I had issues with Uhaul in general not the locations. The website didn't work for after hour check out and I was charged for "extra' miles that I wouldn't have had if I would've gotten the location that I requested in Elizabethtown. So overall, Uhaul didn't have the size truck I needed in a particular location so I got charged over $30 since I had to pay the extra mileage fee. I will likely not rent againTROY C.
Crestwood Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Crestwood, KY 40014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The truck I rented ran well, but the engine sounded terrible, especially during startup. Thanks.Raymond H.
Excellent place to rent a truck!!Raymond H.
Super nice lady helped me out. Great place.MICHAEL C.
I had a reservation online set at one price, but it was not honored when I arrived to pick up the truck. This cost me extra money and a ton of time because I could have used a different location cheaper than the price they quoted me. The person at the location did reduce my rate/mile, but the expense was almost $100 more than what I was quoted online. I showed him my email confirmation, but he said the system did not show him the same rate and he could not honor it! I didn't have time to cancel and go somewhere else. Very poor customer service via online, not by the person working the front desk. He tried to correct as much as he could, but I'm still very unhappy with the experience!John M.