I arrived at 3:49 PM for a 4 PM pickup and was told to leave and return at 4. Once he was able to help me, I had to attach the trailer myself because he refused. Totally unprofessional. Will not use this location again.SEAN B.
Customer Reviews for Crisp & Clean Carwash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wear appropriate clothes,please. Wearing wife beater shirt is not professional. Worker suppose to do their job as installing, proper fix as putting the dolly. It's not a customer job to do that.Michelle B.
Customer did not leave a comment.ARMANDO C.
Customer did not leave a comment.ARIANNE C.
Very personable with customer serviceJOHN K.
Only if they lived in that area. everything went smoothly once i got there. Staff person somewhat friendly, but very helpful with resolving my issue, knowledgeable, and professional.Verndina W.
Customer did not leave a comment.Marcelo C.
Customer did not leave a comment.javier A.
Keith was great! No wait time or line. Great customer service!!DAIMI H.
At first he refused to give me the keys and tried to rent out the uhaul I already reserved to another customer, after being there for 30+ minutes the tech support finally convinced him to give me my reserved truck. When I received the truck it was covered in mud and chewed up sunflower seeds.Lilli S.
Customer did not leave a comment.Robert B.
Took over an hour to rent the truck, price was more than quoted so asked to have the furniture wraps taken off the rental and she was not able to do it without starting over. I was told I would refunded at drop off for miles not used which was not true. Tank was 3/4 full which makes it difficult to gauge how much gas to put in without having to stop a second time or leaving more gas in truck than when picked upTami S.
Customer did not leave a comment.lola R.
Had to find this location. Original address of original drop off no longer there. Accompanied by multiple detoursKenneth P.
The staff there is under trained, I will never recommend anyone to rent a uhaul from this location.Yoshika S.
The Staff at the location was professional and friendly. 5 star service.Grissell C.
It was a hilarious situation. We came to pick up a truck and noticed a locker on the back door. We asked a lady for a code to unlock it but she did not knew it. We waited for about 1.5 hour because no one working there knew the code, so we could not open the back door. They even tried to remove this locker with a hammer. But it does not work. After waiting so long, they finally found a guy who knew the code. We spend 1.5 hour with 2 kids there. Won't use this location again.Anvar M.
Customer did not leave a comment.Francisco A.
Great service, people were nice and friendly.Francisco A.
You should not charge customers two times for renting a truck one time.David B.
Customer did not leave a comment.ANDREINA R.
All ok , no compllaint .carlos F.
Customer did not leave a comment.LUIS A.
It was extremely good experience...I can't say what to change it was just excellent, beyond expectations.Adrian P.
The young man / cashier was great. Has excellent customer service skills!!!!chiquita B.
The clerk was very helpfulJaimie G.
Customer did not leave a comment.Tim E.
The place is small but the service amazing. We had a bad experience at another location and had to go to this one and we were super satisfied. Customer service was off the charts and the person that took care of us was a total professional. Definitely will recommend this location.RAFAEL V.
Customer did not leave a comment.Jessica D.
The person opened 15 min after nine, thwy did not the equipment i paid forEzequiel T.
Have your employee explain why I was charged 17'dollars for gas when I replaced the gas I used, which was only 4 dollars of gas used.Alexander T.
Customer did not leave a comment.YANIA M.
Had a reservation. Called location to move the date forward 1 day-person answering phone did not know how to do it. Made a completely new reservation. Arrived at scheduled time and date to pick up equipment and location not open. Employee was 15 minutes late opening. Cost me money as I had moving crew waiting on me. Not impressed at all!!!Cheryl B.
Very professional and friendly, this is the place to rent a U haul.Harry D.
Great service, was well attended to.David H.
Customer did not leave a comment.Andrew S.
Friendly staff and excellent service.Carlos A.
good servicesMirto G.
Customer did not leave a comment.SANDY R.
I am returning a truck with the same amount of gas that I took it... and now they said that that was the truck had more fuel... I got charge 45 dollars just in gas... and just because they wanted to took my moneyRizkallah W.
Customer did not leave a comment.Jeanette C.
Great location. Quick service check out!Nicholas R.
Keep doing what ypu do .OSCAR A.
5 starts all around, thank you guys for your awesome customer service and all the big welcoming smiles.michael H.
Nothing good place to rent ??Peter P.
Customer did not leave a comment.lola R.
I will never come back to this place again, terrible experience, professionalism is less then mediocre at this place, the single employee at the time was deeply disrespectful, we had an incident in which at one point he lost his cell phone after i made payment and signed the contract, i over heard him tell someone else and i quote â€œi was in the office, it was only me and this guy and now my phone is nowhere to be foundâ€ I immediately felt as if i'm being accused and i made a statement explaining that i feel as if i am being accused, things only started to get heated on both sides to the point where i was about to call police due.. eventually he found his cell phone. Never again, this place should NOT be in businessRamses C.
Really bad service, bad attitude, the trailer was not ready, they didn't refund my money back. I wont recommend this place to anybody.Irding S.
Should make sure your vehicles are serviced. The truck I rented had no power steering fluid, which made it difficult to turn.ADRIANA A.
Customer did not leave a comment.Joey P.
Customer did not leave a comment.manuel L.
Truck bed was dirty, has even rice and nails on the floor. I did my part, returned clean for the next customer.Felipe C.
Customer did not leave a comment.Lazaro M.
I would have the attendant do a walk through and verify what is written down on the contract and the truck's condition is good. This was not done.lazaro O.
Customer did not leave a comment.mark M.
Customer did not leave a comment.kim S.
I originally reserved a uhaul from another location and was told to be there by 10. I waited 45 minutes and nobody showed up. I then went to this location and they rented the truck to me with no problem. I noticed on the road that the gas was improperly noted on the contract. The contract said 3/4 and it was at a half a tank. Once one the road the power steering would cut on and off and the alignment was bad. The truck would swerve by itself on the road. I told the worker and she said that I should have came back to have the contract corrected and there is nothing she can do. I also told her about the power steering and she wiggled the steering wheel and blew it off. I have used uhaul for years and this has been my worst experience. I'll definitely try or companies next time.stuart S.
Customer did not leave a comment.vernon C.
Customer did not leave a comment.Reginald R.
Person was late, dirty truck, gas less than listed.Maximo A.
Grate customer service ThanksJorge A.
Prompt and friendly customer serviceSokoria N.
I was charged miles that I did not use. Trying to contact manager Mr Miguel Morejon and no answers my emails. He wants to give $50.00 credit back, but it is more extra. Total of $63.07 is want they over charged meMaria U.
Customer did not leave a comment.Charmaine T.
be honest,I was charge $94.00 dollars for rent a truck was ad for $29.99 I used for less them 2 hours I put 20.00 dollars in gas and they said the I have to pay for gas plus miles thad is no honest the lady was there she said call uhaul they are who charge you I used maybe 25 mile no more the $4.00 on gas .Francisco M.
Not much, great experience!Mauricio R.
Customer did not leave a comment.robert V.
Staff was not helpful and did not seem to fully understand how their own system operated. Overall process took way longer than it should have.Juan G.
Specially the asian one ... great serviceJefferson G.
Nothing to improve. Wonderful experience.Christine W.
Customer did not leave a comment.REYNALDO P.
Customer did not leave a comment.Jakia C.
Customer did not leave a comment.Tijerino H.
The truck I reserved was not ready for me almost an hour after my reservation time. Truck would at times up shift while breaking and gear shift seemed worn.. I would put I. Reverse and it would slip into drive. Was tricky to operate compared to other uhaul trucks I have driven.katherine B.
Customer did not leave a comment.CHRISTOPHER C.
Great customer service. Staff was VERY professional and courteous. Keep up the good work. Thank you.william C.
Nice girls, amazing customer serviceJorge M.
Find them a better truck that also has the gas as stated on the rental receipt. Not at all happy with UHAUL. Will think twice before renting from Uhaul again.robert T.
Customer did not leave a comment.leivy T.
Customer did not leave a comment.George A.
Customer did not leave a comment.jessica L.
Customer did not leave a comment.Jimmy A.
I love them they make me feel like family.??that's what I call excellent customer service!DEMITROUS M.
Customer did not leave a comment.PATRICIA H.
Christine was very friendly and helpful.PATRICIA H.
Nothing more customer service was excellent!!marlena B.
Customer did not leave a comment.ERIKA D.
The Truck was really old and dirtyMichael M.
Customer did not leave a comment.Berman C.
Customer did not leave a comment.malik R.
Customer did not leave a comment.aramis M.
Customer did not leave a comment.Yamay S.