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URAL M.
Customer Reviews for Crossroads Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people that I dealt with, a young man and a lady, were very friendly and great to talk to. They went above and beyond to accommodate my needs. Great customer service! Thank you!
Kris M.I did have to go back in the shop and get the guy to wait on me. There was no one in the "office" and no way to notify the "shop" that I was there. But once I got their attention, I was taken care of satisfactorily.
John B.I was never able to get ahold of anyone at this location. I called many times over about 2 hours. I finally just hooked up to a trailer and left.
Kyle K.Check all fluid levels and make sure all fluid application are working properly. The Wiper Washer did not work so I unplugged the pump tapped it several times and plugged it back in and it began working.
Max P.Everything was wonderful. Very lovely staff and the equipment was just as needed. I would highly recommend this location. Everyone was so nice and easy going. Thank you!
Jason B.We ordered a 26' truck to pick up in morris, Il and drop off in Paxton, Il but that did NOT happen had to go to Watseka which to be a 7am pick in morris and the guy said we could get earlier over the phone but when we call back Friday night they said nope 8am then got to Watseka and couldn't get the 24/7 to work took 40 minutes to get ahold of someone horrible service.
Scott M.