Customer Reviews for Crosby Home & Farm Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Crosby Home & Farm Center

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Chester R. on

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Mark H. on

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moving made easy. thank you

Charles W. on

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Nick H. on

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Crosby Home & Farm Center folks were great and I appreciated their help. However, Uhaul had some issues, furniture blankets were dirty and had pine needles from previous use, and there was some kind of slippery oil in the bed of the truck that both of my moving teams (loading and then unloading) commented on. Cup holder was broken on the truck which caused more than one spill. Fuel was at 8th of a tank or less and they said I was supposed to get a voucher if it was below a quarter of a tank but I did not receive one.

Gary C. on

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Alicia L. on

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Very very helpful and courteous also took the time to give me tips on driving the U-Haul they were just very helpful they even hooked it up for me .

Michael K. on

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Bruce M. on

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Make sure you check all lights on equipment before you let off lot. The trailer i had was not checked before I left. When I checked it the next day the right side turn and brake light was not working. The connection pin where it plugged into the truck was broken off and missing. I made my trip with out it.

Denise Z. on

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Melissa M. on

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Tim D. on

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When I made the reservation I was waiting for a customer service rep to help me. They indicated, "Regular store customers take priority of U-Haul customers". I probably didn't need to be told this.

Denise Z. on

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Gregory S. on

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gregg S. on

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I did not rent this trailer

Jane M. on

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The UHaul computer didn't have any of the 3 drop off locations in Blackfoot listed. The man that helped us at Crosby Farm Center was extremely helpful!!!

Douglas S. on

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Lisa S. on

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Nathan G. on

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Inform the customer more than 12 hours that they are going to have to drive 2 hours round trip to pick up their truck. And make sure the truck is ready to go without a trailer still attached to it.

Randy S. on

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your system was fine.

Francine T. on

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Dan C. on

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Roger W. on

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The attendant was very helpful, friendly and knowledgeable about the truck and the process for renting. I would most definitely rent a vehicle from this location again.

robert C. on

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Grace M. on

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I have never had as good service as I did with Crosby’s. I will continue to use them for my rental needs. THEY ARE GREAT!

Curtis M. on

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Better training for ALL employees that rent the u-haul equipment.

Jacques R. on

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Tanner V. on

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Absolutely fantastic dealer. The couple that run this location were fantastic. Very personable, fast, reliable service. Easily the best dealer I’ve dealt with out of the 8 or so dealers I’ve dealt with prior. Worth the drive from Cedar City. Thanks Crosbys!

Sheldon C. on

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Had to wait a long time to get the help, Original unit reserved not found and I was directed to a back dirt and mud lot and had no choice but was given a different unit which we had to dig out of the dirt and the had many issues with towing and upon the return in San Antonio U-Haul employee Joseph was looking at the trailer and told me it was very unsafe that the safety chains were not attached anywhere to the trailer and should NEVER have been rented..

Guy D. on

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Kellie K. on

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Joni P. on

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John M. on

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