It was easy pick up and drop of.
GOKHAN D
Customer Reviews for Crestway Parking And Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The check in process was not easy. It took me 50 minutes to obtain the key. The AC in the truck stopped working after 10 minutes and had to drive 3.5 hours with no AC. I asked for a dolly and did not receive one. This was one of the worst experiences i’ve had with U-Haul, specifically this location.
TAYLOR GI was told the gas was not where it should have been well I took pictures of before and after the on the gas and now im having to contact uhaul about this mess.
Nicholas SCouldn't get personnel to answer phone accidently left uhaul key in mailbox instead of uhaul box cuz it was pitch black outside. Called during business hours several times no answer.
NICHOLAS SI was told the gas was not where it should have been well I took pictures of before and after the on the gas and now im having to contact uhaul about this mess.
NICHOLAS SCustomer service was excellent. Vehicle was a little dirty on the inside and a tone of bugs on the front to include windshield.
CLARK GI got charged for equipment I never received
Michelle RSend customers the actual video on how to check out a vehicle; actually sweep the truck if the previous customers didn't do it (I had dirt, tape, nails and screws in the back when I picked it up); provide all the services the customer pays for (did not get moving blankets)
John II need to know why the completed transaction is not reflecting of what should be charged and I never got a receipt
Lynette C