Customer did not leave a comment.Kyle R.
Customer Reviews for Cross Automotive
(U-Haul Neighborhood Dealer)
Omaha, NE 68111
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 10 am - 2 pm
- Sun: Closed
Special Operating Hours
- 9/17/2021 - 10/1/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service from pick up to drop offANTHONYF P.
I would recommend it but the building is a little rundown and the area isn't very safe.ADAM H.
Customer did not leave a comment.Kaitlin G.
The wheel well fell off the trailer while driving, there was no pin on the ramp-I had to rig it so the ramp didn't fall out. The right back tire was low when I picked it up, and had to continuously stop for air on my driveStephanie D.
Customer did not leave a comment.KRISTINA N L.
The truck cab and back were both very dirty. The dozen blankets were not in the back and we had to drive downtown to another location to pickup blankets from them. I reported the dirty condition of the truck to Customer Service before I left the lot, yet they charged me a $25 Cleaning Fee. I've emailed our photographs and the details, so they should reimburse the $25...time will tell.pam T.
Customer did not leave a comment.Mel W.
Customer did not leave a comment.DEBRA E.
Customer did not leave a comment.Justin G.
Customer service was absolutely poor. Jay was rude and demeaning and did not help with the service to make sure all was secure. The location is crowded with other vehicles for the auto shop.Asatira L.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.Louise M.
Customer did not leave a comment.Garland B.
Customer did not leave a comment.Terry M.
Friendly polite and had everything readyPaul C.
Customer did not leave a comment.Richard S.
Rude staffKeasha I.
This is not the location I booked when I made the reservation. Very disappointed that I was called over 24 hours later to tell me the trailer I wanted was not available at the location I requested but I had to drive 15 miles out of the way to pick it up. A discounted rate would have been appropriate.MICHELLE L.
The staff were friendly and helpful but I found the location difficult to reach and drop off hereJames L.