P.
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SUMMER E.
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Very nice staff. Great location.

TOM W.
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Closed when I dropped off truck.

LINDA D.
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Irene Was very nice and explained everything for me. Very helpful.

PATRICIA N.
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Rick T.
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TANYA M.
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check fluid levels of the truck

Charlie P.
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I had to stop in Colorado due to trailer fishtailing. Roadside changed a bent rim and the tire pressure was 20 lbs low in at least one tire.

WILLIAM W.
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I never got a call after making my reservation on where to pick up my trailer.

Shelly S.
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I was actually charged a little more than expected. The truck was returned clean and with more fuel than when I picked it up. A little disappointed by that.

STEVEN S.
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JESSE M.
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LARRY G H.
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MICHAEL S.
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Uhaul administrative person wasn't in so had to wait a bit, but otherwise was courteous and helpful.

MARYBETH K.
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The addresses are all messed up along that road, so we drove to where it should have been... and it wasn't there. We called them and they directed us to where they are located.

NICOLAI V.
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MARY T.
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ANTHONY W.
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Vickie S.
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The lady was late. We had an 8:00 time and didn't get started until between 8:30 and 9:00. The front windshield was very buggy. I don't know if I would recommend. She didn't check the truck in the next day until after I called her when I received 2 text messages that I was late returning the truck.

LAWRENCE C.
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JULIE R.
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CHATLOTTE M.
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They took care of a problem with the blankets for me.

ROBERT Z.
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XAVIER R.
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BARBARA W.
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I had reservations for a 26 foot truck, a 12 ft trailer, 2 dozen pads,an appliance dolly and a flat dolley. the only thing they had was the truck and it was dirty and 2 quarts low on oil when I got it home. How about that $50 satisfation guarantee?

Patrick T.
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Ensure equipment is cleaned prior to pickup.

Jeffrey S.
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I didn't have the right connection on my Jeep for the trailer and Cox Autobody didn't have any to sell me. I had to postpone my departure going to another store to buy one. It would be nice if there were something a little more specific or obvious on the webpage to identify what is the correct hookup for this kind of trailer, so this problem could have been avoided. Other than that, my experience was great.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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