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DARYL M.
Customer Reviews for Crawford Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was hooked up to 3 different trailers to finally find one in good order. The first one assigned to me had no brake fluid, the second trailer had wiring issues, the third trailer and one I accepted was dirty inside but I had no choice but to take it, as I was already behind schedule due to these issues.
Jose R.The trailer lights wiring connector had a loose wire which was immediately addressed. Looks like multiple repairs to harness had been made.
Thomas D.Dropped truck off on Sunday and location was closed.
Ken S.Alot of confusion. I have not seen the release of extra $ held for rental.
Lori C.After-hours drop off using the app. No problem.
Lisa M.After picking up the trailer, I went less than a mile and the trailer coupling came off the ball of my hitch. Tried repeatedly to contact the renting location with no answer. Finally put the trailer back on the hitch myself. Coupler tightening screw was even tightened down !!! Will never rent from Uhaul again !!!
Gary S.I like that there is a wide selection of truck sizes. The Uhaul attendant was helpful and attentive.
Philip T.Everything was great
JOESPH C.I tried to call them 4 times over a one-hour period and they didn't answer. When I drove there, there was one person on site. While helpful, there was no apparent reason for not answering.
Kevin K.This is a great return location. No problems.
Jerry P.This person was very helpful and nice zhe listen to the problems i had with the equipment.
Brent U.Very courteous and expedient
MARK B.Very nice people and great service!
LEVI B.They went out of their way to accommodate me. Good people!
Chris S.Had trouble getting lock off of lock box to get the keys. Check in took a long time and I completed as much as possible ahead of time.
Joseph W.I could not find any staff members on two visits when returning the trailer even though the doors were unlocked.
Jerry P.They made it so easy to drop it off on Sunday!
JUDY B.Good experience place was easy to access
Jason D.We were the first customer to rent U-Haul from Crawford Auto Center. We rented an enclosed trailer and bought moving boxes. Ashley did a great job taking care of us!!
STEVEN S.