Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck gets water and damaged a table of my move
Mariela R
Rating:
5.0
Customer did not leave a comment.
JEFFREY M
Rating:
5.0
Customer did not leave a comment.
MARTIN H
Rating:
4.0
I just want to say the car hauler was in good condition. All straps and chains were clean and in working order. Very easy to load and but on my 4 hour trip. Thanks for handling quality equipment.
ALFRED C
Rating:
2.0
Laundromat smelled awful.
JENNIFER S
Rating:
3.0
Truck was not swept out, and outside was dirty. Cab was clean, but windshield was dirty.
Thomas T
Rating:
5.0
Customer did not leave a comment.
KORNVARA I
Rating:
3.0
Customer did not leave a comment.
Jeffery S
Rating:
5.0
Customer did not leave a comment.
RICKEY T
Rating:
4.0
The inside did need to be wiped out. It was sticky and on the steering wheel. Other than that it was a good experience
JANET C
Rating:
5.0
Customer did not leave a comment.
JOHN D
Rating:
5.0
This location always does a great job.
KENNETH K
Rating:
5.0
Customer did not leave a comment.
TRAVIS J
Rating:
5.0
Customer did not leave a comment.
Edmond H
Rating:
5.0
Customer did not leave a comment.
Steph M
Rating:
5.0
Customer did not leave a comment.
JENNIFER M
Rating:
5.0
Perfect! The gentleman that helped us was very nice and helpful!
GREGORY B
Rating:
5.0
Entire process was easy and the gentleman that helped us hookup the trailer at pickup and return was great. We really appreciated how easy it was during the busy time of moving!
Cheri G
Rating:
5.0
Everything went really well. Love the online pickup and return.
Nathan S
Rating:
5.0
Customer did not leave a comment.
MICHAEL F
Rating:
2.0
Recommend they check the vehicles when returned and before renting!!
PAUL O
Rating:
4.0
Customer did not leave a comment.
DEVIN H
Rating:
5.0
Replace shocks
GARY T
Rating:
5.0
They were wonderful. Very easy to do even let me extend my rental time no hassle. Customer service was excellent 10/10
CASIE C
Rating:
5.0
We have rented from here several times and
Have had a good deal each time
SCOTT W
Rating:
5.0
great service. did appear that the truck had been smoked in recently which was an unpleasant smell.
JASON M
Rating:
4.0
We used the app to return truck. Did not see anyone
BETTY M
Rating:
1.0
Customer did not leave a comment.
JOSHUA B
Rating:
5.0
Customer did not leave a comment.
PATRICK D
Rating:
5.0
Customer did not leave a comment.
Holden K
Rating:
5.0
Friendly employees, fast, helpful, plus a clean trailer inside and out
GEORGE H
Rating:
5.0
Customer did not leave a comment.
bert n
Rating:
3.0
Customer did not leave a comment.
MICHAEL A
Rating:
5.0
Customer did not leave a comment.
Stephanie Y
Rating:
5.0
Customer did not leave a comment.
ROBERT C
Rating:
3.0
Make the business more visible from 146.
MICHAEL A
Rating:
3.0
The pricing was very pricey! We had 3 different quotes, we didn’t get any free miles. We were charged all miles. I have moved a lot and never paid over $100. Very disappointing.
EDWARD W
Rating:
4.0
Idk the truck got checked in with too many miles out and I got charged $75 extra on miles when I literally mapped it out. I'm calling corporate to fix this
Jacob K
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Good customer service Very friendly
RAUL M
Rating:
1.0
Floor mats were dirty prior to me using that unit. After returned in the same condition with 8 miles used. I paid $55.95 for 3 hours and 15 miles. I was back in 2 hours and 8 miles. I got an extra charge of $47.82, after I returned vehicle. So I’d said my experience was poor and I’d like the $47.82 refunded.
DAKOTA W
Rating:
5.0
Customer did not leave a comment.
DELMAS P
Rating:
5.0
Customer did not leave a comment.
SHAWN C
Rating:
4.0
Customer did not leave a comment.
Brandon H
Rating:
5.0
Customer did not leave a comment.
CARL B
Rating:
5.0
Customer did not leave a comment.
JACK C
Rating:
3.0
Customer did not leave a comment.
DAVID P
Rating:
4.0
Customer did not leave a comment.
PAUL C
Rating:
4.0
Customer did not leave a comment.
DEBBIE E
Rating:
4.0
Customer did not leave a comment.
dimitrious l
Rating:
5.0
Customer did not leave a comment.
Joanne P
Rating:
5.0
Customer did not leave a comment.
HERBERT A
Rating:
5.0
The person who helped us get the truck was very nice and efficient.
BRADLEY B
Rating:
5.0
Customer did not leave a comment.
Brenton B
Rating:
5.0
Awesome experience
TRAVIS J
Rating:
5.0
Office was well staffed and very friendly and helpful to me in picking up the trailer.
ROBERT B
Rating:
5.0
Customer did not leave a comment.
AARON B
Rating:
5.0
Honest and prompt service. Thank you
ALEXANDER L
Rating:
5.0
they were efficient and helpful.
MARK E
Rating:
5.0
Customer did not leave a comment.
CHUCK P
Rating:
5.0
Customer did not leave a comment.
Grant H
Rating:
3.0
The cab had a bunch of trash in it. I cleaned it and the back so it was fine. Was told the truck was full at pick up and to bring it back full. I had to put in nearly 9 gallons when I filled it up prior to drop off, and i only went 16 miles for our whole trip, so either it got less than 2 miles per gallon, or it wasn't full at pickup, so i dont think i should have had to pay them to fill it. But it's OK. The location had the equipment I needed, so it was clean and full for the next person.
CHRISTOPHER W
Rating:
5.0
I had no problems. Excellent help with pickup and drop.
BRYAN D
Rating:
3.0
Location is in a laundromat which
WARNER B
Rating:
5.0
Customer did not leave a comment.
Eric M
Rating:
4.0
Always friendly and responsive!
JEFFREY M
Rating:
5.0
Customer did not leave a comment.
JAMIE H
Rating:
5.0
Owner and son are very nice
Todd S
Rating:
5.0
They were great. We needed the truck longer & I apologize for the late reply. I was not with the truck but my son was. He overslept & I so apologize for that. Then with all the rain it was hard for him to load the truck.
JOHNATHAN P
Rating:
5.0
Customer did not leave a comment.
JOHN P
Rating:
5.0
Great customer service, friendly
SCOTT V
Rating:
5.0
Customer did not leave a comment.
John W
Rating:
5.0
Customer did not leave a comment.
VIJAYA A
Rating:
5.0
Customer did not leave a comment.
STEVEN W
Rating:
3.0
Truck was clean but rode rough. Needs a tune up.
DAVID W
Rating:
5.0
Excellent experience renting a 5x8 enclosed trailer for 6 days!
THEODORE G
Rating:
5.0
Again, the manager was excellent.
DON D
Rating:
5.0
helpful friendly staff who cared!!!
JAMES D
Rating:
5.0
Customer did not leave a comment.
NARAVAHN P
Rating:
5.0
Customer did not leave a comment.
NARAVAHN P
Rating:
3.0
Customer did not leave a comment.
ROBERT G
Rating:
5.0
Customer did not leave a comment.
Michael C
Rating:
5.0
Customer did not leave a comment.
Ken S
Rating:
1.0
Charged me 16 for a gas fee when I put gas back where it was .. put 10 $ in the tank only drove 20 miles
CARLOS P
Rating:
5.0
Friendly folks and willing to help.
DANIEL H
Rating:
5.0
Customer did not leave a comment.
Lana O
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
5.0
Tutorial on how to turn on the vehicle should be posted on vehicle.
