Customer Reviews for Crittenden
(U-Haul Neighborhood Dealer)

18 reviews

1640 Chana Creek Rd   Eclectic, AL 36024

(334) 541-5026

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8:30 am–1:30 pm
  • Sun: 1 pm–5 pm

Services at this Location:

Contact Us

(334) 541-5026

1640 Chana Creek Rd
Eclectic, AL 36024

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8:30 am–1:30 pm
  • Sun: 1 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

david T 
Rating:
5.0

Amazing customer service! Quick and easy rental

Lydia W 
Rating:
5.0

Awesome experience, very nice and helpful

Michael B 
Rating:
5.0

Great customer service. Pick up was fast and easy as well as return. Thank you Lura for a nice experience ♥️

Tamara W 
Rating:
5.0

Customer did not leave a comment.

Dave A 
Rating:
5.0

Customer did not leave a comment.

Christina H 
Rating:
4.0

Customer did not leave a comment.

John S 
Rating:
4.0

Customer did not leave a comment.

Cindy T 
Rating:
5.0

Best EVER experience at a Uhaul place. Will make this my favorite pick up/ drop off point from now on. 20 miles out of my way and still worth the travel time.

Gregory G 
Rating:
5.0

leave hand trucks in each vehicle.. if stolen charge persons card. if customer pays in cash they must have a form of bank account info to rent so extra charges can be made like "a stolen hand truck". just a thought thanks.

Phillup W 
Rating:
5.0

Customer did not leave a comment.

Kristopher M 
Rating:
5.0

Customer did not leave a comment.

Darrell d 
Rating:
1.0

I was treated with absolutely no respect and not told the truth from the beginning the U-Haul representative could not even hook the trailer to my vehicle. Attempted to make contact four times to try to make rental agreement right with no avail. This was a terrible experience.I could go on and on but I know it would do no good

Keith M 
Rating:
5.0

Customer did not leave a comment.

Robin P 
Rating:
5.0

Customer did not leave a comment.

Arnika T 
Rating:
3.0

Make sure that the customer understand not all drop off location will be able to refund your deposit. Then you will have to wait on your refund in the mail. So if you really need that deposit money like we desperately did to take care of expenses we had we found out we had to wait for them to mail it to us and we still haven't received it as of this date 10/12/2023.

Gerald F 
Rating:
5.0

Very easy to work with, was able to accommodate our pick up time as well as return.

keith m 
Rating:
5.0

Customer did not leave a comment.

Leah B 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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